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Hotel Monte Rosa

4.0 star property

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Exterior
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Monte Rosa Suite, Mountain View | 1 bedroom, premium bedding, down duvets, pillow-top beds
Lobby
Indoor pool

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Hot tub
  • Room service
  • Gym

Explore the area

View in a map
Bahnhofstrasse 80, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt-Furi Gondola
    ‪9 min walk‬
  • Place, Sunnegga Ski Resort
  • Airport, Sion (SIR)

Room options

View all photos for Alpenrose Double Room

Alpenrose Double Room | 1 bedroom, premium bedding, down duvets, pillow-top beds

Alpenrose Double Room

10.0 out of 10
Exceptional
(8 reviews)
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Enzian Superior Double Room

Enzian Superior Double Room | 1 bedroom, premium bedding, down duvets, pillow-top beds

Enzian Superior Double Room

9.0 out of 10
Wonderful
(10 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Monte Rosa Suite, Mountain View

1 bedroom, premium bedding, down duvets, pillow-top beds

Monte Rosa Suite, Mountain View

10.0 out of 10
Exceptional
(11 reviews)
  • 55 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Edelweiss Deluxe Room, Mountain View

Edelweiss Deluxe Room, Mountain View | 1 bedroom, premium bedding, down duvets, pillow-top beds

Edelweiss Deluxe Room, Mountain View

10.0 out of 10
Exceptional
(5 reviews)
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Matterhorn Suite

Matterhorn Suite | 1 bedroom, premium bedding, down duvets, pillow-top beds

Matterhorn Suite

  • 50 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed

View all photos for Whymper Suite

Whymper Suite | 1 bedroom, premium bedding, down duvets, pillow-top beds

Whymper Suite

  • 75 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed

Similar properties

Minibar, in-room safe, desk, soundproofing
Mont Cervin Palace
  • Pool
  • Hot tub
  • Breakfast included
  • Spa
4.8 out of 5, Exceptional, 193 reviews
Mont Cervin Palace

About this property

Hotel Monte Rosa

Luxury hotel connected to a shopping centre in Zermatt with a golf course
Along with a golf course, this hotel has a restaurant and a nightclub. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site.
Hotel Monte Rosa offers 41 accommodations with free minibar items and minibars. Each accommodation is individually furnished. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. Plasma televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including an outdoor tennis court. Other recreational amenities include Access to hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel Monte Rosa. During your stay, you'll be connected to a shopping centre and just a quick walk from Zermatt-Matterhorn Ski Paradise. Enjoy features like free WiFi in public areas and a free area shuttle, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a golf course, an outdoor tennis court and a gym
  • 9 minutes on foot from Zermatt-Furi Gondola
  • Free local-area shuttle service
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hotel Monte Rosa offers its guests a golf course, an outdoor tennis court, and Access to hot tub. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

You'll find a business centre on site. A nightclub, a fitness centre, and a sauna are also featured at the luxury Hotel Monte Rosa. You'll have access to the indoor pool and outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 4-star Zermatt hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Hotel Monte Rosa has a restaurant on site.
Late-night fare is available from room service (during limited hours).

Awards and affiliations

Hotel Monte Rosa is listed in the 2020 Condé Nast Traveller Gold List of the world's best places to stay.
The property is a member of Historic Hotels of Europe.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle
  • Ski shuttle nearby

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 30 for adults and CHF 20 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 9-hole golf course
  • Bicycle rentals
  • Golf driving range
  • Gym
  • Helicopter/aeroplane tours
  • Hiking/biking trails
  • Hot tub
  • Ice skating
  • Indoor pool (guest access)
  • Library
  • Nightclub
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Snow sports gear

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Babysitting (surcharge)
  • Free area shuttle
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • Lift (80 centimetre wide door)

More

  • 2 buildings
  • 6 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Late-night room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The property is closed between 13 April and 13 June.

Access methods

Staffed front desk

Pets

  • Pets: CHF 40 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 8 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 160.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 30 for adults and from CHF 20 for children
  • Airport shuttle fee: CHF 600 per vehicle (one way)
  • Pet fee: CHF 40 per pet, per night
  • Rollaway bed fee: CHF 160.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Monte Rosa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Up to 2 children aged 8 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Monte Rosa
Hotel Monte Rosa Zermatt
Monte Rosa Zermatt
Monte Rosa Hotel
Monte Rosa Zermatt
Hotel Monte Rosa Hotel
Hotel Monte Rosa Zermatt
Hotel Monte Rosa Hotel Zermatt

Reviews

Hotel Monte Rosa Reviews

9.8

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 163 out of 185 reviews
Rating 8 - Good. 13 out of 185 reviews
Rating 6 - Okay. 5 out of 185 reviews
Rating 4 - Poor. 3 out of 185 reviews
Rating 2 - Terrible. 1 out of 185 reviews

Reviews

10/10 Excellent

Fasel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, lovely welcome and assistance Room was amazing, centrally located and simple but adequate breakfast Anyone looking for a hotel in Zermatt, look no further. Amazing
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Sonal

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Monte Rosa is a timeless gem in the heart of Zermatt. The charm of its historic architecture is matched by warm, attentive service and a sense of quiet elegance that’s hard to find. Rooms are beautifully appointed—classic yet comfortable—with views that remind you why people have come here for generations. What makes Monte Rosa special isn’t just its legacy (it was the starting point of the first ascent of the Matterhorn), but the way it balances tradition with modern hospitality. The breakfast spread is generous, the location is perfect (right in the village center, yet peaceful), and the sister property access—especially to Mont Cervin’s spa—is a real bonus. If you’re looking for understated luxury and a strong sense of place, Monte Rosa delivers.
Stayed 2 nights in Jul 2025

10/10 Excellent

William, Cedar City

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely perfect in every sense! The staff at the hotel go above and beyond to make you stay an exceptional experience! Breakfast was amazing! I will tip my hat to the staff for finding an alternative means to getting us to the train station with three large suitcases and carrying on bags,as the main road where the electric shuttles ran were closed due to the scheduled marathon event.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jason

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast, comfortable beds, kind people.
Stayed 1 night in Jul 2025

10/10 Excellent

Walter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spectacular

A wonderful hotel with a wonderful staff. I have been fortunate enough to stay at some of the best known and fanciest hotels in Europe and the service at the Monte Rosa was on the level of hotel costing 10x as much per night.
Stayed 2 nights in Jun 2025

10/10 Excellent

Thomas Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, staff great
Stayed 7 nights in Apr 2025

4/10 Poor

Anna

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The moutain view is actually a view over other buildings and rubbish bins so a waste of money. The spa they advertise is actually at their sister hotel to which you have to walk to - not ideal. The breakfast is very basic. Rooms are spacious and comfortable and most of the staff (with some exeptions unfortunately) is nice. Ski lifts are actually about 10 min walk away. Overall not impressed and would not stay here again.
Stayed 4 nights in Apr 2025

10/10 Excellent

Maryana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the boutique hotel located on the square. Super convenient and accessible.
Stayed 2 nights in Apr 2025

10/10 Excellent

miguel, miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay!
Stayed 6 nights in Mar 2025

10/10 Excellent

Adriana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic, quaint, cozy and comfortable. Home away from home ambiance.
Stayed 7 nights in Feb 2025

6/10 Okay

Cristina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, extremely friendly staff. Rooms a bit dark and drab, and could use a renovation. Heating can’t be controlled individually from each room and the hotel tends to be very warm . We tried opening windows at night but the area around hotel is quite noisy so this doesn’t work. Also the hotels ski locker room is way too small, crowded and uncomfortable. This needs work. Breakfast is included and was plentiful and great quality ingredients. Staff go out of their way to make you happy and meet your every need.
Stayed 7 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful and charming hotel. Great location to everything.
Stayed 3 nights in Feb 2025

10/10 Excellent

Aaron

Stayed 2 nights in Feb 2025

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Claudia

Stayed 2 nights in Jan 2025

10/10 Excellent

Charles

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people working the front desk were excellent very helpful and very kind a little noisy at night right over the main street easy access to most of the town
Stayed 3 nights in Feb 2025

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean and good restaurant.
Stayed 3 nights in Jan 2025

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Adam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located, easy to get to everything, quiet, convenient
Stayed 3 nights in Jan 2025

10/10 Excellent

Ejerina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this hotel. Wish we are still there.

We love this hotel so so much! The staff are super nice and helpful. We had issues with our snowboard gears that we had to ship from the US and they were so responsive to all my emails and were very helpful. We are so grateful to them especially Iliana and Sarah. They truly provide the best service. Very friendly and accommodating. The hotel itself is old but I wouldn’t say outdated at all. It has character. We wouldn't have it any other way. We had the view of the Matterhorn from our balcony which was awesome! The location is within walking distance to everything. The breakfast, especially the salmon benedicts that we ate for 4 days straight, were so good. We loved the friendly staff and service during breakfast as well. We loved the access to the pool and spa of the sister hotel as well. So highly recommend this hotel and will go back.
Stayed 4 nights in Dec 2024

10/10 Excellent

Xie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Karl, Port moody

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We actualy were move over to Mont Cervin Palace (Sister property). Wonderful experience. Staff exceptional in every way. Helpfull and friendly. Property: wonderful. Great breakfast and breakfast staff. Pool was very nice. We were primarily hiking in the area so it was nice to have a pool available at the end of a long day in the mountains. Location: centre of the town. Everything is walkable. Loads of pubs and restaurants within a couple of minutes. I recommend and would stay here again.
Stayed 4 nights in Sep 2024

4/10 Poor

James

Disliked: Staff & service
We reserved a room in March of 2024 for September. One week before our arrival we got an email saying our reservation was cancelled. No explanation. We were told we could reserve a room at one of their sister hotels. After three separate calls through Expedia, who called the hotel we chose, we were told we would receive email confirmation of the new room. We never received email confirmation. We arrived at the hotel with our supposed new room only to find we didn’t have a reservation. Thankfully, their sister hotel had a room available and figured things out for us. They were extremely accommodating and we thoroughly enjoyed our stay there. It’s hard to rate Monte Rosa accurately as we our only interaction was a cancelled reservation. As it turns out, their entire hotel was closed, but again, we have not explanation as to why. We would definitely go back their five star palace sister hotel again though.
Stayed 1 night in Sep 2024

10/10 Excellent

Bret, Highlands Ranch

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with amazing staff and service! Will be back !
Stayed 1 night in Aug 2024