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Hotel Old Town

3.0 star property

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Photo gallery for Hotel Old Town

Lunch and dinner served, international cuisine
Double Room | Premium bedding, down duvets, minibar, desk
View from room
Property entrance
Lunch and dinner served, international cuisine

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Housekeeping

Explore the area

View in a map
Niederdorferstrasse 19, Zürich, 8001
  • Place, Lindenhof
    ‪3 min walk‬
  • Place, Zurich Town Hall
    ‪3 min walk‬
  • Place, Bahnhofstrasse
    ‪5 min walk‬
  • Airport, Zürich (ZRH)
    ‪11 min drive‬

Room options

View all photos for Deluxe Double Room

Premium bedding, down duvets, minibar, desk

Deluxe Double Room

8.6 out of 10
Excellent
(28 reviews)
  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Premium bedding, down duvets, minibar, desk

Double Room

8.4 out of 10
Very good
(28 reviews)
  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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Property amenity
Hotel Hirschen
  • Pet-friendly
  • Free Wi-Fi
  • Breakfast available
  • Housekeeping
4.1 out of 5, Very good, 652 reviews
The price is CHF 152
includes taxes & fees
8 Feb - 9 Feb
Hotel Hirschen

About this property

Hotel Old Town

Hotel with a restaurant, steps from Central Library Zurich
This smoke-free hotel features a restaurant, a bar/lounge and a front desk safe. WiFi in public areas is free. Other amenities include multilingual staff assistance.
Hotel Old Town offers 12 air-conditioned accommodations with minibars and complimentary slippers. Beds feature down duvets and premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Hotel Old Town. During your stay, you're just a quick walk from Bahnhofstrasse. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi
  • Enjoy a bite to eat at Steakhouse Old Town, a steakhouse that serves international cuisine
  • Amenities include a front desk safe, multilingual staff and a lift
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Central Library Zurich and Swiss Craft Center
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Hotel Old Town also features multilingual staff, a front desk safe, and a lift.

This 3-star Zürich hotel is smoke free.

Steakhouse Old Town – This steakhouse specialises in international cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Steakhouse Old Town

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • Lift

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
The front desk at this property is open daily from 7 AM - 11 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Old Town Hotel Zürich
Hotel Old Town Hotel
Hotel Old Town Zürich
Hotel Old Town Hotel Zürich
Hotel Old Town Zürich
Hotel Old Town Hotel

Hotel Old Town Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 166 out of 512 reviews
Rating 8 - Good. 219 out of 512 reviews
Rating 6 - Okay. 84 out of 512 reviews
Rating 4 - Poor. 24 out of 512 reviews
Rating 2 - Terrible. 19 out of 512 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Alejandro

Business traveller
Liked: Cleanliness, staff & service, amenities
Nice staff, spartan room, in the heart of old town.
Stayed 2 nights in Oct 2025

10/10 Excellent

Danielza, Fleetwood

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Location Location Location
Stayed 1 night in Nov 2025

10/10 Excellent

James, Norfolk

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good breakfast, great location.
Stayed 3 nights in Oct 2025

4/10 Poor

Scott

Stayed 1 night in Oct 2025

8/10 Good

Danielza, Fleetwood

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Pros Great location Clean place Gentle stuff Cons No lactose free milk Late time breakfast 7:30 begging
Stayed 4 nights in Oct 2025

10/10 Excellent

Sze

Liked: Cleanliness, amenities, property conditions & facilities
Friend staff. It was quick and smooth. Room was clean and love the location!!
Stayed 1 night in Oct 2025

8/10 Good

Zarina

Liked: Cleanliness, room comfort
Great lication. Clean comfortable room and bathroom
Stayed 1 night in Oct 2025

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the breakfast good. Staff were helpful. The main shortcoming was that the hotel played canned music at breakfast - I prefer quiet. They also did this in the evening (when it is a steakhouse), although we could have gone elsewhere to eat then. Also there is a public clock somewhere near which chimes the quarter hour and is not switched off at night. (Not the hotel's fault nor the fact of our not knowing that Swiss electric sockets are different from other European ones.)
Stayed 1 night in Oct 2025

2/10 Terrible

howard

The issue is that it this was NOT a hotel . It is a few decent rooms above a steakhouse. There was no reception or lobby or night staff. Ideally i would like a refund, as this was advertised as a hotel but was just rooms above a restaurant.
Stayed 1 night in Oct 2025

10/10 Excellent

Jonathan S

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unusual in that you check-in with restaurant staff. Had to duck to enter the shower. Otherwise no complaints. Staff kindly loaned me a plug adapter (Switzerland is different from Germany which I didn't realize).
Stayed 4 nights in Oct 2025

8/10 Good

Hee, Commack

Liked: Cleanliness, staff & service
Close
Stayed 1 night in Oct 2025

8/10 Good

Manuel, Ventura

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The room was small but roomy enough for one person. I could not find a way to regulate the air temperature from the mini-split so I had to open the windows to get some cooler air. Breakfast was quite nice with excellent coffee and eggs, bread, and yoghurt.
Stayed 1 night in Oct 2025

10/10 Excellent

Cirilo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely little hotel, very clean and comfortable, air conditioned and great location.
Stayed 1 night in Sep 2025

10/10 Excellent

Liz

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly, the room was clean and comfortable, and the location was perfect. I would definitely stay here again.
Stayed 2 nights in Oct 2025

6/10 Okay

John, Bowling Green

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Rooms need maintenance, repairs.
Stayed 2 nights in Oct 2025

6/10 Okay

Heather

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Great location. You had to enter the restaurant to check in and to enter after that, we had to go through a back alley. Breakfast was included, it was fine. Beds were not comfortable. But location made it worth it.
Stayed 1 night in Sep 2025

10/10 Excellent

Jesin

Stayed 1 night in Sep 2025

6/10 Okay

Sara

Travelled with family
Liked: Staff & service
Good location in Old Town. Had paid for B&B- told at check in that breakfast finished at 10.30am arrived down at 10am and was told breakfast ended at 10am. Food was still laid out but we were not allowed to eat.
Stayed 2 nights in Sep 2025

10/10 Excellent

Marlon, Atlanta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Sep 2025

10/10 Excellent

Fayse

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Close to all you could need Easy access, bus and train close
Stayed 1 night in Sep 2025

8/10 Good

Ernesto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in old town. Great staff.
Stayed 3 nights in Sep 2025

8/10 Good

Steve

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good base to explore the city; good breakfast
Stayed 1 night in Sep 2025

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Affordable and clean

It was a bit of a walk from the train station, but not too bad as long as it's not raining. Room was clean and decent. The breakfast was continental. Buy an electrical adapter as soon as possible. What we brought from the U.S. was not compatible. Buy your Swiss travel pass at the train station upon arrival or online.
Stayed 1 night in Sep 2025

10/10 Excellent

Maxwell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Pavel

Business traveller
Liked: Cleanliness

Zurich

Absolutely great location. No doubt. Walkable distance anywhere, city transportation around the corner. Noisy street. Windows seal the sound outside very well, but then there is no fresh air. Breakfasts could be richer and they did not vary during the stay. Staff refused to service any drinks without ordering a steak.... Next time it will be different place.
Stayed 2 nights in Sep 2025