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Hotel Indigo York by IHG

4.0 star property

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Photo gallery for Hotel Indigo York by IHG

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe
Exterior
Exterior
Exterior
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Bar
  • Room service
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
88-96 Walmgate, York, England, YO1 9TL
  • Jorvik Viking Centre
    ‪6 min walk‬
  • Shambles
    ‪8 min walk‬
  • York Minster
    ‪12 min walk‬
  • Leeds (LBA-Leeds Bradford)
    ‪49 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds, Accessible

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 2 Single Beds, Accessible

10.0 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed (Bath and Shower)

Premium Room, 1 King Bed (Bath and Shower) | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Room, 1 King Bed (Bath and Shower)

9.6 out of 10
Exceptional
(9 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Room amenity

Standard Room

8.4 out of 10
Very good
(9 reviews)
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Room, 1 King Bed

9.8 out of 10
Exceptional
(34 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(92 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, Accessible Bathtub

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Room, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Ground Floor

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, Ground Floor

9.4 out of 10
Exceptional
(17 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hampton by Hilton York Piccadilly

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 1,207 reviews
The price is CHF 91
includes taxes & fees
31 Aug - 1 Sept
Hampton by Hilton York Piccadilly

About this property

Hotel Indigo York by IHG

Hotel with a bar, a short walk to Shambles
A bar/lounge, a snack bar/deli and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning and a 24-hour front desk are on-site. Housekeeping is available on request.
Hotel Indigo York by IHG offers 103 accommodations with a safe and complimentary bottles of water. This individually decorated and furnished accommodation includes desks. Beds feature Egyptian cotton sheets and premium bedding. Televisions come with digital channels.

Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries. This York hotel provides complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Hotel Indigo York by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Shambles. Free WiFi in public areas, a bar and a coffee shop/cafe are available.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests have great things to say about the breakfast and the local sightseeing
  • Within a 15-minute walk of Shambles and York Minster
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Hotel Indigo York by IHG also features concierge services, dry cleaning/laundry services, and room service (during limited hours).

This 4-star York hotel is smoke free.

For a fee, guests can enjoy a full breakfast on weekdays from 6:30 AM and 10:30 AM.
Room service (during limited hours) is available.

Languages

Czech, English, French, German, Greek, Hindi, Hungarian, Italian, Lithuanian, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 16 per night)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (89 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 20.00 per person
  • Nearby parking fee: GBP 16.00 per night (656 ft away)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo York
Indigo York
Hotel Indigo York
Hotel Indigo York by IHG York
Hotel Indigo York by IHG Hotel
Hotel Indigo York an IHG Hotel
Hotel Indigo York by IHG Hotel York

Hotel Indigo York by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 854 out of 1215 reviews
Rating 8 - Good. 268 out of 1215 reviews
Rating 6 - Okay. 61 out of 1215 reviews
Rating 4 - Poor. 18 out of 1215 reviews
Rating 2 - Terrible. 14 out of 1215 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Maureen

Stayed 2 nights in May 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel…

A great and very comfortable stay at this hotel. Staff are super friendly and helpful and breakfast was delicious.
Stayed 1 night in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Adrian

Stayed 1 night in May 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and tidy with lovely decor and comfortable rooms.
Stayed 1 night in May 2025

8/10 Good

Janet

Stayed 2 nights in May 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Friendly staff, quick check in. Room clean and pretty quiet, comfortable bed, good shower. Car park a couple of minutes walk away. Only thing that could be a downside is limited evening meal options - pasta ! - but lots of places to eat a few minutes walk away. Would stay again.
Stayed 2 nights in May 2025

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Tracy

Stayed 2 nights in May 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel…would stat there again
Stayed 1 night in May 2025

6/10 Okay

Paul

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Not the best stayed at better .
Stayed 2 nights in May 2025

4/10 Poor

Paul

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Overall a good place to stay but the service needs a real upgrade , checking in took over 20mins with a back and fourth looking at emails and denial we had booked the hotel ...in the end it got sorted ..system error ! Breakfast reminded me of Faulty Towers but with dirty dishes on lots of tables certainly stayed at better in York
Stayed 1 night in May 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Carissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at York Indigo hotel. The design of the rooms was great, the bed was comfortable and had an enjoyable stay. The only down fall with the room was the lid on the towel and hearing people walk above, but nothing that was a show stopper. The best part of the stay was how extremely help the staff was, especially Sam for providing local tips and places to checkout. I truly enjoyed the gate coffee shop Sam recommended. Thank you!
Stayed 3 nights in Apr 2025

8/10 Good

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely boutique feel - shame about food/drink

We loved this hotel! The rooms were very clean and the decor was lovely and modern - it felt like a lovely treat! We would only mark down due to the quality of the breakfast and cocktails. I couldn't taste any alcohol at all in mine and we don't think they were value for money. I was also disappointed that frozen spinach had been used for the eggs florentine. Such cost savings really tarnished the experience for us. Every member of staff was EXCELLENT though - the breakfast team were particularly great!
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is perfectly located for popping into the centre for shops ect, we had a brilliant stay room was very clean and roomy and the hotel as a whole was very clean. Thank you
Stayed 2 nights in May 2025

8/10 Good

John

Stayed 4 nights in May 2025

10/10 Excellent

CHI CHUNG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is clean and tidy. The breakfast is super. We feel excellent staying in this hotel.
Stayed 1 night in May 2025

10/10 Excellent

Jen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, great location

I've stayed here twice now, both for events at the Barbican which is a 5-10 min walk away. The hotel is lovely, rooms are very comfortable and decorated to a high standard. And the staff are friendly and helpful. It's on the edge of the city with plenty of places to eat and drink nearby.
Stayed 1 night in May 2025

8/10 Good

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spotless. Staff friendly and helpful. Nice easy walking distance from centre
Stayed 2 nights in May 2025

10/10 Excellent

Fleur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Great stay. Location was very nice and central to all sites. Nice and quiet. Staff were very friendly and helpful. Room was comfortable, bathroom more spacious than most and the amenities were great.
Stayed 2 nights in May 2025

6/10 Okay

ginny

Liked: Cleanliness, staff & service, property conditions & facilities
I Ely li Syed for city enter
Stayed 1 night in May 2025

10/10 Excellent

NICHOLAS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Rooms modern with a nice decor and good facilities. Great cooked breakfast for £10. Great location for the centre of York.
Stayed 1 night in May 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are friendly and helpful. The breakfast is good with plenty of options.
Stayed 3 nights in Apr 2025