6/10 Satisfaisant
RICHARD, LONG BEACH
Voyage en couple
9 janv. 2023
Les points faibles : Personnel et service
Pictures makes you believe much nicer than it is. When we checked in, asked for 2 keys and told could only have 1. Dirty dishes (not ours) outside of door for 2 days. We called to complain before they picked up. Bathroom smelled and shower drain was slow, so bathroom flooded if didn't take quick shower. Breakfast was good, but it started at 6am and when we arrived at 7, lots of empty pans. The staff tried to put out other food, but was apparent they were not prepared for the hotel to be full. Also, was looking to change hotel and ran across same hotel with lower room rates then we paid. We had lots to do in Yogokarta, so only slept in room a few hours each night. Would not stay there again. Very poor choice for us and not what I expected from Expedia.