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Schweizerhof Zermatt

4.5 star property

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Photo gallery for Schweizerhof Zermatt

Restaurant
Indoor pool, pool loungers
Design Single Room | View from room
Interior entrance
Balcony view

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Gym
  • 24/7 front desk

Explore the area

Map
Bahnhofstrasse 5, Zermatt, VS, 3920
  • Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Zermatt-Furi Gondola
    ‪13 min walk‬
  • Sunnegga Ski Resort
  • Sion (SIR)
    ‪90 min drive‬

Room options

View all photos for Junior Suite, Mountain View

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, Mountain View

10.0 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Design Double Room, Partial Matterhorn View

1 bedroom, premium bedding, minibar, in-room safe

Design Double Room, Partial Matterhorn View

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Design Single Room

Design Single Room | 1 bedroom, premium bedding, minibar, in-room safe

Design Single Room

10.0 out of 10
Exceptional
(2 reviews)
  • 17 sq m
  • Mountain view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Signature Suite

Signature Suite | 1 bedroom, premium bedding, minibar, in-room safe

Signature Suite

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Design Double Room

1 bedroom, premium bedding, minibar, in-room safe

Design Double Room

9.8 out of 10
Exceptional
(14 reviews)
  • 28 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Junior Suite

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite

  • 36 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Family Suite

Family Suite | 1 bedroom, premium bedding, minibar, in-room safe

Family Suite

  • 14 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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4.8 out of 5, Exceptional, (585)
The price is CHF 376
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includes taxes & fees
17 Jul - 18 Jul
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About this property

Schweizerhof Zermatt

Luxury hotel with full-service spa and free breakfast
Along with a full-service spa, this hotel has an indoor pool and a restaurant. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site.
Schweizerhof Zermatt offers 95 accommodations with iPads and minibars. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include espresso makers and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include hot stone massages, sports massages, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Schweizerhof Zermatt. During your stay, you're just a quick walk from Zermatt-Matterhorn Ski Paradise. Free breakfast, free WiFi in public areas and a full-service spa are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool
  • Indulge with manicures and pedicures, body treatments or aromatherapy at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Zermatt-Matterhorn Ski Paradise and Zermatt Visitor Center
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Schweizerhof Zermatt offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A fitness centre, spa services, and a library are also featured at the luxury Schweizerhof Zermatt.

Smoking is allowed in designated areas at this 4.5-star Zermatt hotel.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:30 AM.
Schweizerhof Zermatt has a restaurant on site.
Late-night fare is available from room service (during limited hours).

Languages

English, French, German, Greek, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Sauna
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • Lift (79 centimetre wide door)

More

  • 5 floors
  • Banquet hall
  • Built in 1982
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • IPad

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Late-night room service
  • Minibar

More

  • Connecting rooms available
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 2 November to 12 December:
  • Bar/Lounge
  • Dining venue
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities
  • Sauna
  • Spa
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: CHF 30 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

Schweizerhof
Schweizerhof Hotel Zermatt
Schweizerhof Zermatt
Schweizerhof Zermatt Hotel
Schweizerhof Hotel
Schweizerhof Zermatt Hotel
Schweizerhof Zermatt Zermatt
Schweizerhof Zermatt Hotel Zermatt

Schweizerhof Zermatt Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 151 out of 202 reviews
Rating 8 - Good. 42 out of 202 reviews
Rating 6 - Okay. 6 out of 202 reviews
Rating 4 - Poor. 3 out of 202 reviews
Rating 2 - Terrible. 0 out of 202 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect ski weekend

We had an amazing experience at the Schweizerhof Hotel. From the fantastic service to the delicious food and cocktails, and from the beautifully appointed rooms to the convenient amenities (such as ski rentals and spa), the hotel was truly the perfect home base for a long ski weekend in Zermatt. We will definitely be back—and next time for longer! Thank you for a fantastic stay!
Stayed 3 nights in Mar 2025

10/10 Excellent

Bruce A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and amenties

Great hotel with excellent amenities. Close to station and Gornergrat rail up to ski area. Good restaurant and food, beautifully appointed. Highly recommended.
Stayed 4 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

John

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
5 star and fantastic service .. always happy to find space at restaurant/bar and good buzz in evening - no need to go anywhere else
Stayed 4 nights in Feb 2025

10/10 Excellent

IRENE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel!

Lovely hotel! Good customer service! Enjoyed all the amenities
Stayed 3 nights in Jan 2025

10/10 Excellent

Alesha, Kingston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was fantastic - loved the interior design, service, choice of restaurants and amazing location with easy access to the train and Zermatt’s shopping and dining. Highly recommend!!
Stayed 3 nights in Jan 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place!
Stayed 3 nights in Dec 2024

10/10 Excellent

Audra

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

wonderful hotel

Stayed for two nights and needed to switch rooms after the first night because we stayed in an attic type room with low ceilings which was not for someone tall like myself. But they were very accommodating and helpful in moving our luggage to the new room when we were out visiting the Matterhorn. When booking the room, you are listed with them at a certain price, I needed to pay an upgrade fee to get a room on the higher floor with a view of the Matterhorn but it was worth it.
Stayed 2 nights in Oct 2024

8/10 Good

Samuel

Stayed 3 nights in Oct 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with a balcony and a view. Very quiet at night. The service was excellent and the receptionist/ concierge Pedro was very helpful.
Stayed 1 night in Oct 2024

10/10 Excellent

jamie

Liked: Amenities
Hotel was amazing . Close to train. Great views. Staff helped with directions and map of everything we wanted to see. Gave us a discount off the sushi restaurant. Would definitely recommend and would love to visit again
Stayed 1 night in Sep 2024

10/10 Excellent

Edwin R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the hotel was perfect. We had a junior suite, which was ideal for our family of four. The staff was truly outstanding—especially the reception staff, who were incredibly friendly. Above all, the breakfast service staff were exceptional. They were polite, humble, gracious, and generous, with no attitude at all. Very hospitable! I would definitely stay here again. The hotel has been newly renovated and has a lot of character. The rooms are beautifully decorated, which left us quite amazed. Our kids loved the books, as the hotel is full of them. Even our room had several books. Just a suggestion: all the books were in French. It would be nice to have some books in English, as my children were overjoyed when they saw the books, but were disappointed when they realized all of them were in French. Not a criticism, just a suggestion
Stayed 2 nights in Aug 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Country luxury lodge in the midst of everything!

This is a spectacular hotel with absolutely the best service. Amazing attention to detail. Even though on the main thoroughfare, stepping thru the doors you feel like you have entered one of the finest lodges or a lovely country estate. Warning: If you open your windows you will be assailed by lots of outdoor noise.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jinan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jul 2024

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely modern and clean hotel close to the centre of Zermatt. The view from my balcony was amazing. Staff were genuine and made you feel welcome. Spa facilities were wonderful. Unfortunately as there is no aircon, the room warmed up quickly and was stuffy at night. Having the window open solved the stuffiness, but the main street below is very noisy, so not particularly conducive to a good night's sleep. 😢
Stayed 2 nights in Jul 2024

10/10 Excellent

Jinan, Rochester hills

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, best service, ver comfortable and clean rooms. Great breakfast.
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

Great hotel and staff, but scary experience

The staff were friendly. The room felt very hot. The one thing that spoiled everything was Around 11 PM somebody just opened the door and walked into the room.i called the front desk to let them know, after that we hardly had any sleep. In the morning i was told that it was a staff member who was trying to drop off the pillow for a guest and happened to walk into the wrong room.even it that was the case, shouldnt they be knocking on the door and not walk into a guest room.for me that story didn’t add up.
Stayed 1 night in Jul 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in an amazing location! Staff was incredibly friendly and helpful. Highly recommend!!
Stayed 1 night in Jul 2024

10/10 Excellent

Uzma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice spot

This trendy-feeling spot had a warm and cozy and contemporary vibe. Breakfast was satisfactory.
Stayed 1 night in Jun 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel itself was just beautiful both outside and inside. It was very clean and had a really warm decor. We sat in the courtyard bar and enjoyed trying different foods from all the various hotel restaurants. The servers were all very nice and informative.
Stayed 1 night in Jun 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfection

Perfect in every way
Stayed 1 night in Jun 2024