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Sure Hotel by Best Western Aberdeen

3.5 star property

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Photo gallery for Sure Hotel by Best Western Aberdeen

Reception
Exterior
Property amenity
Lobby
1 bedroom, in-room safe, desk, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services
  • Laundry room
  • Room service

Explore the area

View in a map
20 Summerhill Court, Aberdeen, Scotland, AB15 6TW
  • Place, Aberdeen Indoor Bowling Club
    ‪3 min walk‬
  • Place, Aberdeen & North-East Scotland Family History Society Centre
    ‪12 min walk‬
  • Place, Curl Aberdeen
    ‪16 min walk‬
  • Airport, Aberdeen (ABZ)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 Single Bed, Non Smoking

Coffee/tea maker

Standard Room, 1 Single Bed, Non Smoking

  • 28 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Single Beds, Non Smoking

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(14 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite, 1 Single Bed, Non Smoking, Kitchenette

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Single Bed, Non Smoking, Kitchenette

9.6 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Suite, 2 Single Beds, Non Smoking, Kitchenette

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 2 Single Beds, Non Smoking, Kitchenette

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 Double Bed, Non Smoking, Kitchenette

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Double Bed, Non Smoking, Kitchenette

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room, Multiple Beds, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Family Room, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 Double Bed, Accessible, Non Smoking

  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Sure Hotel by Best Western Aberdeen

A restaurant, dry cleaning and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, free newspapers and a front desk safe.
Sure Hotel by Best Western Aberdeen offers 45 accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with digital channels.

Bathrooms include baths or showers, designer toiletries and complimentary toiletries. This Aberdeen hotel provides complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

During your stay at Sure Hotel by Best Western Aberdeen, you're just a quick walk from Aberdeen Indoor Bowling Club. You'll find features such as free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Continental breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and meeting rooms
  • Steps from Aberdeen Indoor Bowling Club and 13 minutes on foot from Aberdeen & North-East Scotland Family History Society Centre
There's a restaurant on site. WiFi is free in public spaces. Sure Hotel by Best Western Aberdeen also features a vending machine, complimentary newspapers in the lobby, and laundry facilities.

This 3.5-star Aberdeen hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 8:00 AM to 10:00 AM.
The Conservatory – This restaurant only serves breakfast.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free offsite parking

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: GBP 10 per person
  • A restaurant

Restaurants on site

  • The Conservatory

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 10 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

Property is also known as

Best Western Summerhill Hotel Aberdeen
Best Western Summerhill Hotel
Best Western Summerhill Aberdeen
Best Western Summerhill

Sure Hotel by Best Western Aberdeen Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 174 out of 512 reviews
Rating 8 - Good. 215 out of 512 reviews
Rating 6 - Okay. 71 out of 512 reviews
Rating 4 - Poor. 29 out of 512 reviews
Rating 2 - Terrible. 23 out of 512 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

David

Liked: Staff & service, property conditions & facilities
Functional hotel for a good night's kip
Stayed 1 night in Jul 2023
Verified

8/10 Good

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was Clean and comfortable.
Stayed 1 night in May 2023
Verified

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed here before. Perfect for a night in aberdeen to attend a concert
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

William

Liked: Staff & service, property conditions & facilities, room comfort

Brilliant holday

Excellent service from when we arrived till ve left. Staff very helpful and friendly. Would recomend this hotel to all my friends and family. 10 out of 10.
Stayed 4 nights in Jul 2022
Verified

8/10 Good

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for Money

Very friendly service, well located with free parking. The corridors were unbearably hot but since there are few days like that in Scotland, I guess for most parts of the year it should be OK.
Stayed 4 nights in Jun 2023
Verified

6/10 Okay

Yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night on business trip. Nice room great shower. Bathroom had no shelving for toiletries. No bar or restaurant in evening so had to go out. Breakfast only continental. Friendly staff.
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for a new father

I needed the hotel for a few nights while my partner and new born child were in hospital. The hotel was all the comforts of home, including a kitchen meaning I could do a proper shop and store my food in the room fridge and cook in the microwave, meaning it was one less worry for myself when I had other worries.
Stayed 4 nights in Jun 2023
Verified

10/10 Excellent

Carole Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Above and beyond... Thank you
Stayed 1 night in Feb 2021
Verified

10/10 Excellent

R

Liked: Cleanliness, staff & service, property conditions & facilities
A comfortable stay. Room had a kitchenette which was useful as we could just take our own food. Bed was a little hard for my comfort and parking is open, public parking in an area of shops but was fine. Busy main road noise. But hotel was calm and comfortable in general. We only used the room and no other services.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

MARION

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved this hotel

Lovely hotel, very clean, staff were friendly and welcoming. The room was a really good size with the surprise of a kitchenette in there too which was very handy for us. Lovely little welcome pack which was replenished each day. Bed was comfortable and although the hotel is on a main road it was quiet and we slept so well. Breakfast was nice (continental) but we would have liked a cooked breakfast, on saying that though there was plenty to eat. Also we did not find out the bar was not open either but again we are not big drinkers but it would have been nice to have a night cap or 2 before bed. All in all we absolutely loved staying here and would have no hesitation in staying again
Stayed 4 nights in Jul 2023
Verified

8/10 Good

GEORGE

Liked: Cleanliness, staff & service, property conditions & facilities
Had to go down on hands & knees to plug in kettle,with socket under a table.
Stayed 1 night in Jul 2023
Verified

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t stay as they had no rooms left and you still charged me £40.01 for this.! I am not happy
Stayed 1 night in May 2022
Verified

6/10 Okay

Peter Nils

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

All-in-all a nice hotel.

All-in-all is was a good hotel, but it was to far from City-center for me. The hotel-bar was without any atmosphere and with much to load music. Service was brilliant, but breakfast was pour.
Stayed 1 night in May 2022
Verified

10/10 Excellent

PAUL V

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ve stayed here several times and it’s always great, lovely rooms, big beds etc. friendly staff.
Stayed 1 night in May 2022
Verified

10/10 Excellent

Chi Sang

Liked: Cleanliness
Nice staffs
Stayed 1 night in May 2022
Verified

8/10 Good

Cath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel for short stay

Rooms were great liked the hampers and water in fridge. Beds comfy and staff freindly. did feel discription of location a bit deceiving thought was closer to city centre due to wording so cost additional 4 taxi journeys.
Stayed 1 night in Apr 2022
Verified

8/10 Good

Colin

Liked: Cleanliness, staff & service, room comfort

Clean and friendly

Hotel needs a spruce up but very clean. Staff friendly.
Stayed 1 night in Apr 2022
Verified

6/10 Okay

Debra

Liked: Cleanliness, room comfort
No issue with room cleanliness or service .. only issue was one plug socket free for kettle light and charging personal electric equipment phone laptop watch hairdryer etc
Stayed 5 nights in Apr 2022
Verified

10/10 Excellent

PAUL V

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ve stayed here dozens of times and it’s always great, good location and great value.
Stayed 2 nights in Apr 2022
Verified

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a lovely stay here, only worrying thing was wasn’t sure where to park on arrival and had to call the hotel and ask if I was in the right area.
Stayed 3 nights in Mar 2022
Verified

6/10 Okay

Andrew

Parking left me worried

For the price this hotel itself was fine - clean, friendly reception staff and the buffet breakfast was passable. However I was really worried leaving my car here - the "shopping centre" car park which I assume most people will use had warninbg signs about leaving your vehicle and contents at own risk and equally the streets round about this felt run down and you either had to park behind some industrial units or in front of run down blocks of flats. I genuinely woke up a couple of times during the night and thought about the car - and it's not even that great a car!
Stayed 1 night in Mar 2022
Verified

6/10 Okay

Edward

Liked: Cleanliness, staff & service, room comfort
Hotel was clean and staff were really friendly. The outside of the hotel was very run down looking and parking facilities weren't great. Just used the hotel for somewhere to sleep.
Stayed 2 nights in Mar 2022
Verified

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel itself was lovely. Super comfy beds and spacious rooms. Staff were friendly and lovely. Great value for money. However the area wasn’t great, rather run down. Had to park in a shops car park behind the restaurant which didn’t seem the safest.
Stayed 2 nights in Mar 2022
Verified

4/10 Poor

Peter

Disliked: Staff & service, property conditions & facilities
Room not completely repaired, shelf missing in bathroom. Only one electrical plug socket, computer on, no light. No food options, no chef/cook. No bar facilities, no staff. Very disappointing
Stayed 2 nights in Mar 2022