We checked in and left within 2 hours after we saw live and dead bugs in house. Floor and ceiling slanted. Our feet stuck to floor in downstairs bathroom. Black hairs on white scratched up couch. Steps extremely narrow and challenging. We verbalized with Vrbo snd host and requested full refund. We had to find another location to stay. Host refused to refund any monies. Very disappointed. Still waiting to hear from vrbo after numerous calls/emails to them. Sent pics/video to host and vrbo
Buyer beware. This property is not at all as listed. It is located directly across from the train tracks in an unsafe area of this small town. The owners will not provide the address even after confirming payment. We tried to cancel as soon as we were told they would not provide the exact address and there is zero option to cancel. Even prior to payment being processed. We had to work through our credit card company to get a refund. Horrible experience. Very surprised that VRBO did nothing.
Great weekend in Winooski. House was as described and great for family and a doggo with a great back yard. House was centrally located within walking distance of great restaurants, breweries and shops. Hosts were available if need be and communicated quickly questions before and during our stay. Would book again!