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Aparthotel

Neptuno Costadeje

3.0 star property

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Photo gallery for Neptuno Costadeje

Sun deck
Exterior detail
Superior Apartment, 1 Bedroom | Balcony view
Superior Apartment, 1 Bedroom | Living area | 32-inch flat-screen TV with satellite channels, TV
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Laundry room
  • Spa
  • Outdoor space

Explore the area

View in a map
Calle Cataluña nº3, Torviscas Centro, Adeje, Santa Cruz de Tenerife, 38670
  • Place, Gran Sur Shopping Center
    ‪5 min walk‬
  • Place, Aqualand Costa Adeje
    ‪12 min walk‬
  • Place, Fañabé Beach
    ‪15 min walk‬
  • Airport, Tenerife (TFS-Tenerife South)
    ‪13 min drive‬

Room options

View all photos for Superior Apartment, 1 Bedroom

Superior Apartment, 1 Bedroom | Living area | 32-inch flat-screen TV with satellite channels, TV

Superior Apartment, 1 Bedroom

  • Ocean view
  • 67 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Living area | 32-inch flat-screen TV with satellite channels, TV

Apartment, 2 Bedrooms

  • Ocean view
  • 66 sq m
  • Sleeps 4
  • 4 Single Beds

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About this property

Neptuno Costadeje

Along with 2 outdoor pools, this aparthotel has a full-service spa and a bar/lounge. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli and a coffee shop/cafe are on-site. Each apartment boasts a private pool and offers a kitchenette and a balcony. For a bit of entertainment, a flat-screen TV comes with satellite channels, and guests can also appreciate conveniences, such as a sofa bed and a fridge. Limited housekeeping is available.
Neptuno Costadeje offers 90 accommodations with private pools and espresso makers. Rooms open to balconies or patios. Accommodation at this 3-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils.

Bathrooms include a shower, bidets and hairdryers. 32-inch flat-screen televisions come with satellite channels. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on weekdays only and an iron/ironing board can be requested. Housekeeping is provided on a limited basis.

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include massages. The spa is open daily.
During your stay at Neptuno Costadeje, you're just a quick walk from Gran Sur Shopping Center. Enjoy features like free WiFi in public areas, plus 2 outdoor pools and a full-service spa. This comfortable aparthotel has 90 apartments. Each apartment offers a private pool and a kitchenette.
  • Each apartment offers a private pool, a kitchenette and a balcony or patio
  • Free Wi-Fi in some public areas
  • The coffee shop/cafe, poolside bar and bar/lounge offer choices for drinking and dining
  • Self-parking available for a fee
  • Take a swim in the 2 outdoor pools
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 2-minute drive from Fañabé Beach and a few minutes from Siam Park
Neptuno Costadeje offers its guests 2 outdoor swimming pools and a children's pool. Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A terrace, an arcade/games room, and tour/ticket assistance are also featured at Neptuno Costadeje. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Adeje aparthotel.

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • 2 outdoor pools
  • Full-service spa
  • Massage
  • Pool loungers
  • Pool umbrellas
  • Private pool

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Street parking available
  • Parking on site (EUR 40 per week)
  • Limited on-site self parking

Family friendly

  • Children's pool
  • Free cot

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Hob
  • Microwave
  • Refrigerator

Dining

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Bedrooms

  • Bedsheets provided
  • Sofa bed

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels
  • TV in common areas

Outdoor areas

  • Balcony/patio
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Housekeeping on weekdays only
  • Iron/ironing board on request
  • Local maps
  • Luggage storage
  • Phone
  • Safe (surcharge)
  • Safe at front desk
  • Tour and ticket assistance

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fishing nearby
  • Scooter/moped rentals nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 90 units
  • Garden

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 150.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 40.00 per week
  • In-room safe fee: EUR 16.25 per week

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Residencial Neptuno Aparthotel Adeje
Residencial Neptuno Aparthotel
Residencial Neptuno Adeje
Residencial Neptuno
Neptuno Costadeje Aparthotel
Neptuno Aparthotel
Neptuno Costadeje Adeje
Neptuno Costadeje Aparthotel
Neptuno Costadeje Aparthotel Adeje

Neptuno Costadeje Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 76 out of 251 reviews
Rating 8 - Good. 114 out of 251 reviews
Rating 6 - Okay. 43 out of 251 reviews
Rating 4 - Poor. 14 out of 251 reviews
Rating 2 - Terrible. 4 out of 251 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Gordon

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The resort was filthy and unkempt, the manager extremely rude
Stayed 4 nights in Nov 2025

10/10 Excellent

Samuel

Travelled with family
Liked: Cleanliness, room comfort
No air con
Stayed 4 nights in Sep 2025

8/10 Good

Peter john

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I booked this at the very last minute like 2 days before, generally the hotel is nice, staff were friendly and drinks not expensive Nice sized room, usual twin beds We had to go down quite a lot of stairs to get to our room, fine if your young not quite so if your not Also the hotel is quite a way from the the sea front down a very steep hill and over some busy roads So keep this in mind if you have mobility issues We ended up taking a lot of taxis Also when you get to the sea front there is a lot of steps to reach the bars and restaurants
Stayed 6 nights in Sep 2025

10/10 Excellent

Mark

Liked: Cleanliness, room comfort

Neptuno review

We requested an apartment close to the ADULT pool. Which we got, very impressive sea views. Apartments are basic but always clean and comfortable. Would recommend apartment 144 to everyone.
Stayed 11 nights in Mar 2025

8/10 Good

Ronald

Liked: Cleanliness, room comfort

Great holiday

Our room was a side room and had a lovely sea view, the balcony was a good size to sit on and get the last rays of sun. The rooms were cleaned almost everyday and were nice and spacious. Would definitely stay here again. The staff were all friendly, and the pool staff were so accommodating.
Stayed 7 nights in Feb 2025

8/10 Good

Paul

Travelled with group
Stayed 4 nights in Jan 2025

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, room comfort

Bara brith

Couldn't fault it for what we wanted and the price would stay again.
Stayed 7 nights in Nov 2024

6/10 Okay

Mark

Travelled with family
Stayed 7 nights in Feb 2025

8/10 Good

Dean

Liked: Amenities
I booked with Neptuno for a seven night stay as I was looking for somewhere away from the noise of the main clubs and it had the option of self-catering. I paid slightly more for a superior room which offered views of the ocean and sunset. The hotel was fairly easy to find following two buses from Tenerife South airport. The gentleman on reception was friendly and welcoming when I arrived and didn't ask for the 150 euro deposit. I was given a map and shown how to access my apartment for the week. Upon first glance, the reception and hotel was well maintained and clean. However, the following days showed that there were signs of wear and tear and general maintenance was required. I stayed in apartment 126 and would recommend this apartment for the fantastic views. Although tidy, there were some areas less clean than others. The curtains and sofabed hadn't been cleaned for some time as was apparent by the amount of dust which was clear when closing the curtains or sitting on the sofa. The kitchen was well equipped although both the kettle and toaster had seen better days. The kettle had so much limescale around the top, the lid couldn't be opened. The toaster had a large dent in the side. There was no oven but plenty of utensils available and enough plates and cutlery for four people. Overall there were issues with the apartment but I had a plesant and peaceful stay.
Stayed 7 nights in Jan 2025

10/10 Excellent

Thomas

Travelled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

carla

Travelled with family
Disliked: Property conditions & facilities
Dated, like a maze, out the way of everything.
Stayed 7 nights in Jan 2025

6/10 Okay

Vanessa

Stayed 3 nights in Jan 2025

8/10 Good

Mark

Liked: Cleanliness
Stayed 11 nights in Nov 2024

8/10 Good

Hilda

Liked: Cleanliness

Peaceful location.

Loved the peaceful location and surroundings. Pools were lovely as was the pool bar. Very close to large Mercadona and lovely walk to town and beaches. The uphill walk back was a challenge but kept us fit. The apartment was clean but very dated. Would need a new kitchen. Beds not very comfortable
Stayed 7 nights in Dec 2024

10/10 Excellent

Zachary

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I love this property because it was remote enough that you don't hear noise of other tourists walking past. The apartment was lovely, large in space for 2 adults and 2 children. And the views of the balcony are to die for
Stayed 7 nights in Jun 2024

10/10 Excellent

Carla

Liked: Cleanliness, room comfort
Stayed 4 nights in May 2024

10/10 Excellent

Daisy

Liked: Cleanliness, amenities, property conditions & facilities
So gorgeous, lovely private feel
Stayed 6 nights in May 2024

8/10 Good

Shayne

Liked: Room comfort
Good value for money. My only complaint was the amount of cockroaches in the room. Had one crawl over my face and wake me up in the night. If your squeamish this hotel isn't for you
Stayed 7 nights in Apr 2024

6/10 Okay

Aiste

Disliked: Cleanliness

Not the best

Booked a room with ocean or pool view. Didn't get either. Furniture in the room was very tired and sofa bed not really suitable for sleeping on. Also, walls are paper thin so you can hear every conversation your neighbours have + them walking in and out of their apartments. Pool/bar area was nice with reasonably priced drinks and food. Just a shame that both pools close at 5pm.
Stayed 6 nights in Mar 2024

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort

Sleepless nights

The property is nice and good, but the WiFi is terrible, they charge for using their car park so we had to look for free parking, you can hear noise from other rooms. The beds were very uncomfortable making too much noises while turning and needs to be changed, very uncomfortable pillows. We asked for a favour if we could stay a little longer on the day we checked out, but one of the receptionist said we have to leave at 12pm, as we were leaving the room at 12.10pm the receptionist he called us and asked us to vacate the room. We've paid over €600 for a week.
Stayed 7 nights in Dec 2023

6/10 Okay

Jorge

Travelled with family
Good area but very noisy
Stayed 7 nights in Nov 2023

10/10 Excellent

robert

Liked: Cleanliness, room comfort
Stayed 8 nights in Oct 2023

8/10 Good

Philip

Liked: Cleanliness
On a steep hill 20 minutes walk from seafront, but local bus goes by. Also easy to get cabs. Reception staff are helpful.
Stayed 9 nights in Oct 2023

10/10 Excellent

ANGEL

Liked: Cleanliness, amenities, property conditions & facilities
Perfect service Thanks
Stayed 12 nights in Sep 2023

8/10 Good

Graham

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was a quiet holiday spent with staff who really do try to make the stay enjoyable. Only a couple of niggles; a few (Irish women) ignored the non reservation policy on loungers and one woman took drinking glasses to the pool and promptly broke one but didn’t report it. I had to get lifeguard to get it cleared up. It would be nice if pool was opened earlier to benefit from the cooler sun hours.
Stayed 14 nights in Sep 2023