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Hilton Garden Inn Worcester

3.0 star property

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Photo gallery for Hilton Garden Inn Worcester

Lobby
Desk, laptop workspace, iron/ironing board, free cots/infant beds
Fitness facility
Lobby
One Bedroom Suite, One King Bed | Living area | 37-inch flat-screen TV with cable channels, TV

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
35 Major Taylor Boulevard, Worcester, MA, 01608
  • Place, Mechanics Hall
    ‪3 min walk‬
  • Place, DCU Center
    ‪5 min walk‬
  • Place, Union Station
    ‪9 min walk‬
  • Airport, Worcester, MA (ORH-Worcester Regional)
    ‪8 min drive‬

Room options

View all photos for One King Bed, with Bathtub, Accessible

Desk, laptop workspace, iron/ironing board, free cots/infant beds

One King Bed, with Bathtub, Accessible

9.2 out of 10
Wonderful
(13 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Two Queen Beds, Non-Smoking, Accessible

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Two Queen Beds, Non-Smoking, Accessible

9.0 out of 10
Wonderful
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for One Bedroom Suite, One King Bed

One Bedroom Suite, One King Bed | Desk, laptop workspace, iron/ironing board, free cots/infant beds

One Bedroom Suite, One King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Room, Accessible

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for One king bed evolution

Desk, laptop workspace, iron/ironing board, free cots/infant beds

One king bed evolution

8.6 out of 10
Excellent
(42 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Two Queen beds

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Two Queen beds

8.8 out of 10
Excellent
(46 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hilton Garden Inn Worcester

Hotel with an indoor pool, 4-minute walk to DCU Center
Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business centre and Access to hot tub are on-site.
Hilton Garden Inn Worcester offers 199 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. 37-inch flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Worcester. During your stay, you're just a quick walk from DCU Center. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • To-go breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute walk from DCU Center and 12 minutes on foot from Union Station
  • Dogs welcome for a fee (restrictions apply)
Hilton Garden Inn Worcester offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. The business-friendly Hilton Garden Inn Worcester also features multilingual staff, a fireplace in the lobby, and laundry facilities. For a fee, parking is available.

For a fee, guests can enjoy to-go breakfast on weekdays from 6 AM to 10 AM and at the weekend from 7 AM to 11 AM.
Hilton Garden Inn Worcester has a restaurant serving breakfast only.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 15.95 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Breakfast to-go available for a fee 6 AM to 10 AM on weekdays and 7 AM to 11 AM on weekends; USD 10.95 to 16.95 for adults and USD 10.95 to 12.95 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2006
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: noon
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 10.95 to 16.95 for adults and USD 10.95 to 12.95 for children
  • Self-parking fee: USD 15.95 per day (in/out privileges)
  • Pet fee: USD 125 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0010493483
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Worcester
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Worcester Hilton Garden Inn
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Hilton Worcester
Hilton Garden Inn Worcester Hotel
Hilton Worcester
Worcester Hilton Garden Inn
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Hilton Garden Inn Worcester Hotel
Hilton Garden Inn Worcester Worcester
Hilton Garden Inn Worcester Hotel Worcester

Hilton Garden Inn Worcester Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 474 out of 1001 reviews
Rating 8 - Good. 230 out of 1001 reviews
Rating 6 - Okay. 141 out of 1001 reviews
Rating 4 - Poor. 78 out of 1001 reviews
Rating 2 - Terrible. 78 out of 1001 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Shoshanah

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Extremely kind staff
Stayed 1 night in Nov 2025

8/10 Good

Heather

Business traveller
Liked: Cleanliness, staff & service, amenities
Staff was super nice and helpful!
Stayed 2 nights in Nov 2025

4/10 Poor

Laura

Disliked: Cleanliness, property conditions & facilities, room comfort
The room was outdated but served the purpose. Unfortunately, the shower had long black hair across the walls and floor and the bathroom smelled of old urine. We placed a complaint and were offered another room however WE had already cleaned the shower as we had an event to attend and it was more of an inconvenience to move rooms as we had settled and were on our way out for the night. Management offered to refund our parking ($14.95) which was an insult to be honest especially when you spend a minimum of $175 for a room that should ALWAYS been clean ESPECIALLY the bathroom. We have chosen to reach out to Hilton directly and will not use them again in the future.
Stayed 1 night in Nov 2025

8/10 Good

George

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not go for breakfast, felt being ignored to order food with long wait while people after me were being served in the UNO Chicago grill restaurant! Despite having a kid with me. For the first time I thought it is my color!
Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer

Stayed 1 night in Nov 2025

10/10 Excellent

todd

Travelled with group
Liked: Cleanliness, staff & service, amenities
Room was clean, staff was great
Stayed 1 night in Nov 2025

8/10 Good

Daniel

Stayed 1 night in Nov 2025

10/10 Excellent

Hunter, Opelika

Stayed 1 night in Oct 2025

2/10 Terrible

Madeline

Disliked: Cleanliness, amenities, property conditions & facilities
Is nothing wrong with the hotel Expedia stole my money
Stayed 1 night in Nov 2025

10/10 Excellent

John

Stayed 2 nights in Nov 2025

10/10 Excellent

Chano, Worcester

Stayed 1 night in Nov 2025

6/10 Okay

Pedro

Liked: Staff & service, amenities
The room need some updating.
Stayed 1 night in Nov 2025

6/10 Okay

Kathleen

Travelled with family
This issue was the room. The bedding was very thin, the toilet cover was broken, the alarm clock wasn't working and the hot water to shower was minimal. The walls are very thin, and you can hear everything going on in the hallway. I could even hear dogs barking during the night. The staff was good and accommodating to the issues when I notified them. I probably wouldn't choose this hotel again.
Stayed 2 nights in Oct 2025

4/10 Poor

stephanie

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Pretty old. Could use a refresh. Staff is accommodating.
Stayed 2 nights in Oct 2025

10/10 Excellent

Audra, LEBANON

Liked: Cleanliness, amenities, property conditions & facilities
Great room, clean and comfortable beds!
Stayed 1 night in Nov 2025

10/10 Excellent

Steven

Stayed 5 nights in Oct 2025

10/10 Excellent

Adolfo

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was beautiful and the staff was great.
Stayed 1 night in Oct 2025

10/10 Excellent

Brad

Stayed 1 night in Aug 2025

8/10 Good

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could have had more selection.
Stayed 1 night in Oct 2025

8/10 Good

Colleen

Stayed 1 night in Oct 2025

2/10 Terrible

Ernie

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Yuk, worst experience ever.
Stayed 1 night in Oct 2025

6/10 Okay

Peter

Stayed 1 night in Oct 2025

10/10 Excellent

Emily

Stayed 1 night in Oct 2025

8/10 Good

James Joseph

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Good but could he Better

Every single staff member that I came in contact with was excellent! The hotel is in fairly decent shape, however, it needs an update and a refurbishment. A simple thing but why are there no cups in the bathroom? The carpet in the hallway’s actually smells.
Stayed 1 night in Oct 2025

10/10 Excellent

Karl

Stayed 1 night in Sep 2025