Best Western Premier Hotel Astoria

4.0 star property

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Photo gallery for Best Western Premier Hotel Astoria

Lobby
Food and drink
Exterior detail
Courtyard
Luxury Suite, 1 King Bed with Sofa bed (with Sofabed) | Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service

Explore the area

View in a map
Petrinjska 71, Zagreb, 10000
  • Place, Zrinjevac
    ‪3 min walk‬
  • Place, Ban Jelacic Square
    ‪8 min walk‬
  • Place, Zagreb Cathedral
    ‪11 min walk‬
  • Airport, Zagreb (ZAG)
    ‪19 min drive‬

Room options

Deluxe King Room

  • Sleeps 2

Executive Room, 1 King Bed with Sofa bed (with Sofabed)

9.6 out of 10
Exceptional
(31 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Superior Room, 1 King Bed (Oversized Room)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Luxury Suite, 1 King Bed with Sofa bed (with Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 Single Bed, Accessible (Quiet Location)

  • Sleeps 1
  • 1 Single Bed

Deluxe Room, 1 King Bed (Quiet Location)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 1
  • 1 King Bed

Deluxe Room, 1 Queen Bed (Quiet Location)

8.6 out of 10
Excellent
(49 reviews)
  • Sleeps 1
  • 1 Queen Bed

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(92 reviews)
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Single Beds

9.0 out of 10
Wonderful
(15 reviews)
  • Sleeps 2
  • 2 Single Beds

Deluxe Twin Room

  • Sleeps 2

Superior King Room

  • Sleeps 2

Accessible Single Room

  • Sleeps 1

Deluxe Queen Room

  • Sleeps 1

Deluxe King Room Quiet Location

  • Sleeps 1

Deluxe Room, 1 Twin Bed, Accessible (Quiet Location)

  • Sleeps 1

Executive King Room

  • Sleeps 2

Luxury King Suite

  • Sleeps 2

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About this property

Best Western Premier Hotel Astoria

Hotel in Zagreb with free breakfast and 24-hour business centre
This smoke-free hotel features a restaurant, a bar/lounge and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a business centre and conference space.
Best Western Premier Hotel Astoria offers 100 accommodations with minibars and laptop-compatible safes. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. 16-inch LCD televisions come with cable channels. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The free breakfast at Best Western Premier Hotel Astoria gets high marks from our customers. During your stay, you're just a quick walk from Art Pavilion. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the breakfast
  • Steps from Art Pavilion and King Tomislav Square
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. A library, multilingual staff, and tour/ticket assistance are also featured at Best Western Premier Hotel Astoria. Limited free parking is available on a first-come, first-served basis.

This 4-star Zagreb hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:00 AM.
Restaurant Ragusa – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Glama Bar – This cocktail bar only serves light fare.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Glama Bar
  • Restaurant Ragusa

Things to do

  • Library

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Built in 1932
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 16-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.86 per person, per night for adults; EUR 0.93 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

BEST WESTERN Hotel Astoria
BEST WESTERN PREMIER Astoria
BEST WESTERN PREMIER Astoria Zagreb
BEST WESTERN PREMIER Hotel Astoria
BEST WESTERN PREMIER Hotel Astoria Zagreb
Hotel Astoria BEST WESTERN
Best Western Zagreb
Zagreb Best Western
Best Premier Astoria Zagreb
Best Western Premier Hotel Astoria Hotel
Best Western Premier Hotel Astoria Zagreb
Best Western Premier Hotel Astoria Hotel Zagreb

Reviews

Best Western Premier Hotel Astoria Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 674 out of 1001 reviews
Rating 8 - Good. 251 out of 1001 reviews
Rating 6 - Okay. 58 out of 1001 reviews
Rating 4 - Poor. 12 out of 1001 reviews
Rating 2 - Terrible. 6 out of 1001 reviews

Reviews

10/10 Excellent

Lorie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast
Stayed 1 night in Aug 2025

8/10 Good

olga

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, very good breakfast, not overly helpful staff.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mozhgan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet was very good. The location was great. The room was so quiet and nice. The water pressure and temperature in the bathroom was great. The AC was good and the temperature was easily controlled.
Stayed 2 nights in Aug 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

OK for a one night stay

The hotel was reasonably close to the city centre and provided two of our requirements I.e. free car parking and breakfast.
Stayed 1 night in Aug 2025

10/10 Excellent

Centenie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

mark

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice to have parking, terrific breakfast
Stayed 2 nights in Jul 2025

10/10 Excellent

Josip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were happy with the service and amenities.
Stayed 1 night in Aug 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an high end property. Delicious breakfast, very helpful staff. Coffee maker in room, safe for valuables in room, updated and clean room. It was perfect I have no complaints at all.
Stayed 3 nights in Jul 2025

10/10 Excellent

Benett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast! All staff was super friendly and helpful! Convenient location, very near train station and not far from bus station. Easy walk to center of town!
Stayed 2 nights in Jul 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel.

I didn’t arrive until after 11pm. I sent a message that it would be 10 but the bus was late. My check in was rapid and friendly. I replied to hotels.com about my check in and everything was excellent. The breakfast buffet was large, complete and everything was tasty.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

turgut

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice hotel, ten minutes walking to the old town. The breakfast was very delicious and there were lots of varieties.
Stayed 2 nights in Jul 2025

6/10 Okay

Clifford

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
A bit dated, not enough electrical sockets in room. Quite modest
Stayed 2 nights in Jul 2025

10/10 Excellent

Hrvoje

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service with great staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Gwendolyn

Liked: Cleanliness, staff & service, property conditions & facilities
very easy to get to close to train station
Stayed 2 nights in Jun 2025

10/10 Excellent

Dragana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
The facility is a little old but the staff was great and it’s in a great location. Breakfast was delicious with lots of choices and the gated parking lot was a big benefit.
Stayed 1 night in Jul 2025

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly and knowledgeable staff Room was very clean and comfortable would definitely stay here again. All staff seemed to enjoy their work and made sure our stay was enjoyable.
Stayed 3 nights in Jul 2025

6/10 Okay

Maysoun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is nice but the view is terrible They were very strict about check in at 2 pm exactly The restaurant smells bad
Stayed 1 night in Jul 2025

10/10 Excellent

Ted

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Jul 2025

8/10 Good

Anita

Liked: Cleanliness, staff & service, amenities
Good location
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Mark

Stayed 1 night in Jun 2025

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were brilliant. Upgraded to a suite, giving plenty of room. Fabulous breakfast.
Stayed 1 night in Jun 2025