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The Omnia

5.0 star property

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Photo gallery for The Omnia

Body treatments, aromatherapy, hot stone massages, deep-tissue massages
Creator video
Terrace/patio
Exterior
Standard Double Room, 1 King Bed, Valley View | Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Auf dem Fels, Zermatt, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt Visitor Center
    ‪3 min walk‬
  • Place, Matterhorn Museum
    ‪3 min walk‬
  • Airport, Sion (SIR)
    ‪101 min drive‬

Room options

View all photos for Basic Single Room, 1 Queen Bed (Queen Double Room)

Basic Single Room, 1 Queen Bed (Queen Double Room) | Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Basic Single Room, 1 Queen Bed (Queen Double Room)

9.8 out of 10
Exceptional
(6 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Design Double Room, 1 King Bed

Design Double Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Design Double Room, 1 King Bed

10.0 out of 10
Exceptional
(5 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Deluxe Double Room, 1 King Bed

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite (Ecksuite)

Suite (Ecksuite) | Living area | Flat-screen TV, DVD player

Suite (Ecksuite)

10.0 out of 10
Exceptional
(1 review)
  • 68 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Panoramic Suite, Mountainside (Matterhorn Suite)

Panoramic Suite, Mountainside (Matterhorn Suite) | View from room

Panoramic Suite, Mountainside (Matterhorn Suite)

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Panoramic Suite, Mountain View, Tower (Tower Suite)

Panoramic Suite, Mountain View, Tower (Tower Suite) | Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Panoramic Suite, Mountain View, Tower (Tower Suite)

  • Mountain view
  • 90 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite (Village Suite)

Suite (Village Suite) | Living area | Flat-screen TV, DVD player

Suite (Village Suite)

  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Standard Double Room, 1 King Bed, Valley View

Standard Double Room, 1 King Bed, Valley View | Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Standard Double Room, 1 King Bed, Valley View

10.0 out of 10
Exceptional
(6 reviews)
  • Valley view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

The Omnia

Along with a full-service spa, this smoke-free hotel has an indoor pool and an outdoor pool. Free full breakfast and free WiFi in public areas are also provided. Additionally, a health club, a bar/lounge and a sauna are on-site.
The Omnia offers 30 accommodations with DVD players and minibars. Flat-screen televisions are featured in guestrooms. Bathrooms include bathrobes, slippers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An indoor pool, an outdoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Our customers tell us that they can't get enough of the helpful staff at The Omnia. During your stay, you're just a quick walk from Zermatt Visitor Center. Free breakfast, free WiFi in public areas and a full-service spa are available.
  • Free full breakfast served daily
  • Free WiFi
  • Enjoy a meal at the fine-dining restaurant or drinks at the lobby lounge
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Treat yourself to hot stone massages, body treatments or reflexology at the spa
  • Services include supervised childcare, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • 0.1 mi (0.1 km) from Zermatt-Matterhorn Ski Paradise and 1.4 mi (2.2 km) from Sunnegga Ski Resort
  • Airport shuttle service available for a fee
The Omnia offers its guests a full-service spa, an indoor pool, and an outdoor pool. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A health club, a hot tub, and a sauna are also featured at the luxury The Omnia.

This 5-star Zermatt hotel is smoke free.

Guests are served a free full breakfast daily from 7:00 AM to 11:00 AM.
The OMNIA – This fine-dining restaurant only serves dinner. Reservations are required.
THE OMNIA Lobby/Terrasse – This lobby lounge specialises in international cuisine. Guests can enjoy al fresco dining (weather permitting). Open daily.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge

Restaurants on site

  • The OMNIA
  • THE OMNIA Lobby/Terrasse

Things to do

  • Full-service spa
  • Golf
  • Health club
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Sauna
  • Ski passes
  • Ski storage
  • Snow sports gear
  • Steam room

Family friendly

  • Art supplies
  • Baby bath
  • Baby monitor
  • Children's books
  • Children's dinnerware
  • Children's games
  • DVD player
  • High chair
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2006
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV

Food and drink

  • Minibar
  • Room service

More

  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 12 April to 4 June:
  • Bar/Lounge
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities
  • Sauna
  • Spa
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Omnia

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 250.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: CHF 250.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

National rating

This hotel is rated 5 stars.

Property is also known as

Omnia Hotel Zermatt
Omnia Zermatt
The Omnia Hotel Zermatt
The Omnia Hotel
The Omnia Zermatt
The Omnia Hotel Zermatt

The Omnia Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 121 out of 128 reviews
Rating 8 - Good. 5 out of 128 reviews
Rating 6 - Okay. 1 out of 128 reviews
Rating 4 - Poor. 1 out of 128 reviews
Rating 2 - Terrible. 0 out of 128 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arguably the best property I've stayed at. The front desk is the best. Helped me get a reservation at Chez Vrony the day before. Super friendly staff, the rooms were great, and the location can't be beat
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Great staff
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were not luxe or special but the location was perfect along with the service.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Robinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience. Great staff and ambiance. Beautiful views and convenient location, close to town and trains.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Sanseeban

Liked: Cleanliness, staff & service, amenities
the best service ever!!! there‘s no five star hotel in the world with a better service!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. Excellent staff and wonderful location. We spent 3 nights and all was wonderful. Truly 5 stars. Breakfast has so many options and again, staff were all amazing.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel I stayed in Switzerland!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Bert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Must have on travel plans.

Swiss hospitality at its best.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was perfect! The staff is both friendly and very helpful. The breakfast was perfect every morning. Location is ideal!
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel with great views

Great location to explore town and a short walk to the gondolas for Matterhorn. You also get great views of the town. Staff was super friendly and helpful. Will definitely go back again.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Eric

Liked: Staff & service, property conditions & facilities
Truly 5 star hotel
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Eric

Liked: Staff & service, property conditions & facilities
The hospitality was unmatched along with impeccable views of the mountain and town.
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Ronen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, wonderful hotel with nice amenities and attentive staff. Convenient location. Would stay here again. Note the rooms don’t have air conditioning and it gets pretty warm in August, but you can request a fan.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Abdul Kareem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good. Highly recommended

Short trip but super comfort. Ideal location and great servicd
Stayed 1 night in Jul 2025
Verified

8/10 Good

silvio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a definite five star Hotel .
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was magical entering this hotel on a little electric trolley via stone cave! I felt like James Bond. The staff was incredible and so helpful - they even remembered my activities that I had mentioned and asked me how they were. Breakfast was delicious!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building, great staff, perfect location, and excellent spa! Nice attention to detail with a great turn down service, treats in the rooms and a wonderful breakfast.
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and overall experience was incredible.
Verified

10/10 Excellent

Ramunas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Excellent experience, world-class and super friendly staff, amazing room! Highly recommend to everyone!
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
This place is 1st class all the way. The service was above and beyond, extremely kind and welcoming. I would recommend this hotel with no hesitation, definitely the best place to stay in Zermatt. Plus great spa services and breakfast.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

High End Mountain Retreat

Very friendly staff. Breakfasts to die for. Incredible views from hotel.
Verified

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning hotel, most kind and attentive staff. It feels like a 6 star hotel. Best hotel we stayed in Switzerland, we loved our time in The Omnia. Definitely coming back with our family.
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give it 6 stars , I would. The team was outstanding, great location , just an incredible stay , will definitely come back
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Everything and everyone was amazing
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

THANOM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good staff is very help full
Stayed 2 nights in Oct 2022