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Hotel Suite Jazmin

2.5 star property

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Photo gallery for Hotel Suite Jazmin

2 outdoor pools
Premium Room, 2 Bedrooms, Kitchen, Poolside | Living room | 32-inch flat-screen TV with cable channels, TV
Interior
Premier Room, 2 Bedrooms, Kitchen, Tower | 1 bedroom, in-room safe, laptop workspace, blackout curtains
Premier Room, 2 Bedrooms, Kitchen, Tower | 1 bedroom, in-room safe, laptop workspace, blackout curtains

Reviews

6.0 out of 10

Popular amenities

  • Parking available
  • Breakfast available
  • Bar
  • Pool
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Vicente Yanes Pinzón, 274 y 276, Fracc Magallanes, Acapulco, GRO, 39670
  • Diana the Huntress
    ‪2 min walk‬
  • Condesa Beach
    ‪3 min walk‬
  • Papagayo Beach
    ‪2 min drive‬
  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪17 min drive‬

Room options

View all photos for Junior Room

Junior Room | Living area | 32-inch flat-screen TV with cable channels, TV

Junior Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Studio

Superior Studio | 1 bedroom, in-room safe, laptop workspace, blackout curtains

Superior Studio

  • Sleeps 2
  • 1 Queen Bed

View all photos for Senior Room, 2 Bedrooms

Senior Room, 2 Bedrooms | 1 bedroom, in-room safe, laptop workspace, blackout curtains

Senior Room, 2 Bedrooms

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Premium Room, 2 Bedrooms, Kitchen, Poolside

Premium Room, 2 Bedrooms, Kitchen, Poolside | Private kitchen | Cookware/dishes/utensils

Premium Room, 2 Bedrooms, Kitchen, Poolside

  • Beach view
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed OR 1 Queen Sofa Bed

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | 1 bedroom, in-room safe, laptop workspace, blackout curtains

Superior Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Studio, 1 Queen Bed

Basic Studio, 1 Queen Bed | 1 bedroom, in-room safe, laptop workspace, blackout curtains

Basic Studio, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Room, 2 Bedrooms, Kitchen, Tower

Premier Room, 2 Bedrooms, Kitchen, Tower | Private kitchenette | Cookware/dishes/utensils

Premier Room, 2 Bedrooms, Kitchen, Tower

  • Partial sea view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

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3.8 out of 5, Good, (1003)
The price is CHF 43
for 1 room
includes taxes & fees
25 Jun - 26 Jun
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About this property

Hotel Suite Jazmin

Hotel with 2 outdoor swimming pools, near Papagayo Beach
Along with 2 outdoor pools, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, self parking and concierge services.
Hotel Suite Jazmin offers 50 air-conditioned accommodations with a safe and blackout curtains. This accommodation offers separate dining areas. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site.
During your stay at Hotel Suite Jazmin, you're just a quick walk from Diana Galleries Mall. Enjoy features like free WiFi in public areas, plus 2 outdoor pools and a restaurant.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the 2 outdoor pools
  • Services include a concierge and tour or ticket assistance
  • 5 minutes by car from La Quebrada Cliffs and 9 minutes from Papagayo Beach
Hotel Suite Jazmin offers its guests 2 outdoor swimming pools. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 60 meeting rooms available. Hotel Suite Jazmin also features tour/ticket assistance, concierge services, and a front desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Acapulco hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 12:30 PM.
Hotel Suite Jazmin has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MXN 100 per night)
  • Limited on-site parking
  • Onsite parking options include a carport

Food and drink

  • Daily buffet breakfast available 7:30 AM to 12:30 PM for a fee: MXN 170 for adults and MXN 115 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Private picnics

Things to do

  • 2 outdoor pools
  • 9-hole adjacent golf course
  • Golf caddies
  • Golf carts
  • Optional golf privileges

Family friendly

  • 2 outdoor pools
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 60 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Separate dining area

More

  • Air conditioning
  • Electrical adapters
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 170 for adults and from MXN 115 for children
  • Self-parking fee: MXN 100 per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM

Property is also known as

Hotel Suite Jazmin Hotel
Hotel Suite Jazmin Acapulco
Hotel Suite Jazmin Hotel Acapulco

Hotel Suite Jazmin Reviews

Reviews

6.0
Rating 10 - Excellent. 8 out of 38 reviews
Rating 8 - Good. 10 out of 38 reviews
Rating 6 - Okay. 5 out of 38 reviews
Rating 4 - Poor. 3 out of 38 reviews
Rating 2 - Terrible. 12 out of 38 reviews

6.2/10

Cleanliness

6.8/10

Staff & service

6.6/10

Amenities

5.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ricardo

Stayed 2 nights in Aug 2024

2/10 Terrible

Edward

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Jason

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No tv service. Hot water was not always available. Bed is a boxspring. Air conditioner remote was broke. Oven/stove didn't work. Swimming pool area is not what advertise. I advise to pay the extra money it costs to stay at Emporio hotel, nearby.
Stayed 7 nights in Feb 2024

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

stay here if you're fred flinstone. Horrible Hotel

decided to give this hotel another try. I should of stuck with my other disappointment of this hotel. 1st I had requested an earlier check in which the hotel approved upon arrival the night person at the desk charged me 500 pesos for checkin early. I was not given the room I had booked which was 2 beds and i was given a 1 bed. the beds are very old and uncomfortable like sleeping on a log bed. the pillows were thin as paper and im not exagerating. i requested extra pillows and was denied i was told they didnt have any. had no room service therefore no clean towels. i had made prepaid reservation and i was told the hotel could not charge my prepaid reservation with the virtual card that was provided. therefore i had to pay again with my personal card. and now im waiting to be refunded from my third party reservation. will not stay at this property ever again...
Stayed 2 nights in Aug 2023

2/10 Terrible

Karen

Stayed 2 nights in May 2022

2/10 Terrible

Kirkland

Stayed 1 night in Jun 2021

2/10 Terrible

Maria

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
this was my 3rd time staying here. and it had been ok the other 2 times. this time the air-condition didn't work, the shower had either hot water or scalding water. in all 3 rooms that I was in. every time I called they sent a housekeeper to check nothing was done. I had booked for 7 nights only stayed 3 nights. I couldn't sleep my last night i had to move the couch right underneath the A/C in order to get some cool air. my room was non refundable and the hotel didn't have the courtesy to refund 3 nights. will never stay here again.
Stayed 7 nights in Jun 2021

2/10 Terrible

Alan Fabian

Stayed 1 night in Oct 2024

6/10 Okay

Rubén

Stayed 3 nights in Aug 2024

8/10 Good

Ricardo Jurado

Stayed 2 nights in Aug 2024

2/10 Terrible

Juan Alberto

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No había internet, no había tv, el hotel olía mal y el cuarto se sentía sucio, incluso había cabellos en la cama. El personal muy amable
Stayed 2 nights in Jun 2024

4/10 Poor

MARCO ANTONIO

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
le falta mantenimiento
Stayed 3 nights in May 2024

8/10 Good

Lidia

Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Le falta mantenimiento, limpieza, no sirve el televisor y no sirve el wifi, la caja fuerte estaba rota, no sirve el ventilador, la atención de Mary fue excelente.
Stayed 1 night in May 2024

8/10 Good

Alberto

Travelled with family and small children
Liked: Cleanliness, amenities
Siempre me ha gustado hospedarme en ese hotel pero esta vez si dejo algobque desear, el aire acondicionado de uno de los cuartos tiraba mucha agua, el ventilador no se pudo prender y el refrigerador no enfriaba, soo9 el congelador enfriaba pero no congelaba, son algunos aspectos pero de alli en fuera me gustó mi estadia en el hotel Suites Jazmin Acapulco
Stayed 3 nights in May 2024

10/10 Excellent

Nicanor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy atento y hotel muy agradable y sin ruido, lo recomiendo ampliamente
Stayed 1 night in Mar 2024

10/10 Excellent

Ivan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Precios ligeramente elevados en la contratación de tiempo extra en la habitación, fuera de eso todo excelente
Stayed 1 night in Feb 2024

6/10 Okay

Alexis

Disliked: Cleanliness, staff & service

No ofrece lo que dice.

Deberían mostrarse disponibles hasta que esté todo al 100, ofrecen cocina, pero no hay gas, por ende agua caliente, nos mencionaron que al segundo día ya estaría ese servicio y preguntamos y despotamente dijeron “pues cuando lo arreglen”, tampoco hay servicio de TV, línea telefónica e internet. De igual forma cabe destacar que había cucarachas, pésimo y sin olvidar que te cobran el precio completo de la habitación.
Stayed 3 nights in Jan 2024

6/10 Okay

Alejandro

No tenían agua caliente, el elevador no servía y el estacionamiento no es gratis
Stayed 4 nights in Dec 2023

8/10 Good

Armando

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Falta mantenimiento pintura, regaderas para tener un mejor aspecto
Stayed 4 nights in Dec 2023

10/10 Excellent

Ignacio

Stayed 2 nights in Oct 2023

8/10 Good

Francisco Santos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiene buena ubicación y dos albercas
Stayed 2 nights in Jul 2023

2/10 Terrible

Antonio de Jesus

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
La atención fue pésima siempre, solo la señora de limpieza fue amable con nosotros. Los demás bien feo que nos trataron.
Stayed 2 nights in Feb 2023

4/10 Poor

Juan

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación es excelente.
Stayed 1 night in Feb 2023

10/10 Excellent

Alejandro

Business traveller
Liked: Cleanliness, staff & service, room comfort

Reseña

La habitacion pequeña, un baño grande, tv con cable al momento no servia por un conector deteriorado, pocas opciones para conectar dispositivos moviles, la toalla de baño deshilachada, en ubicación esta muy centrico y no alejado de la costera
Stayed 1 night in Dec 2022

8/10 Good

Jorge Dario

Liked: Cleanliness, staff & service, property conditions & facilities

Estancia relativamente satisfactoria.

Estuve en excelente ubicación en Suites Jazmín Acapulco, aunque el Aire Acondicionado ( equipo de ventana) estuvo muy ruidoso, El colchón de la cama debió ser más firme.
Stayed 1 night in Dec 2022