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Springhill Suites by Marriott Winston-Salem Hanes Mall

3.0 star property

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Photo gallery for Springhill Suites by Marriott Winston-Salem Hanes Mall

Lobby
Exterior
42-inch LCD TV with cable channels, TV, Netflix
Meeting facility
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
1015 Marriott Crossing Way, Winston-Salem, NC, 27103
  • Place, Adventure Landing Winston-Salem
    ‪1 min drive‬
  • Place, Hanes Mall
    ‪1 min drive‬
  • Place, Bowlero Winston-Salem
    ‪2 min drive‬
  • Airport, Winston-Salem, NC (INT-Smith Reynolds)
    ‪12 min drive‬

Room options

View all photos for Studio, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Studio, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Studio, 2 Queen Beds (Hearing Accessible)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Studio, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Studio, 1 King Bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Studio, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 2 Queen Beds

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Studio, 2 Queen Beds

9.2 out of 10
Wonderful
(62 reviews)
  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Studio, 1 King Bed

9.2 out of 10
Wonderful
(51 reviews)
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Standard Room, 1 King Bed with Sofa bed, Non Smoking | Pillow-top beds, desk, laptop workspace, blackout curtains
Comfort Suites Hanes Mall
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 1,003 reviews
The price is CHF 86
includes taxes & fees
24 Nov - 25 Nov
Comfort Suites Hanes Mall

About this property

Springhill Suites by Marriott Winston-Salem Hanes Mall

Hotel with free breakfast, near Hanes Mall
This smoke-free hotel features an indoor pool, a 24-hour fitness centre and a 24-hour business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include coffee/tea in a common area, dry cleaning and laundry facilities. Housekeeping is available on request.
Springhill Suites by Marriott Winston-Salem Hanes Mall offers 95 air-conditioned accommodations with a safe and free newspapers. This accommodation has separate sitting areas and is furnished with twin sofa beds and day beds. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 42-inch LCD televisions come with premium cable channels and Netflix. Microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Springhill Suites by Marriott Winston-Salem Hanes Mall. During your stay, you'll be within walking distance of Hanes Mall. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from Hanes Mall and 11 minutes from Wake Forest University
  • Cats and dogs welcome for a fee
Springhill Suites by Marriott Winston-Salem Hanes Mall offers its guests an indoor pool and a 24-hour fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Free breakfast is served daily. The business-friendly Springhill Suites by Marriott Winston-Salem Hanes Mall also features gift shops/newsstands, coffee/tea in common area, and laundry facilities. Free self parking is available.

This 3-star Winston-Salem hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property

Room amenities

Bedroom

  • Day bed
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Twin sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8 AM to 10 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Springhill Suites Marriott Hanes
Springhill Suites Marriott Hanes Hotel
Springhill Suites Marriott Hanes Hotel Winston-Salem Mall
Springhill Suites Marriott Winston-Salem Hanes Mall
Springhill Suites Marriott Winston-Salem Hanes Mall Hotel
Springhill Suites Marriott Hanes Mall Hotel
Springhill Suites Marriott Hanes Mall
Springhill Suites by Marriott Winston Salem Hanes Mall
Springhill Suites riott Hanes
Springhill Suites by Marriott Winston-Salem Hanes Mall Hotel

Springhill Suites by Marriott Winston-Salem Hanes Mall Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 640 out of 1004 reviews
Rating 8 - Good. 224 out of 1004 reviews
Rating 6 - Okay. 78 out of 1004 reviews
Rating 4 - Poor. 40 out of 1004 reviews
Rating 2 - Terrible. 22 out of 1004 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Joseph

Travelled with family
Liked: Room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Valeria

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was under construction but even still they had great staff and customer service. Rooms were clean and spacious. My family felt comfortable especially with traveling with a pet. Would definitely stay here again.
Stayed 2 nights in Aug 2025

4/10 Poor

David

Liked: Staff & service
Stayed 1 night in Aug 2025

8/10 Good

Leo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good experience overall. However, the blackout curtain control went out twice and the phone in the room didn't work.
Stayed 7 nights in Aug 2025

10/10 Excellent

hamza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

4/10 Poor

Bedford

Travelled with family
The front desk issued a key to our room while we were in room. Someone opened our door. Luckily we had the security latch on. Front desk was not vey concerned. Hotel is being remodeled. Wish we knew. We have stayed once before but never again
Stayed 1 night in Aug 2025

10/10 Excellent

Ronald

Stayed 1 night in Jul 2025

8/10 Good

Jane

Stayed 1 night in Jul 2025

10/10 Excellent

Samuel, Lumberton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable. Multiple dining options within walking. King bed was comfortable. Will be back soon.
Stayed 1 night in Jul 2025

2/10 Terrible

Jimmie

Stayed 1 night in Jul 2025

6/10 Okay

Sandra

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
It’s def one of the smaller rooms we ever stayed at. Super small bathroom area- it was cramped in there . Terrible smell in the toilet/ shower area. The bacon at breakfast was everything but crispy. Breakfast just didn’t look very appealing. Even the kids skipped it. The room was clean. And staff was friendly
Stayed 1 night in Jul 2025

8/10 Good

Zachary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although undergoing renovations, this was very nice. The staff was very friendly and helpful.
Stayed 3 nights in Jul 2025

6/10 Okay

Natasha

Disliked: Cleanliness
The property is going through renovations so it was not a quiet stay. The entrance was a mess often with no one at the front generally. The main issue was multiple sightings of bugs, dirty flooring and showers within the rooms experienced.
Stayed 2 nights in Jul 2025

10/10 Excellent

Pamela

Stayed 1 night in Jun 2025

8/10 Good

Garelyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stop on our way home to Louisiana from New York! Nice and comfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

Keri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

RAMAIYAH, CHANTILLY

Stayed 3 nights in Jun 2025

6/10 Okay

Siobhan

Stayed 2 nights in Jun 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Jun 2025

8/10 Good

Kevin

Liked: Amenities
Bed was comfy. Staff was very friendly!
Stayed 1 night in Jun 2025

8/10 Good

Isaiah

Stayed 2 nights in Jun 2025

10/10 Excellent

Elizaul

Stayed 1 night in Jun 2025

10/10 Excellent

Leslie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is a great stop for families. It has the best indoor amenities and healthy breakfast options.
Stayed 1 night in Jun 2025

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025