2/10 Horrible
Nicole
Voyage dâaffaires
6 oct. 2025
Les points forts : Propreté
Les points faibles : Confort de la chambre
Obnoxious and ignored.
I was traveling for a business trip and booked the hotel because of the great ratings and I stay in A LOT of hotels for business. The hotel itself was clean. The bed was the most uncomfortable bed I have ever slept in. I would have been able to deal with it, however apparantly the rest of the entire hotel was rented by another party. They were loud and obnoxoius through the evening and past 2AM. I like Marriot hotels because they enforce a quiet time between 10pm-7am. This staff did not enforce it at all. There were so many of them that they made their own fire pit in the yard of the common area, split wood, were setting off fire works, smoking weed and cigarettes. Our room was room 319 which was right above the common area and all the smoke from the fire, cigarettes, and weed was going right through our air conditioning unit right into our room. The noise was so obnoxious and I got no sleep while I was there for 3 days. This happened EVERY NIGHT WE WERE THERE. When the counter lady asked how my stay was, I mentioned my concerns and all I got was.... "yeah sorry about that." I paid for my room too and that quiet time should have been enforced whether there was 1 person or 100 people breaking the rule. I have never had such a horrible experience at a hotel in my entire 41 years of existance and shame on you Fairfield for not following through on your comfort guarantee!
Nicole
Séjour de 3 nuits en octobre 2025