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Hotel Acapulco

3.0 star property

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Photo gallery for Hotel Acapulco

Interior
Comfort Triple Room | Free WiFi, bed sheets
Exterior
Comfort Triple Room | Free WiFi, bed sheets
Interior

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
benito juarez #28, 28, Acapulco, GRO, 39300
  • Place, Tlacopanocha Beach
    ‪2 min walk‬
  • Place, Zocalo
    ‪3 min walk‬
  • Place, La Quebrada Cliffs
    ‪8 min walk‬
  • Airport, Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪64 min drive‬

Room options

View all photos for Comfort Triple Room

Free WiFi, bed sheets

Comfort Triple Room

7.8 out of 10
Good
(10 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Quadruple Room

Family Quadruple Room | Free WiFi, bed sheets

Family Quadruple Room

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Single Room

Free WiFi, bed sheets

Standard Single Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Hotel Acapulco

10 beach bars, concierge services and a 24-hour front desk are available at this hotel. WiFi in public areas is free. Additionally, express check-out and tour/ticket assistance are on-site. Change of towels is available on request
Hotel Acapulco offers 40 accommodations with air conditioning. 32-inch LED televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

During your stay at Hotel Acapulco, you're just a quick walk from Tlacopanocha Beach. Features include free WiFi in public areas, plus 10 beach bars and concierge services.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy drinks at the 10 beach bars
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Just a 1-minute drive from La Quebrada Cliffs and 10 minutes from Papagayo Beach
As a guest of Hotel Acapulco, you'll find tour/ticket assistance, concierge services, and express check-out. WiFi is free in public spaces. You can unwind with a drink at one of the 10 beach bars.

Smoking is allowed in designated areas at this 3-star Acapulco hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • 10 beach bars

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Acapulco

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Acapulco Hotel
Hotel Acapulco Acapulco
Hotel Acapulco Hotel Acapulco

Hotel Acapulco Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 75 out of 182 reviews
Rating 8 - Good. 46 out of 182 reviews
Rating 6 - Okay. 30 out of 182 reviews
Rating 4 - Poor. 15 out of 182 reviews
Rating 2 - Terrible. 16 out of 182 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Luis Daniel

Liked: Cleanliness, staff & service
Great hotel
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Simple room with AC,TV in a central location. Walkable to the Zocolo for a great price. Downsides are there is no view, the bathroom needed updating and it’s kinda in a shady back alley. No Pool.
Stayed 7 nights in Nov 2025
Verified

8/10 Good

Verified traveller

Disliked: Property conditions & facilities, room comfort

Good option

Not bad for the price - great location, quiet, cold air, some warm water, and mostly solid WiFi.
Stayed 5 nights in Feb 2024
Verified

8/10 Good

Roman B

Liked: Staff & service
Not too bad for the price.
Stayed 1 night in Jul 2024
Verified

4/10 Poor

Jesús

Liked: Cleanliness
Ta chida
Stayed 1 night in Jun 2025
Verified

8/10 Good

Zuriel

Disliked: Amenities
Nice
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
I like
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities
Genial
Stayed 2 nights in May 2023
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The room was small, but everything was super clean. There is air conditioning, but you can't control that youself. The front desk staff turn it on for you. It was as adverised, a good place to stay near the zocalo.
Stayed 2 nights in Dec 2024
Verified

4/10 Poor

Miguel O campo

Disliked: Cleanliness, amenities, property conditions & facilities
Hotel en el interior y exterior y mobiliario de habitaciones requiere mantenimiento parece hotel antiguo y falta modernización y mejorar ya que la presentación que se supone aparece en la plataforma es moderno lo cual es una mentira.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Angel

Liked: Cleanliness, staff & service
Todo bien, si es una buena opcion economica que cubre las necesidabes basicas de una estancia.
Stayed 4 nights in Feb 2026
Verified

6/10 Okay

Israel

Liked: Cleanliness
Habitación limpia pero al hotel en si le hace falta limpieza y mantenimiento
Stayed 4 nights in Jan 2026
Verified

8/10 Good

alma Rosa

La atención del personal es buena, por el precio y la ubicación está bien.
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

CELIA IVETT

Disliked: Cleanliness, staff & service, amenities
Todo horrible, sucio, no habia wifi, el agua fría, el personal me trató pésimo. NO LO RECOMIENDO
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Sara

Liked: Staff & service
Nos dieron la avitacion más fea
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Mario Alberto

Liked: Cleanliness, amenities, property conditions & facilities
La habitación muy limpia y la atención del personal muy buena
Stayed 2 nights in Jan 2026
Verified

2/10 Terrible

Oscar

CANCELE LA REDERVACION EL HOTEL DESDE AFUERA TIENE UN PESIMO ASPECTO, NADA QUE VER CON LAS FOTOS.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Luis Fernando

Liked: Cleanliness, amenities, property conditions & facilities
Económico y bueno Servicio execelente
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Viridiana

Liked: Cleanliness, staff & service
Aire acondicionado bien, accesos bien, habitación limpia
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

María Luisa

No pusieron cortina de baño y la cubierta del tanque estaba rota. Buena limpieza.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Ivonne

Liked: Cleanliness, amenities, property conditions & facilities
Excente estancia, de acuerdo al precio. El personal muy amable y el lugar limpio.
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

Cristian Adrian

Liked: Cleanliness, staff & service
Tanto el zócalo como la playa me quedaban a tan solo unos minutos caminando, la zona es tranquila y hay muchas tiendas cerca.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Joaquin

Liked: Cleanliness, amenities, property conditions & facilities
Muchísimas gracias la estancia fue placentera
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Araceli

Liked: Cleanliness, staff & service, amenities
Buena atencion Buena ubicacion
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien, económico, bien ubicado y muy amables
Stayed 1 night in Aug 2025