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The Omnia

5.0 star property

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Photo gallery for The Omnia

Water view
Creator video
Panoramic Suite, Mountain View, Tower (Tower Suite) | View from room
Exterior
Panoramic Suite, Mountainside (Matterhorn Suite) | View from room

Reviews

10 out of 10
Exceptional

Popular amenities

  • Gym
  • Pool
  • Hot tub
  • Bar
  • Room service

Explore the area

View in a map
Auf dem Fels, Zermatt, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt - Furi
    ‪5 min walk‬
  • Place, Sunnegga Ski Resort
    ‪19 min walk‬
  • Airport, Sion (SIR)
    ‪87 min drive‬

Room options

View all photos for Basic Single Room, 1 Queen Bed (Queen Double Room)

Basic Single Room, 1 Queen Bed (Queen Double Room) | Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Basic Single Room, 1 Queen Bed (Queen Double Room)

9.8 out of 10
Exceptional
(6 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room, 1 King Bed

Comfort Double Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Comfort Double Room, 1 King Bed

10.0 out of 10
Exceptional
(5 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Deluxe Double Room, 1 King Bed

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Ecksuite)

Suite (Ecksuite) | Living area | Flat-screen TV, DVD player

Suite (Ecksuite)

10.0 out of 10
Exceptional
(1 review)
  • 68 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Suite, Mountainside (Matterhorn Suite)

Panoramic Suite, Mountainside (Matterhorn Suite) | View from room

Panoramic Suite, Mountainside (Matterhorn Suite)

10.0 out of 10
Exceptional
(2 reviews)
  • 70 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Panoramic Suite, Mountain View, Tower (Tower Suite)

Panoramic Suite, Mountain View, Tower (Tower Suite) | Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Panoramic Suite, Mountain View, Tower (Tower Suite)

  • 90 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Village Suite)

Suite (Village Suite) | Living area | Flat-screen TV, DVD player

Suite (Village Suite)

  • 70 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Design Double Room, 1 King Bed, Valley View

Design Double Room, 1 King Bed, Valley View | Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Design Double Room, 1 King Bed, Valley View

10.0 out of 10
Exceptional
(6 reviews)
  • 36 sq m
  • Valley view
  • Sleeps 3
  • 1 King Bed

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About this property

The Omnia

Luxury hotel with full-service spa and free breakfast
Along with a full-service spa, this smoke-free hotel has an indoor pool and an outdoor pool. Free full breakfast and free WiFi in public areas are also provided. Additionally, a health club, a bar/lounge and a sauna are on-site.
The Omnia offers 30 accommodations with DVD players and minibars. Flat-screen televisions are featured in guestrooms. Bathrooms include bathrobes, slippers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An indoor pool, an outdoor pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Our customers tell us that they can't get enough of the helpful staff at The Omnia. During your stay, you're just a quick walk from Zermatt-Matterhorn Ski Paradise. Free breakfast, free WiFi in public areas and a full-service spa are available.
  • Free full breakfast served daily
  • Free WiFi
  • Enjoy a meal at the fine-dining restaurant or drinks at the lobby lounge
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Treat yourself to deep-tissue massages, reflexology or body treatments at the spa
  • Services include supervised childcare, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • 0.1 mi (0.1 km) from Zermatt-Matterhorn Ski Paradise and 1.4 mi (2.2 km) from Sunnegga Ski Resort
  • Airport shuttle service available for a fee
The Omnia offers its guests a full-service spa, an indoor pool, and an outdoor pool. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A health club, a hot tub, and a sauna are also featured at the luxury The Omnia.

This 5-star Zermatt hotel is smoke free.

Guests are served a free full breakfast daily from 7:00 AM to 11:00 AM.
The OMNIA – This fine-dining restaurant only serves dinner. Reservations are required.
THE OMNIA Lobby/Terrasse – This lobby lounge specialises in international cuisine. Guests can enjoy al fresco dining (weather permitting). Open daily.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge

Restaurants on site

  • The OMNIA
  • THE OMNIA Lobby/Terrasse

Things to do

  • Full-service spa
  • Golf
  • Health club
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Sauna
  • Ski passes
  • Ski storage
  • Snow sports gear
  • Steam room

Family friendly

  • Art supplies
  • Baby bath
  • Baby monitor
  • Children's books
  • Children's dinnerware
  • Children's games
  • DVD player
  • High chair
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2006
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV

Food and drink

  • Minibar
  • Room service

More

  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 12 April to 4 June:
  • Bar/Lounge
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities
  • Sauna
  • Spa
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Omnia

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 250.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: CHF 250.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

National rating

This hotel is rated 5 stars.

Property is also known as

Omnia Hotel Zermatt
Omnia Zermatt
The Omnia Hotel Zermatt
The Omnia Hotel
The Omnia Zermatt
The Omnia Hotel Zermatt

The Omnia Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 114 out of 121 reviews
Rating 8 - Good. 5 out of 121 reviews
Rating 6 - Okay. 1 out of 121 reviews
Rating 4 - Poor. 1 out of 121 reviews
Rating 2 - Terrible. 0 out of 121 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

4/10 Poor

KHALID

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
This was one of the worst hotels during my entire vacation in Switzerland. I have no idea how google put it as one of the luxurious hotel in Zermatt, this being at the worst location. It was NOT worth $900/night hotel and I feel very bad and sorry to have stayed. I skipped the 2nd night without even being compensated
Stayed 2 nights in Sep 2025

10/10 Excellent

nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were not luxe or special but the location was perfect along with the service.
Stayed 2 nights in Sep 2025

10/10 Excellent

kanako

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed in many luxury hotels in the world including Four Seasons and Mandarin Oriental. However, this hotel the Omnia was the BEST stay ever. Attention to detail in beautiful design (architecture, furnishings, even the soap dish which looks like TBM- Tunnel Boring Machine- and attentive service were totally exceptional. Now I am staying at Park Hyatt Zürich and it looks so ugly compared to the Omnia. They don’t have any fundamental philosophy about creating a space. At the Omnia, I made a last minute appointment for the spa, and they made it happen. Phillip noticed I was near the lobby and he ran to tell me the appointment was actually created. Pool and spa area were gorgeous and relaxing. The library with the fireplace was a nice touch. Their collections of art books was better than New York public library. I learned how the design affects humans while staying at the Omnia. Life and living can be a theee dimensional (or four) art. Thank you so much for giving me the opportunity to stay there! Best of luck to the designers, architectures, management team and all the employees.
Stayed 3 nights in Aug 2025

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel with great views

Great location to explore town and a short walk to the gondolas for Matterhorn. You also get great views of the town. Staff was super friendly and helpful. Will definitely go back again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ronen, Alameda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, wonderful hotel with nice amenities and attentive staff. Convenient location. Would stay here again. Note the rooms don’t have air conditioning and it gets pretty warm in August, but you can request a fan.
Stayed 3 nights in Aug 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was perfect! The staff is both friendly and very helpful. The breakfast was perfect every morning. Location is ideal!
Stayed 2 nights in Jul 2025

10/10 Excellent

Abdul Kareem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good. Highly recommended

Short trip but super comfort. Ideal location and great servicd
Stayed 1 night in Jul 2025

10/10 Excellent

Amit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent . Will come back soon

Wonderfull staff ..from pick up at train station to welcome at hotel and then stay and final good bye .. they really make you feel like king .. you feel like you are on vacation and small to small request has been fulfilled .. they all are super nice .. will come gain .. view is great and food is excellent
Stayed 3 nights in Jun 2025

10/10 Excellent

William, Brunswick

Stayed 2 nights in Jun 2025

10/10 Excellent

Eric

Liked: Staff & service, property conditions & facilities
Truly 5 star hotel
Stayed 2 nights in Jun 2025

10/10 Excellent

René

Liked: Cleanliness, staff & service, property conditions & facilities
Alles war sehr sauber
Stayed 6 nights in Mar 2025

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel I stayed in Switzerland!
Stayed 1 night in Mar 2025

10/10 Excellent

Ismael, Miami

Stayed 2 nights in Feb 2025

10/10 Excellent

Herbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Best

We had the most amazing stay at the Omnia this weekend. The staff were extremely friendly and looked after our every need. Cant fault a thing! They were extremely thoughtful to make an anniversary weekend unforgettable. The Omnia has made us customers for life this weekend, and we will be back many times in the future.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible service in an unparalleled setting!

Stayed 2 nights in Jan 2025

8/10 Good

silvio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a definite five star Hotel .
Stayed 2 nights in Jan 2025

10/10 Excellent

Chuanchuan

Stayed 2 nights in Dec 2024

10/10 Excellent

Zeke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We're customers for life. Highly recommend!

Everything was exemplary. Pre-trip communication and response time was incredible. The staff went above and beyond to help with every detail of our stay. The manager made it a point to introduce himself when we arrived. The room was 10/10, and the location is as good as it gets in Zermatt. Views of the town and the Matterhorn were breathtaking. I have been to Zermatt multiple times, and going forward, we will definitely be staying at The Omnia. It's everything you could ever ask for in a 5-Star, boutique hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This place is 1st class all the way. The service was above and beyond, extremely kind and welcoming. I would recommend this hotel with no hesitation, definitely the best place to stay in Zermatt. Plus great spa services and breakfast.
Stayed 2 nights in Sep 2024

10/10 Excellent

Robin, mcqueeney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived, till the we left firvour final ride to the station/transport, I felt like I was visiting my long lost Royal Family. Every interaction with our hosts and Omnia friends was magical and never did we ever hear the word NO for any request or need. Each and everyone of the team went over and above the normal efforts to assist. Each conversation or request ended with “is there anything else you need or that I can do for you?…) Nancy and I cant thank Christian, Anna and the entire team enough…. for all the warm hospitality and caring shown each and every day to us We hope to see you in February 2026 after the Milan Olympics!!!! Bravo!! Amazing work!
Stayed 4 nights in Aug 2024

10/10 Excellent

Karla

Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Jason

Stayed 2 nights in Aug 2024

10/10 Excellent

Andrew, North Bergen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give it 6 stars , I would. The team was outstanding, great location , just an incredible stay , will definitely come back
Stayed 3 nights in Jul 2024