See all properties

Barceló Maya Palace - All Inclusive

4.5 star property
VIP Access

Choose dates to view prices

Photo gallery for Barceló Maya Palace - All Inclusive

3 outdoor pools, pool loungers
Private beach, white sand, beach towels, scuba diving
Free daily buffet breakfast
Gazebo
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

View in a map
Cta Chetumal Puerto Juarez KM 266.3, Xpu-Ha, QROO, 77750
  • Place, Ecopark Kantun Chi
    ‪13 min walk‬
  • Place, Cenote Azul
    ‪3 min drive‬
  • Place, Puerto Aventuras Marina
    ‪5 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Junior Room

Free minibar, in-room safe, desk, blackout curtains

Junior Room

8.4 out of 10
Very good
(240 reviews)
  • 45 sq m
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Oceanfront (Premium Level)

Junior Suite, Oceanfront (Premium Level) | Free minibar, in-room safe, desk, blackout curtains

Junior Suite, Oceanfront (Premium Level)

8.4 out of 10
Very good
(20 reviews)
  • 45 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Pool View (Premium Level)

Junior Suite, Pool View (Premium Level) | Free minibar, in-room safe, desk, blackout curtains

Junior Suite, Pool View (Premium Level)

8.8 out of 10
Excellent
(18 reviews)
  • 45 sq m
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

Similar properties

Aerial view
Barceló Maya Colonial - All Inclusive
  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
4.2 out of 5, Very good, 1,004 reviews
The price is CHF 256
includes taxes & fees
10 Nov - 11 Nov
Barceló Maya Colonial - All Inclusive

About this property

Barceló Maya Palace - All Inclusive

All-inclusive property with 6 restaurants and 3 outdoor pools
Catch some rays on Barceló Maya Palace - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 6 restaurants.
Barceló Maya Palace - All Inclusive offers 756 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. 32-inch LCD televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

A private beach, 3 outdoor tennis courts, a health club and a water park (surcharge) with waterslides are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

U-Spa has 20 treatment rooms. Services include deep-tissue massages, Swedish massages, facials and body treatments. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. The spa is open daily.
Our customers tell us they can't get enough of Barceló Maya Palace - All Inclusive's great beach location. During your stay, you're just a quick walk from Xpu-ha Beach. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine at Mirador, one of the property's 6 restaurants and 4 bars/lounges
  • Splash around at the water park with a waterslide or swim in the 3 outdoor pools
  • Indulge with body treatments, deep-tissue massages or facials at U-Spa
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes a private beach, 3 outdoor tennis courts and a gym
  • Guests have great things to say about the beach and the clean guestrooms
  • Steps from Xpu-ha Beach and Oasis Beach
  • Airport shuttle service available for a fee
Barceló Maya Palace - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to smell the salty air and watch the ocean waves from the white sand beach. At Barceló Maya Palace - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 6 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 4 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a water park (surcharge), a complimentary children's club and a children's pool. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Xpu-Ha property is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM.
Mirador – This buffet restaurant specialises in international cuisine.
La Hacienda – This buffet restaurant specialises in Mexican cuisine. Open daily.
Rodizio – This restaurant specialises in Brazilian cuisine. Reservations are required. Open daily.
Brasserie – This restaurant specialises in French cuisine. Reservations are required. Open daily.
Caribe – This restaurant specialises in Caribbean cuisine. Reservations are required. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Rowing/canoeing
Snorkelling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Football
Tennis
Volleyball

Lessons/classes/games

Bartending
Cooking
Dancing
Language

Entertainment

Access to on-site nightclubs
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 poolside bars
  • 4 bars/lounges
  • 6 restaurants
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Brasserie
  • Caribe
  • La Hacienda
  • Mirador
  • Rodizio

Things to do

  • 3 outdoor pools
  • 3 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Nightclub
  • Outdoor pool (guest access)
  • Piano
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Volleyball
  • Water park
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,347 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • On a private beach
  • Pool loungers
  • Terrace

Full-service spa

  • 20 treatment rooms
  • Deep-tissue massages
  • Facials
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Barceló Maya Palace - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 2.75 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 278 per vehicle (return, maximum occupancy 7)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Barceló Maya Palace - All Inclusive offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property enforces a strict dress code in Speciality restaurants.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

All Inclusive Barcelo Maya Palace Deluxe
Barcelo Maya Palace Deluxe
Barceló Maya Palace All Inclusive Hotel Xpu-Ha
Barcelo Maya Palace Deluxe All Inclusive Xpu-Ha
Barcelo Maya Palace Deluxe Xpu-Ha
Barcelo Palace Maya Deluxe
Maya Barcelo Palace
Maya Palace Barcelo
Maya Palace Deluxe All Inclusive
Palace Barcelo
Barcelo Maya Palace Deluxe All Inclusive Hotel Xpu-Ha
Barcelo Maya Palace Deluxe All Inclusive Hotel
Barcelo Maya Palace All Inclusive Xpu-Ha
Barceló Maya Palace All Inclusive Xpu-Ha
Barcelo Maya Palace Xpu-Ha
Barceló Maya Palace All Inclusive All-inclusive property Xpu-Ha
Barceló Maya Palace All Inclusive All-inclusive property
Barceló Maya Inclusive XpuHa
Barcelo Maya Inclusive Xpu Ha
Barceló Maya Palace - All Inclusive Xpu-Ha
Barceló Maya Palace - All Inclusive All-inclusive property

Reviews

Barceló Maya Palace - All Inclusive Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 1334 out of 2062 reviews
Rating 8 - Good. 444 out of 2062 reviews
Rating 6 - Okay. 160 out of 2062 reviews
Rating 4 - Poor. 63 out of 2062 reviews
Rating 2 - Terrible. 61 out of 2062 reviews

Reviews

10/10 Excellent

Svitlana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another amazing vacation at Barcelo.
Stayed 8 nights in Aug 2025

8/10 Good

Adrián

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En el check in no nos respetaron el nivel vip de expedia y tampoco se tomaron el tiempo para darnos información sobre los distintos restaurantes que hay en el hotel. El frigobar y cafetera de la habitación no se resurtia completo
Stayed 5 nights in Aug 2025

8/10 Good

Ivonne

Stayed 6 nights in Jul 2025

10/10 Excellent

Elena Martin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The attention to detail in everything. The staff was very friendly and helped to have a good experience.
Stayed 6 nights in Aug 2025

10/10 Excellent

Mayle Caridad

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views are amazingly breathtaking in evey inch of the resort!
Stayed 7 nights in Aug 2025

10/10 Excellent

Patricia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall for food was OK. I felt it needed more flavor this is only for the buffets. The restaurants with reservations food was amazing. Very delicious/ taste. bed was comfortable/ room was clean all the time. Very friendly staff and helpful.
Stayed 4 nights in Aug 2025

10/10 Excellent

Nelvis Elena Quiroga

Stayed 7 nights in Aug 2025

10/10 Excellent

Dunia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place
Stayed 7 nights in May 2025

8/10 Good

Gaelen

Stayed 7 nights in Mar 2025

8/10 Good

Corey

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Jairo

Liked: Cleanliness, staff & service, property conditions & facilities
Family friendly staff is welcoming
Stayed 6 nights in Jul 2025

8/10 Good

Jaime A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food options
Stayed 7 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Vacation Worth a Lifetime of Memories

Very happy with everything offered at Barcelo Maya Palace. The cleanliness and upkept of everything was amazing. Food offered was incredible - great variety every nice and hospitality was on point, at your side whenever you needed them, from the room, lobby, buffet, beach or poolside. The shuttle service was very helpful for whenever we wanted to travel - wherever. Only downfall I would say is that is quite a bit of distance from Cancun excursions which made for quite a drive to get places/cost as well. Overall, I would give Barcelo a 10/10 - Made for an incredible family vacation long overdue and it was the perfect location for all of us, from adults to teenagers to enjoy our time and relaxation for a reasonable cost and comfort. Best of all - Our family photos along the beach are memories that will be cherish for a lifetime.
Stayed 6 nights in Jul 2025

4/10 Poor

Martha

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Nice pools and beach area, food and drinks are good. Long distance walks, you need golf carts style transportation inside the complex from the buildings to the amenities area. Pool closes at 8pm, no music and entertainment at night
Stayed 7 nights in Jul 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and grounds are beautiful, staff goes beyond and food is delicious.
Stayed 5 nights in Jul 2025

10/10 Excellent

Coleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely love the resort. It was beautiful, clean, the restaurants were amazing . The stag was very friendly and we love how there was so much to do. Even though there was a bus we chose to walk everywhere we went. It was great exercise burning off all the food and alcohol we were consuming
Stayed 7 nights in Jul 2025

6/10 Okay

Steve

Liked: Cleanliness
Room was full of water from ceiling
Stayed 6 nights in Jun 2025

10/10 Excellent

Syrissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is absolutely stunning, with beautiful surroundings and top-notch amenities. The service was outstanding—every staff member was warm, attentive, and genuinely cared about our experience. Everything from the rooms to the dining was flawless. A perfect getaway—I’ll definitely be coming back!
Stayed 5 nights in Jul 2025

8/10 Good

Hazel Joy Donesa

Stayed 5 nights in Jul 2025

10/10 Excellent

Cristiano

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent a great time with my family, including my two kids, at the Barceló Palace. After lots of research, this hotel was the perfect choice! The pools were clean, the food was amazing with plenty of variety, and the dinner restaurants were excellent. The beach had crystal-clear water and no seaweed, though not as blue as Cancún. Some open areas like the lobby lacked strong A/C, but it was manageable. Lots of shopping options inside the hotel made everything convenient.
Stayed 5 nights in Jul 2025

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities
The beach fabulous
Stayed 3 nights in Jul 2025

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing
Stayed 7 nights in Jul 2025

10/10 Excellent

Bruno

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The buffets were great. Lots of different options.
Stayed 5 nights in Jul 2025

10/10 Excellent

Linda Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food options were marvelous, the restaurants are really beautiful and there are lots of options to choose from. The beach was gorgeous. The staff work extremely hard to make your stay a lot of fun and beautiful.
Stayed 9 nights in Jul 2025

8/10 Good

Christopher

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The trip was great. One downfall is the fact that signage did not always match up. Some of the maps show bus stops that are not used any more, Other maps do not show them. The signage for directions to the fine dining restaurants is pitiful. And the shopping store hours that are posted on the doors are incorrect. We tried to buy a pair of "Croc's" and could never seem to find them to be open, and the other store employees could not tell us when they were open. The pools and beach areas were awesome.
Stayed 6 nights in Jul 2025