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Hotel Jägerhof

3.0 star property

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Photo gallery for Hotel Jägerhof

Attica Family Suite with Matterhorn View | Mountain view
Alpine Double Room with Matterhorn View | Balcony
Free daily buffet breakfast
Attica Family Suite with Matterhorn View | In-room safe, desk, laptop workspace, blackout curtains
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Gym
  • Bar

Explore the area

View in a map
Steinmattstrasse 85, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt - Furi
    ‪1 min walk‬
  • Place, Zermatt-Furi Gondola
    ‪8 min walk‬
  • Airport, Sion (SIR)

Room options

View all photos for Alpine Double Room

Alpine Double Room | View from room

Alpine Double Room

8.8 out of 10
Excellent
(16 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Alpine Single Room

Alpine Single Room | View from room

Alpine Single Room

8.4 out of 10
Very good
(18 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room

Family Room | In-room safe, desk, laptop workspace, blackout curtains

Family Room

10.0 out of 10
Exceptional
(7 reviews)
  • 34 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Alpine Double Room with Matterhorn View

Alpine Double Room with Matterhorn View | In-room safe, desk, laptop workspace, blackout curtains

Alpine Double Room with Matterhorn View

9.8 out of 10
Exceptional
(35 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Living area | TV

Triple Room

9.8 out of 10
Exceptional
(10 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Small Alpine Double Room

In-room safe, desk, laptop workspace, blackout curtains

Small Alpine Double Room

9.4 out of 10
Exceptional
(27 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Suite

In-room safe, desk, laptop workspace, blackout curtains

Family Suite

8.8 out of 10
Excellent
(3 reviews)
  • 80 sq m
  • Sleeps 6
  • 3 Double Beds

View all photos for Attica Family Suite with Matterhorn View

Attica Family Suite with Matterhorn View | In-room safe, desk, laptop workspace, blackout curtains

Attica Family Suite with Matterhorn View

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 2 Large Single Sofa Beds

Similar properties

Restaurant
Alpenblick
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Gym
4.7 out of 5, Exceptional, 579 reviews
The price is CHF 215
includes taxes & fees
24 Mar - 25 Mar
Alpenblick

About this property

Hotel Jägerhof

After a day on the slopes, return to dine at the restaurant and drink at the bar/lounge. Additional amenities at Hotel Jägerhof include ski storage and a health club.
Hotel Jägerhof offers 48 accommodations with a safe and a hairdryer. Cable televisions are provided. Bathrooms include baths or showers.

This Zermatt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Hotel Jägerhof. During your stay, you're just a quick walk from Kirchbrücke. You'll find features such as free WiFi in public areas and free train pick-up service, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a front desk safe, multilingual staff and a lift
  • On-site recreation includes a gym and bicycles to rent
  • Guests have great things to say about the location and the helpful staff
  • Steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi
  • Free train station pick-up shuttle service
  • Pets welcome for a fee
This mountain hotel's ski shuttle (surcharge) will get you to the slopes in no time. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site. Free breakfast is available daily. WiFi is free in public spaces. This ski hotel also offers ski storage and a health club.

This 3-star Zermatt hotel is smoke free.

Guests are served a free buffet breakfast daily from 7 AM to 11:30 AM.
On-site venue – This restaurant specialises in international cuisine.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free train station pick-up shuttle
  • Ski shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7 AM to 11:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Health club
  • Ski storage

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains

Accessibility

  • Lift

More

  • 4 buildings
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9 PM
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 20 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Jägerhof offers transfers from the train station. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:30 AM - 9:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Jägerhof
Hotel Jägerhof Zermatt
Jägerhof Zermatt
Hotel Jägerhof Hotel
Hotel Jägerhof Zermatt
Hotel Jägerhof Hotel Zermatt

Hotel Jägerhof Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 729 out of 1000 reviews
Rating 8 - Good. 242 out of 1000 reviews
Rating 6 - Okay. 22 out of 1000 reviews
Rating 4 - Poor. 4 out of 1000 reviews
Rating 2 - Terrible. 3 out of 1000 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had the most amazing stay at our time at the beautiful hotel. Our room was so clean and big and had a wonderful balcony. The staff are all so incredibly welcoming and Tiago who picked us up from the station was so nice. We would 100% recommend this hotel to anyone and will definitely stay here again on our next visit to Zermatt - Ps the hotel is in a fantastic location just a 5 minute walk into town.
Stayed 2 nights in Dec 2025

10/10 Excellent

Ryan

Stayed 3 nights in Dec 2025

10/10 Excellent

Vincenzo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location and great staff. 10/10 from us. Highly recommended. Would definitely stay here again. Also great breakfast with plenty of variety.
Stayed 4 nights in Sep 2025

10/10 Excellent

petr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Stayed 2 nights in Nov 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room, the breakfast, the location and the service were all excellent. My room did not have a balcony or a view of the mountain, but I have seen plenty of mountains. Besides, if I wanted to look at the mountain, one of the best viewpoints was only a short walk away at Kirchbrucke.
Stayed 4 nights in Dec 2025

10/10 Excellent

Angela

Stayed 2 nights in Nov 2025

10/10 Excellent

Flavia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing coffee and variety of of cheeses and breads
Stayed 4 nights in Nov 2025

10/10 Excellent

NATALIA

Stayed 2 nights in Nov 2025

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very charming and cozy hotel. Beautiful views of Zermatt and the mountains. Within walking distance to the Main Street. Hotel service overall was amazing and they will pick you up from train station in their shuttle. Their breakfast is very good and we also had a fantastic dinner in the hotel restaurant which has many delicious options.
Stayed 1 night in Nov 2025

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location, friendly and helpful staff. Really appreciated the hotel pick up and drop off to the railway station. Beautiful breakfast and easy walking to major attractions
Stayed 3 nights in Oct 2025

8/10 Good

Dr Brian

Liked: Cleanliness, property conditions & facilities
Clean room. Convenient pickup at train station. Good breakfast buffet.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jee young

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very good condition but bit far from the station but don’t worry hotel pick you up and drop off for check in and out. I booked small room. Room small but very good condition with balcony. Mountain view (Matterhorn)
Stayed 1 night in Oct 2025

10/10 Excellent

roderick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was great, we had a view of matterhorn from the balcony! Breakfast was great, although the bacon was a little salty, overall it was a great experience. Danke schon!
Stayed 3 nights in Oct 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were picked up very quickly by staff at the train station and given lots of pertinent information. Zermatt is a beautiful tourist town and Hotel Jagerhof was a lovely representation of a modern hotel. I would highly recommend!
Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet and comfortable

Quiet location only 5 minute walk to most restaurants and stores. Great variety for breakfast. Hotel transportation available to and from train. Friendly staff. Only negative is carpet in room needs a cleaning.
Stayed 3 nights in Oct 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place

We enjoyed our stay. The front staff was friendly and helpful. Breakfast was amazing with so many options. The rooms were beautiful and nicely kept. Actually, the whole hotel was. I would definitely stay here again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Amenities
Delicious breakfast and helpful front desk staff and driver to and from train station
Stayed 2 nights in Oct 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Short walk from train station and we had a fantastic view of the Matterhorn from our room. I can’t think of a better place to stay.
Stayed 1 night in Oct 2025

10/10 Excellent

DAWN, Gilbert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a dream from the start. It’s adorable, rooms are spacious and the Matterhorn view room was epic! Staff was very friendly and attentive. Would definitely recommend to others!
Stayed 2 nights in Oct 2025

10/10 Excellent

Sherry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay highly recommend to fellow travelers buffet breakfast was great!! Staff friendly & accommodating shuttle from & to train was a bonus 5 stars ⭐️⭐️⭐️⭐️⭐️
Stayed 2 nights in Oct 2025

2/10 Terrible

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Alpine view is a view of the front door of the main hotel. The
Stayed 2 nights in Oct 2025

10/10 Excellent

evelyne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice hotel near the center of town but far enough that it wasn't noisy.
Stayed 3 nights in Sep 2025

8/10 Good

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice European breakfast. Good location, They provided transportation from and to the train station at no additional charge.
Stayed 3 nights in Sep 2025

10/10 Excellent

Cristi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

8/10 Good

Xiaozhou, Short Hills

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast is great. The whole unit is spacious and clean. The only thing I don’t like is mattress and pillows are too soft.
Stayed 3 nights in Sep 2025