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Elmbank York, Tapestry Collection by Hilton

4.0 star property

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Photo gallery for Elmbank York, Tapestry Collection by Hilton

Breakfast, lunch and dinner served
Lobby
Reception
Junior Suite, 1 King Bed (George Walton) | 1 bedroom, premium bedding, in-room safe, desk
Cocktail bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Bar
  • Room service
  • 24/7 front desk
  • Parking available

Explore the area

View in a map
The Mount, York, England, YO24 1GE
  • York Racecourse
    ‪14 min walk‬
  • Shambles
    ‪3 min drive‬
  • York Minster
    ‪3 min drive‬
  • Leeds (LBA-Leeds Bradford)
    ‪46 min drive‬

Room options

View all photos for Family Room

Family Room | 1 bedroom, premium bedding, in-room safe, desk

Family Room

  • 14 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Room (Cy)

Comfort Room (Cy) | 1 bedroom, premium bedding, in-room safe, desk

Comfort Room (Cy)

9.0 out of 10
Wonderful
(6 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite, 1 King Bed (Lodge)

1 bedroom, premium bedding, in-room safe, desk

Junior Suite, 1 King Bed (Lodge)

  • 39 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (George Walton)

1 bedroom, premium bedding, in-room safe, desk

Classic Room, 1 King Bed (George Walton)

9.0 out of 10
Wonderful
(10 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (George Walton)

Junior Suite, 1 King Bed (George Walton) | 1 bedroom, premium bedding, in-room safe, desk

Junior Suite, 1 King Bed (George Walton)

  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (George Walton)

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed (George Walton)

9.0 out of 10
Wonderful
(9 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed (Lodge)

Classic Room, 1 Queen Bed (Lodge) | 1 bedroom, premium bedding, in-room safe, desk

Classic Room, 1 Queen Bed (Lodge)

10.0 out of 10
Exceptional
(1 review)
  • 11 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed (Courtyard)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed (Courtyard)

8.8 out of 10
Excellent
(16 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed (George Walton)

1 bedroom, premium bedding, in-room safe, desk

Classic Room, 1 Queen Bed (George Walton)

9.0 out of 10
Wonderful
(6 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 Double Bed (George Walton)

Classic Room, 1 Double Bed (George Walton) | 1 bedroom, premium bedding, in-room safe, desk

Classic Room, 1 Double Bed (George Walton)

10.0 out of 10
Exceptional
(1 review)
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite, Multiple Beds (Knavesmire Attic)

Family Suite, Multiple Beds (Knavesmire Attic) | 1 bedroom, premium bedding, in-room safe, desk

Family Suite, Multiple Beds (Knavesmire Attic)

8.0 out of 10
Very good
(2 reviews)
  • 54 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

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About this property

Elmbank York, Tapestry Collection by Hilton

Eco-certified hotel with 24-hour front desk and restaurant
This smoke-free hotel features a restaurant, a bar/lounge and self parking. WiFi in public areas is free. Other amenities include coffee/tea in a common area, dry cleaning and a 24-hour front desk. Change of towels is available on request
Elmbank York, Tapestry Collection by Hilton offers 62 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 40-inch flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hairdryers.

This York hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and change of towels can be requested.

Elmbank York, Tapestry Collection by Hilton's great location gets high marks from our customers. During your stay, you're just a quick walk from Bar Convent Museum. Free WiFi in public areas, a restaurant and a bar are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a car charging station and a terrace
  • Guests really like the accommodation for the spaciousness, comfy beds and cleanliness
  • 12 minutes by foot from York Racecourse and a 3-minute drive from York Minster
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The eco-certified Elmbank York, Tapestry Collection by Hilton also features a terrace, a garden, and coffee/tea in common area. Limited parking is available for a fee and is offered on a first-come, first-served basis. You'll have access to the indoor pool at a partner property. A complete renovation of Elmbank York, Tapestry Collection by Hilton was completed in May 2024.

This 4-star York hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:30 AM to 10:30 AM.
Leetham's Restaurant – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Peacock Bar – On-site cocktail bar. Open 24 hours. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (GBP 18 per day)
  • Uncovered parking on site (GBP 14 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 19.50 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Leetham's Restaurant
  • Peacock Bar

Things to do

  • Books
  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Fixed shower seat
  • Front entrance ramp
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 4 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Built in 1862
  • Communal living room
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • Renovated entire property - May 2024
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet (varies based on length of stay)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 19.50 per person
  • Uncovered self-parking fee: GBP 14 per day
  • Nearby parking fee: GBP 18 per day (328 ft away)
  • Pet fee: GBP 30 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards and outdoor lighting
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Elmbank
Elmbank Hotel
Elmbank Hotel York
Elmbank York
Elmbank Hotel Lodge
Elmbank York, Tapestry Collection by Hilton York
Elmbank York, Tapestry Collection by Hilton Hotel
Elmbank Hotel Lodge – part of The Cairn Collection
Elmbank York, Tapestry Collection by Hilton Hotel York

Elmbank York, Tapestry Collection by Hilton Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 641 out of 1001 reviews
Rating 8 - Good. 244 out of 1001 reviews
Rating 6 - Okay. 89 out of 1001 reviews
Rating 4 - Poor. 18 out of 1001 reviews
Rating 2 - Terrible. 9 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very average experience. Disappointed to have found out that access to the spa was 15 min walk from the hotel which does not make it appealing at all. Breakfast options were very poor and quality of food was of a very low standard.
Stayed 1 night in May 2025

10/10 Excellent

Brandon

Liked: Cleanliness, amenities, property conditions & facilities
Great service and rooms in a great area!
Stayed 2 nights in Jun 2025

8/10 Good

linsay

Liked: Cleanliness, amenities, property conditions & facilities
Really loved this hotel. Very unique and quirky inside. Also, the staff couldn’t have been anymore helpful (especially Nadia & Caitlin) had a few teeny issues but were resolved with a smile and with excellent customer service. Just be aware there is a damage deposit which is taken at check in and like every hotel the noise insulation isn’t good, so be kind to your neighbours! Had one of the court yard rooms which was spacious and the bed was comfy. Hotel is Located about 10 min walk from the train station. The stroll into the city from the hotel is about 20 mins. Hotel room comes with tea/coffee facilities and things like shampoo/body wash. Would stay again
Courtyard outside space
Stayed 2 nights in Jun 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice rooms in an artdeco style, very clean. A little disappointing to just have nescafe instant coffee sachet and not even decent coffee bags in this standard of hotel. Also £2.50 for the small bottles of water in the room seemed a little steep. Location is a 15 minute walk into the center and close to the racecourse so ideal for many visitors. Car park was full so had to pay £18 for parking in another car park. Breakfast was nice and not bad value if pre booked although the coffee machine stopped working. Stay were all friendly and helpful.
Stayed 1 night in May 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Within walking distance of everything
Stayed 3 nights in May 2025

8/10 Good

Carl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good. The only minor thing was that the room bathroom was a wet room, but the whole floor was wet after a shower and it didn’t drain away quickly.
Stayed 1 night in May 2025

10/10 Excellent

Kurt, Tunbridge Wells

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A beautiful old property in a great neighbourhood. Helpful and friendly staff. Lovely bar and patio areas. Nice breakfast.
Stayed 2 nights in May 2025

6/10 Okay

Andrew

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel itself is impressive. The room not so much. A very small room with no space or fold-out rack to put my suitcase. The little natural light from the small window was partially obscured by the headboard of the bed. The headboard wasn't attached to the bed and rolled away from the wall when I tried sitting up in bed to watch TV. There was no toilet brush in the bathroom. Nonetheless the bed was comfortable, the breakfast was delicious and the staff charming. Its the little details that let the place down.
Stayed 1 night in May 2025

10/10 Excellent

enda

Stayed 1 night in May 2025

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location

Fantastic location, great staff beautiful interior
Stayed 2 nights in May 2025

10/10 Excellent

Annette

Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super quiet, close to town, would stay again. Feel like we lucked out with this hotel!
Stayed 2 nights in May 2025

10/10 Excellent

Emma

Stayed 1 night in May 2025

8/10 Good

Bill

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. Clean and comfortable room. Very nice breakfast. The only problem is that the full service breakfast only starts at 7:00 am, we had to skip breakfast the last day because we needed to catch trains to go to Edinburgh.
Stayed 2 nights in May 2025

10/10 Excellent

SHARON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very lovely vintage feel. Very stylish. Also the room was immaculate and spacious.
Stayed 2 nights in May 2025

6/10 Okay

Julie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, conveniently placed but expensive. You had to pay for the plastic of water if you wanted it which is ridiculous.
Stayed 1 night in Apr 2025

2/10 Terrible

Nishil

Disliked: Staff & service
Stayed 1 night in May 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, friendly staff, great breakfast

Great location just a 10min walk to Micklegate and only 20min walk to the river and pubs. Limited free parking but there is a pay and display car park next to the hotel which was £18 for 24hrs. The staff were great, really friendly and helpful, also being in Hilton Honors we didn't have to check out whilst 12 noon, this gave us time for a walk to and around the racecourse. Breakfast was great, rooms comfy, loved the character of this old building. Got this cheaper than the travelodge and Ibis would have been which made for a quiet stay avoiding the stag and hen parties. Breakfast not the cheapest but the quality and service was great. If I'm visiting York again I will definitely stay here again.
Stayed 1 night in May 2025

8/10 Good

Lady Leanne

Liked: Staff & service, property conditions & facilities, room comfort

Beautiful venue but some things to tweak

The room was beautifully decorated however there were large cobwebs in the bedroom and thick layers of dust in the communal corridors. The website advertised food service until 21:30 but at 21:06 we were turned away from the restaurant and had a small offering from the bar. Having been on the road since 15:00 this was disappointing.
Stayed 1 night in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very elegant and old worldly. Had a problem finding them from the address listed on Expedia but everything else was fantastic.
Stayed 1 night in Apr 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay for one night
Stayed 1 night in May 2025

10/10 Excellent

Oxana

Travelled with family
Liked: Amenities, property conditions & facilities
Lovely hotel. Great service. Walking distance from a city centre. We had a very pleasant stay, will come back.
Stayed 2 nights in May 2025

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great, helpful staff, beautiful building, great location
Stayed 3 nights in Apr 2025

10/10 Excellent

June

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Comfortable. Fried eggs dodgie, go for scrambled
Stayed 4 nights in Apr 2025