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Townhouse Winston Salem - University

2.5 star property

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Photo gallery for Townhouse Winston Salem - University

Reception
Property entrance
Minibar, desk, iron/ironing board, free WiFi
Fitness facility
Outdoor pool

Reviews

5.6 out of 10

Popular amenities

  • Pool
  • Gym
  • Parking included
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Explore the area

View in a map
5719 University Pkwy, Winston-Salem, NC, 27105
  • Place, Grand 18-Winston-Salem
    ‪4 min walk‬
  • Place, Sara Lee Soccer Complex
    ‪8 min walk‬
  • Place, Kaledium North Science Museum
    ‪12 min walk‬
  • Airport, Winston-Salem, NC (INT-Smith Reynolds)
    ‪6 min drive‬

Room options

View all photos for Room, 1 King Bed, Smoking

Minibar, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Smoking

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Non Smoking (2 Full Beds)

Minibar, desk, iron/ironing board, free WiFi

Room, Non Smoking (2 Full Beds)

  • 14 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Smoking (2 Full Beds)

Minibar, desk, iron/ironing board, free WiFi

Room, Smoking (2 Full Beds)

  • 14 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room (Full Bed)

Minibar, desk, iron/ironing board, free WiFi

Room (Full Bed)

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, Non Smoking (Full Bed)

Minibar, desk, iron/ironing board, free WiFi

Room, Non Smoking (Full Bed)

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed, Non Smoking

Minibar, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior
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About this property

Townhouse Winston Salem - University

Hotel in Winston-Salem with fitness centre and seasonal outdoor pool
Along with an outdoor pool, this hotel has a fitness centre and a seasonal outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, a 24-hour front desk and a computer station.
Townhouse Winston Salem - University offers 113 accommodations with minibars and coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers with a deep soaking bath and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they enjoy the overall property condition at Townhouse Winston Salem - University. During your stay, you're just a quick walk from Grand 18-Winston-Salem. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a business centre, meeting rooms and a computer
  • On-site recreation includes a gym
  • Within a 10-minute walk of Grand 18-Winston-Salem and Sara Lee Soccer Complex
Townhouse Winston Salem - University offers its guests an outdoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. A business centre and meeting rooms are available. Barbecue grills, a vending machine, and an ATM are also featured at the business-friendly Townhouse Winston Salem - University. Self parking is free.

Smoking is allowed in designated areas at this Winston-Salem hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 3 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 24 May and close on 01 September.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quality Inn University Winston-Salem
Quality University Winston-Salem
Quality Inn University Hotel
Quality Inn University Winston-Salem
Quality Inn University Hotel Winston-Salem

Reviews

Townhouse Winston Salem - University Reviews

5.6

5.6/10

Cleanliness

6.2/10

Staff & service

4.8/10

Amenities

5.2/10

Property conditions & facilities

5.0/10

Eco-friendliness
Rating 10 - Excellent. 154 out of 985 reviews
Rating 8 - Good. 214 out of 985 reviews
Rating 6 - Okay. 156 out of 985 reviews
Rating 4 - Poor. 148 out of 985 reviews
Rating 2 - Terrible. 313 out of 985 reviews

Reviews

2/10 Terrible

Cliff

Stayed 1 night in Jun 2025

2/10 Terrible

Steven

Business traveller
Disliked: Staff & service, property conditions & facilities

Eh. It is what it is!

Pictures presented on website are not what was shown when we arrived. False Advertising
Stayed 1 night in Aug 2025

2/10 Terrible

Antonio

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was drugs sold on the property. People walking around looking in visitor cars. No security on the premises

2/10 Terrible

Antonio

Business traveller
Disliked: Cleanliness, amenities
The room smelled like mildew. The floor was dirty. The walls had holes. The sink and shower head was leaking.
Stayed 2 nights in Aug 2025

2/10 Terrible

Joyce

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Yolanda

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
There was holes in the wall. The door you couldn’t hardly close it good. The covers on the bed was ok , should have more covers for the bed. The lighting was bad.
Stayed 1 night in Aug 2025

2/10 Terrible

Christina

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Money trap. Don’t do it! It’s not a DEAL lol

I didn’t stay. We were on a road trip from the beach, the kids needed a break and it was a good deal with a pool. Got there, drove around to see local “zombie” looking people appeared to be living there. Nothing against those people, just not where you want to take a family with 3 kids lol. The pool was dark green and closed. We didn’t even go in to check in, it was NASTY. the reason for stopping was a pool. We contacted hotels.com and they assured us we could get a refund but now they can’t get ahold of the hotel, so I decided to tell everyone about it so you don’t make the same mistake. Trust me, it’s not a good deal, it is a trap!!
Stayed 1 night in Aug 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Swimming pool was extremely nasty and green and they were several mattresses and other things on the backside of the building that need to be hauled away
Stayed 2 nights in Aug 2025

10/10 Excellent

Cory

Stayed 1 night in Jul 2025

4/10 Poor

richard

Business traveller
Disliked: Staff & service, property conditions & facilities

worst stay EVER

the front desk was very indifferent to our being there and was more interested in other things than with us. the smoke detector was ripped out of the wall , the chairs were frayed and looked like they were purchased at the good will store. the complimentary breakfast was never set up costing us about $14 each of our 3 day stay. we will never stay there again
Stayed 3 nights in Jul 2025

2/10 Terrible

Ryan

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy, the room wasn't cleaned properly. There were cigarette holes in the bedsheets. The ac barely worked. Some guests were allowing their children to run and scream up and down the balcony at midnight and early in the morning. The toilet clogged and when I asked the front desk worker if I could get a plunger he said that he didn't have one. I had to go purchase my own.
Stayed 5 nights in Jul 2025

2/10 Terrible

Jeremy

Travelled with family
Stayed one night only because we arrived late. Moved next day to another hotel
Stayed 3 nights in Jul 2025

2/10 Terrible

Darice

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad Decision

The propery had been shut down due to codes and idk how it was able to reopen
Stayed 1 night in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Larry

Stayed 1 night in Jun 2025

2/10 Terrible

James

Horrible hookers walking around dirty stinks just all horrible nasty
Stayed 1 night in Jun 2025

10/10 Excellent

William

Stayed 1 night in May 2025

8/10 Good

Barton

Liked: Cleanliness, amenities, property conditions & facilities
Nothing memorable
Stayed 2 nights in Mar 2025

10/10 Excellent

Roshanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing as always
Stayed 3 nights in Jun 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Bonnie

Stayed 1 night in May 2025

6/10 Okay

Erika

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
It was ok
Stayed 1 night in May 2025

2/10 Terrible

Cynthia

Disliked: Cleanliness, amenities
Did not provide the basic existence for survival. Coffee. No pot in the room and Microwave didn’t work either. Checking out, hoodie behind counter head bobbing. Asleep? It was 8am.
Stayed 1 night in May 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t Stay Here

This hotel was the worst we have experienced. It was so bad that we booked a different hotel down the block for the rest of our trip. If it hadn’t been so late when we arrived, we would not have even stayed the one night that we did. Lobby looks nothing like the pictures online. Heavy cigarette smell made us nauseous. Asked for a non-smoking room so attendant gave us a room key and told us to go take a whiff since they don’t really monitor if there were smokers. Room didn’t smell of smoke but very musty. Didn’t notice until the morning that the shower was dripping hot water all night. Did however notice the cigarette burn holes in the sheets, food crumbs all over the chair and filthy floor. My socks were disgustingly dirty by the time we left the next day. Toilet paper holder was broken. The single “partial” role was shoved in the indented hole in the wall - which was dirty! Frig froze the leftovers and drinks we put in it. No blanket; they just doubled up the top flat sheet. No closet or place to hang clothes. The next morning, we did wake to cigarette smoke as our neighbors were smoking right outside our door. Not to mention the smell of fast food garbage dumpsters across the parking lot. We were hoping to at least partake in the “free breakfast” before we checked out, only to find NOTHING. Not only no food but no coffee or tea. To top it off, Hotels.com tried to get us a refund for the 4 remaining nights of our trip and it was not approved. DISGUSTING!
Stayed 5 nights in May 2025

2/10 Terrible

Agata

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible place.

Terrible place. Dirty, smelled like old stinki building with drugs. No blankets to cover, dirty sheets. No room service, only 2 towels total. No breakfast or even coffe/ tee, it is advertised as a free breakfast. Terrible, terrible place. Hard to believe it is on Hotel.com.
Stayed 2 nights in May 2025