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Hyatt Regency Mexico City

5.0 star property

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Photo gallery for Hyatt Regency Mexico City

3 restaurants, breakfast, lunch, dinner served; Latin American cuisine
Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar
Meeting facility
Sun deck
Meeting facility

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Spa
  • Pet-friendly

Explore the area

View in a map
Campos Eliseos No. 204 Polanco, Chapultepec, Mexico City, 11560
  • Parque Zoologico de Chapultepec
    ‪3 min walk‬
  • Avenida Presidente Masaryk
    ‪3 min walk‬
  • Auditorio Nacional
    ‪7 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪15 min drive‬

Room options

View all photos for Club Room, 1 King Bed (Regency, High Floor)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 1 King Bed (Regency, High Floor)

9.6 out of 10
Exceptional
(5 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds (Regency, High Floor)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 2 Single Beds (Regency, High Floor)

  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed (View)

Room, 1 King Bed (View) | View from room

Room, 1 King Bed (View)

9.0 out of 10
Wonderful
(26 reviews)
  • 28 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Regency)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 1 King Bed (Regency)

10.0 out of 10
Exceptional
(2 reviews)
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Room, 1 King Bed

9.0 out of 10
Wonderful
(66 reviews)
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Room, 2 Single Beds

8.8 out of 10
Excellent
(20 reviews)
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Suite

Executive Suite | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Executive Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 93 sq m
  • 1 bedroom
  • Sleeps 3

View all photos for Regency, Suite, 1 King Bed

Regency, Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Regency, Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds (Regency)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 2 Single Beds (Regency)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 2 Single Beds (View)

Room, 2 Single Beds (View) | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Room, 2 Single Beds (View)

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

Similar properties

Exterior

InterContinental Presidente Mexico City by IHG

  • Spa
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, 1,876 reviews
The price is CHF 251
includes taxes & fees
19 Sept - 20 Sept
InterContinental Presidente Mexico City by IHG

About this property

Hyatt Regency Mexico City

Luxury hotel with 3 restaurants and full-service spa
3 restaurants, a full-service spa and an indoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and outdoor tennis courts are on-site.
Hyatt Regency Mexico City offers 755 accommodations with minibars and video game consoles. Select Comfort beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include outdoor tennis courts, an indoor pool, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Swedish massages, facials, body scrubs and body treatments.
Our customers tell us they can't get enough of Hyatt Regency Mexico City's great location. During your stay, you're just a quick walk from Paseo de la Reforma. Enjoy features like free WiFi in public areas and free self-parking, plus 3 restaurants. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy Latin American cuisine while dining at RULFO
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with body treatments, body scrubs or massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes 3 outdoor tennis courts, a 24-hour gym and a steam room
  • Guests have great things to say about the helpful staff and the location
  • Just a 5-minute walk from Parque Zoologico de Chapultepec and 8 minutes on foot from Paseo de la Reforma
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hyatt Regency Mexico City offers its guests a full-service spa, outdoor tennis courts, and an indoor pool. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre, meeting rooms, and limo/town car service. A 24-hour fitness centre, a sauna, and spa services are also featured at the luxury Hyatt Regency Mexico City. Free self parking is available.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 11 AM.
RULFO – This restaurant specialises in Latin American cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
YOSHIMI – Overlooking the garden, this fine-dining restaurant specialises in Japanese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
TEPPAN GRILL – This fine-dining restaurant specialises in Japanese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
AMADO – On-site coffee shop.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Valet parking on site (USD 7.30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 11 AM for a fee: USD 30 for adults and USD 15 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • AMADO
  • RULFO
  • TEPPAN GRILL
  • YOSHIMI

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • In-room babysitting
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • In-room massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 38 floors
  • Banquet hall
  • Built in 1987
  • Renovated entire property - July 2015

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Pay films
  • Smart TV with premium cable channels
  • Video game console
  • Video games

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 30 for adults and from USD 15 for children
  • Valet parking fee: USD 7.3 per day
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Mexico City
Hyatt Regency Hotel Mexico City
Hyatt Regency Mexico City
Mexico City Hyatt
Mexico City Hyatt Regency
Regency Hyatt Mexico City
Hotel Nikko Mexico City
Hyatt Regency Mexico City Hotel

Hyatt Regency Mexico City Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 930 out of 1172 reviews
Rating 8 - Good. 146 out of 1172 reviews
Rating 6 - Okay. 46 out of 1172 reviews
Rating 4 - Poor. 21 out of 1172 reviews
Rating 2 - Terrible. 29 out of 1172 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Hector, Conroe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great elegant hotel. Well located. Great food.
Stayed 3 nights in Jan 2025

10/10 Excellent

Aiju, Sachse

Liked: Cleanliness
Stayed 3 nights in May 2025

10/10 Excellent

Maya

Stayed 2 nights in May 2025

10/10 Excellent

David

Stayed 1 night in May 2025

10/10 Excellent

Sadaf

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and amazing service! I left something in the room and Jessica found it for me and quickly was sent to the airport so I could take it back with me.
Stayed 4 nights in May 2025

10/10 Excellent

Tashna, New York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice staff
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in great location

Friendly staff, easy check-in and out, rapid maid service, very good breakfast and imcredible location.
Stayed 3 nights in Apr 2025

10/10 Excellent

Anamilena

Stayed 5 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very accommodating

I had a very late checkin and had to book an extra night. Front desk accommodated my desire to keep the same room for the 2 reservations. Thank you!
Stayed 1 night in Apr 2025

10/10 Excellent

Juan R

Liked: Cleanliness, staff & service, property conditions & facilities
Will go back easily.
Stayed 5 nights in Apr 2025

10/10 Excellent

Shomila

Stayed 3 nights in Apr 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class property
Stayed 3 nights in Apr 2025

10/10 Excellent

Geetha N, Irvine

Liked: Cleanliness, staff & service, property conditions & facilities
City central
Stayed 4 nights in Apr 2025

10/10 Excellent

Jemma

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

Amazing hotel. Staff very friendly. Rooms were newly refurbished and spotless.
Stayed 1 night in Apr 2025

10/10 Excellent

Raul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING! Always a pleasure to stay at the hyatt regency!
Stayed 4 nights in Apr 2025

10/10 Excellent

Gustavo

Stayed 2 nights in Mar 2025

10/10 Excellent

ESTUARDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Mar 2025

4/10 Poor

omar

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Air conditioning
Stayed 2 nights in Apr 2025

8/10 Good

Humberto

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel front staff nice and polite. The restaurant staff for breakfast rude and un responsive.
Stayed 3 nights in Apr 2025

10/10 Excellent

Fabian Emiliano, Ciudad de México

Liked: Cleanliness, staff & service, property conditions & facilities
The food at Yoshimi was one of the most delicious Ive ever tasted. Excelent service. Only complaint is the small pool
Stayed 1 night in Apr 2025

10/10 Excellent

Sofia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is excellent! Service and rooms are great! What I highly recommend is rooms with queen beds and not twins (they are very small for 2 adults and a kid)
Stayed 4 nights in Apr 2025

10/10 Excellent

Roxanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Stephen, Weston

Stayed 1 night in Apr 2025

10/10 Excellent

Guillermo

Liked: Cleanliness
Great
Stayed 3 nights in Mar 2025

10/10 Excellent

Maria Salome

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in the best neighborhood of Mexico City.
Stayed 3 nights in Apr 2025