See all properties

Comfort Inn & Suites Copley Akron

2.5 star property

Choose dates to view prices

Photo gallery for Comfort Inn & Suites Copley Akron

Free daily self-service breakfast
Lobby
Indoor pool, open 10:00 AM to 10:00 PM, pool loungers
Front of property
Desk, blackout curtains, iron/ironing board, rollaway beds

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Laundry
  • Parking included

Explore the area

Map
160 Montrose West Ave, Akron, OH, 44321
  • Summit Mall
    ‪4 min drive‬
  • Stan Hywet Hall and Gardens
    ‪13 min drive‬
  • University of Akron
    ‪14 min drive‬
  • Akron, OH (CAK-Akron-Canton)
    ‪31 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, blackout curtains, iron/ironing board, rollaway beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Hot Tub

Desk, blackout curtains, iron/ironing board, rollaway beds

Suite, 1 King Bed with Sofa bed, Non Smoking, Hot Tub

7.0 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, blackout curtains, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(22 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, rollaway beds

Room, 1 King Bed, Accessible, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Radisson Hotel Akron/Fairlawn

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
3.0 out of 5, (1000)
The price is CHF 74
for 1 room
includes taxes & fees
30 Jul - 31 Jul
Radisson Hotel Akron/Fairlawn

About this property

Comfort Inn & Suites Copley Akron

Hotel in Akron with free breakfast and fitness centre
This smoke-free hotel features an indoor pool, a fitness centre and a snack bar/deli. Free self-service breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a business centre. Weekly housekeeping is available.
Comfort Inn & Suites Copley Akron offers 51 air-conditioned accommodations with coffee/tea makers and a hairdryer. 37-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Comfort Inn & Suites Copley Akron. During your stay, you'll be close to Rosemont Country Club. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free self-service breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business centre, a computer and laundry facilities
  • On-site recreation includes a gym
  • 9 minutes by car from Cuyahoga Valley National Park and 15 minutes from University of Akron
  • Dogs welcome for a fee
Comfort Inn & Suites Copley Akron offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

There's an onsite 24-hour business centre. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Comfort Inn & Suites Copley Akron. Free self parking is available.

This Akron hotel is smoke free.

Guests are served a free self-service breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Lift (132 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 4 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Plus West Akron Inn Suites
Best Western Plus West Akron
Best Western Plus West Akron Inn

Comfort Inn & Suites Copley Akron Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 279 out of 896 reviews
Rating 8 - Good. 237 out of 896 reviews
Rating 6 - Okay. 148 out of 896 reviews
Rating 4 - Poor. 95 out of 896 reviews
Rating 2 - Terrible. 137 out of 896 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in. Clean and comfortable.
Stayed 1 night in Apr 2025

6/10 Okay

DarNeja

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

MoriAunna

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Yvonne

Disliked: Cleanliness, property conditions & facilities, room comfort
Managers walked in my room without even knocking the lock that was on the door
Stayed 3 nights in Apr 2025

2/10 Terrible

Lindsey

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Pros: beds were clean. Cons: Our shower head was broken and coming out of the wall, bloodstained lamp, no trash can in bathroom.
Stayed 1 night in Apr 2025

2/10 Terrible

Kristen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Steer clear!

We did not end up staying. Rooms weren't ready. Pool was closed. Hallways and elevator smell like smoke, and the elevator sounds like its going to break when you use it. Also, short staffed. There was only 1 person running the desk.
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Pool was closed for “maintenance” even though the website says it’s open. The hallway of the floor we were on was very mildew/ leftover cigarette smoke smelly. The rooms were clean. The beds were not so comfy. The elevator seemed very old and a bit sketchy. The breakfast was good scrambled eggs, sausage patties, make your own waffles with toppings, yogurt, toast, bagels with cream cheese, muffins, pastries, cereals, fresh fruits and coffee, OJ and apple juice to drink.
Stayed 1 night in Apr 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

Was a very clean and safe place
Stayed 2 nights in Mar 2025

6/10 Okay

Brandy

Liked: Staff & service
Stayed 2 nights in Apr 2025

4/10 Poor

Megan

Stayed 2 nights in Mar 2025

6/10 Okay

Stacy

Business traveller
Disliked: Amenities
Updates needed in the rooms.
Stayed 3 nights in Mar 2025

10/10 Excellent

Terry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and clean
Stayed 2 nights in Mar 2025

10/10 Excellent

Odyssey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Nicole

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

2/10 Terrible

Brandon

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wouldn't stay there for free and will deny all charges i was ordered a discount or rebate of which i got none. There were bugs, dirty panties, door paycheck didn't work, and the rudest staff ever except for 1 lady. She tried to accommodate, but was disregarded for all the problems. Stay far away!!
Stayed 3 nights in Mar 2025

10/10 Excellent

Kaci

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

2/10 Terrible

Kala

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The staff was nice.The pool was down and has been down for a while. The room was nasty and they charged my card an extra 130 dollars and I still have not received it back if. If I have know the pool was down I would never stayed there .
Stayed 2 nights in Feb 2025

6/10 Okay

Jayla

Disliked: Staff & service, property conditions & facilities
The water didn’t water and the works was rude
Stayed 2 nights in Jan 2025

10/10 Excellent

Mary

Stayed 2 nights in Jan 2025

6/10 Okay

Sathita

Stayed 1 night in Dec 2024

8/10 Good

William

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Rented this hotel to watch the Akron game. Part of the reason we booked the hotel was because they had a pool. Upon check in, the front seat informed us that the pool was down for maintenance. This, and the fact that the hours for breakfast did not fit our needs are the reason for the review.
Stayed 1 night in Nov 2024

2/10 Terrible

Alicia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bug infested

We reserved two Jacuzzi rooms. The minute we walked into the one room. We found a cockroach on the bathroom floor. Went to the front desk and they offered to mop the bathroom floor. That is it. Over the next two hours, found four more cockroaches, and the front desk, absolutely for refused to do anything about it. I finally complained enough that they moved us to the second floor in a non-Jacuzzi room. Told me we would get another Jacuzzi room the next morning. The next morning came and they told me they did not have a Jacuzzi room available. I ask for at least some of my money back between the cockroaches and not having the type of room we paid extra for have been waiting for over a week. Still no refund still no call from the manager And they actually took $50 extra out of my account than what they should have taken! Ask the front desk person many many times to speak to a manager the first time they told me the manager would be in in the morning and she would come speak to us. That never happened. Ask them to call and let me speak to the manager over the phone they refused. The front desk worker told me they were crediting my account, but again never did. I have called the hotel every day since our trip and they continuously tell me there is no manager available. They have taken my name and number several times for a manager to call me back, and I still have not received a call. . The lady in the room two doors down from us found cockroaches and bedbugs and her room also!
Stayed 2 nights in Nov 2024

8/10 Good

Alexandr

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was as expected good..
Stayed 1 night in Nov 2024

6/10 Okay

CODY

Business traveller
Disliked: Amenities, property conditions & facilities
Not as clean and accommodating as it used to be
Stayed 1 night in Nov 2024

10/10 Excellent

Amanda

Stayed 1 night in Oct 2024