2/10 Horrible
Ryan
Voyage en couple
21 juil. 2024
Les points faibles : Propreté, personnel et service, équipements
We had booked our room on Expedia and paid in full and when we arrived at the property, they told us that they had never gotten paid from Expedia and that We would have to pay out-of-pocket for another room. I asked if they would honor the same price and they said yes, but the room that we had booked did not have air condition And we would have to pay double the price for a room with air condition. We originally booked a room with air condition as per Expedia website. So basically they are running a scam at this hotel saying that they didnât receive money from Expedia and you have to pay out-of-pocket and they only accept cash so There is no paper trail. So we had to use all of our rupees that we had or not get a room. They tell you that you have to upgrade to a deluxe room to have air condition when you donât. The upgraded room was air conditioned however the bathroom was not. There was an open screen window and it was so hot that we had to keep the bathroom door closed. There are ants crawling on the floors because of the gap under the door. The spray hose in the bathroom leaks and when you leave your room you have to dead bolt it from the outside and secure it with a padlock!! Itâs sad that in such a great location the hotel takes advantage of tourists. Would not recommend hotel sheela!! DONâT STAY HERE!!!
Ryan
Séjour de 1 nuit en juillet 2024