I just wanted to take a moment to express my heartfelt gratitude for the incredible experience at your hotel. From the moment we booked our room to the beautiful wedding reception, everything exceeded our expectations.
Your staffâs professionalism, hospitality, and attention to detail made our special day truly unforgettable. The venue was perfect, the service was exceptional, and our guests were thoroughly impressed.
Thank you for helping create such wonderful memories. We will always cherish our time at Brookville Hotel and look forward to returning in the future!
The property facilities as displayed online is not exactly same.
What I paid for is not what I got. The royal suit facilities as paid for those not exist in the property. The breakfast served is nothing to right about. After full payment for my 3 nights reservation for 3 persons, I was still asked by the hotel manager to pay additional money for breakfast for two, this I did during our entire stay,
I contacted Expedia on this and Iâm yet to get feedback on my compensation for the additional money spent and the inconvenience.