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DoubleTree by Hilton Canton Downtown

4.0 star property

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Photo gallery for DoubleTree by Hilton Canton Downtown

Breakfast, lunch and dinner served
Terrace/patio
Ballroom
Exterior
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
320 Market Ave S, Canton, OH, 44702
  • Place, National First Ladies' Library
    ‪1 min walk‬
  • Place, Canton Classic Car Museum
    ‪3 min walk‬
  • Place, Canton Palace Theatre
    ‪8 min walk‬
  • Airport, Akron, OH (CAK-Akron-Canton)
    ‪14 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed

9.4 out of 10
Exceptional
(69 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Fitness)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed (Fitness)

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, Fitness)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, Fitness)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

9.8 out of 10
Exceptional
(8 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (2 Room)

Suite, 1 King Bed (2 Room) | In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed (2 Room)

8.0 out of 10
Very good
(2 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility, 2 Room)

55-inch flat-screen TV with satellite channels, TV

Suite, 1 King Bed, Accessible, Bathtub (Mobility, 2 Room)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, 2 Rooms)

55-inch flat-screen TV with satellite channels, TV

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, 2 Rooms)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Commissioners)

Suite, 1 King Bed (Commissioners) | Living area | 55-inch flat-screen TV with satellite channels, TV

Suite, 1 King Bed (Commissioners)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(60 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

10.0 out of 10
Exceptional
(2 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

9.6 out of 10
Exceptional
(5 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Fitness King Room

  • Sleeps 2

King Room

  • Sleeps 2

View all photos for King Room-Hearing Accessible

In-room safe, desk, blackout curtains, iron/ironing board

King Room-Hearing Accessible

  • Sleeps 2

King Room with Roll-in Shower-Mobility Accessible

  • Sleeps 2

View all photos for Room, 1 King Bed, Accessible, Bathtub(Mobility and Hearing)

Bathroom | Free toiletries, hair dryer, towels, soap

Room, 1 King Bed, Accessible, Bathtub(Mobility and Hearing)

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

Guest Room With 2 Queen Beds And Mobility Accessible Roll-in Shower

  • Sleeps 4

Mobility Accessible-Two Queens with Tub

  • Sleeps 4

Two-Room King Suite

  • Sleeps 4

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, 2 Rooms)

  • Sleeps 4

Two Room King Suite-Mobility Accessible Tub

  • Sleeps 4

1 King Commissioners Suite

  • Sleeps 4

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About this property

DoubleTree by Hilton Canton Downtown

Hotel with an indoor pool, steps from National First Ladies' Library
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business centre and self parking.
DoubleTree by Hilton Canton Downtown offers 164 accommodations with a safe and coffee/tea makers. 55-inch flat-screen televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hairdryers.

This Canton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

DoubleTree by Hilton Canton Downtown's great location gets high marks from our customers. During your stay, you're just a quick walk from National First Ladies' Library. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from National First Ladies' Library and a 2-minute drive from McKinley Presidential Library & Museum
DoubleTree by Hilton Canton Downtown offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 8 meeting rooms. Event space at this hotel measures 11399 square feet (1059 square metres) and includes conference space. The business-friendly DoubleTree by Hilton Canton Downtown also features a terrace, concierge services, and dry cleaning/laundry services. For a fee, parking is available. A complete renovation of DoubleTree by Hilton Canton Downtown was completed in November 2020.

This 4-star Canton hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
330 Bar & Grill – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 15 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 18 for adults and USD 18 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • 330 Bar & Grill

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 11,399 square feet of conference space
  • 24-hour business centre
  • 8 meeting rooms
  • Computer station

Outdoors

  • Firepit
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Banquet hall
  • Built in 1986
  • Communal living room
  • Comprehensive recycling policy
  • Reception hall
  • Renovated entire property - November 2020
  • Smoke-free property
  • Vegan dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 25

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 18 for adults and from USD 18 for children
  • Self-parking fee: USD 15.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand McKinley Hotel
Hotel McKinley
McKinley Grand
McKinley Grand Canton
McKinley Grand Hotel
McKinley Grand Hotel Canton
McKinley Hotel
McKinley Grand Hotel Canton, Ohio
McKinley Grand Hotel
Doubletree By Hilton Canton
DoubleTree by Hilton Canton Downtown Hotel
DoubleTree by Hilton Canton Downtown Canton
DoubleTree by Hilton Canton Downtown Hotel Canton

DoubleTree by Hilton Canton Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 685 out of 895 reviews
Rating 8 - Good. 135 out of 895 reviews
Rating 6 - Okay. 46 out of 895 reviews
Rating 4 - Poor. 17 out of 895 reviews
Rating 2 - Terrible. 12 out of 895 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

2/10 Terrible

Jonathan

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Shower had mold , Dirty carpets throughout hotel. Hotel pool was also very dirty ceiling was peeling. For a Hilton this hotel was absolutely disgusting.Do better Hilton!!! For the price we paid i was not happy at all i didnt even feel safe & felt dirty the whole time we stayed. Worst hotel experience ever!!! I cried about how dirty it was upon getting into our room and went and bought a broom vac and a ton of cleaning supplies and cleaned our room just to feel comfortable enough to go to sleep. After a deep clean i was content,but spent almost 13 hours to acheive the level of cleanliness i would deem appropriate.This place is awful and needs updating and a new cleaning staff or management because someone is obviously not doing their job.
Stayed 3 nights in Aug 2025

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Nichole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Pamela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay. We had snacks at the bar that were excellent!
Stayed 1 night in Aug 2025

10/10 Excellent

Stewart, las Vegas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
valet parking would be a nice touch
Stayed 1 night in Aug 2025

10/10 Excellent

Bret A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything top notch
Stayed 1 night in Aug 2025

10/10 Excellent

Joyce

Business traveller
Staff was very nice and helpful
Stayed 2 nights in Aug 2025

10/10 Excellent

Alyssa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Najiyyah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

roland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

William

N/A
Stayed 1 night in Aug 2025

10/10 Excellent

Jonathan, Tecumseh

Liked: Cleanliness, staff & service, property conditions & facilities
The apps at the restaurant were incredible! Very friendly staff and great rooms and beds!
Stayed 1 night in Aug 2025

10/10 Excellent

Alexis

Liked: Property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Jeffrey

Travelled with family
Disliked: Cleanliness, staff & service

Ok at best, won’t be back

Pros- friendly quick check in, spacious room Cons- dirty bathroom, parking, other quests not family friendly activities.
Stayed 1 night in Aug 2025

10/10 Excellent

Dolores

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food in the hotel restaurant was excellent, but the portions especially the sides were way too much. Wasted food. Consider reducing amount of fries, onion rings, etc. We ate breakfast and dinner in the hotel every day Jessica, restaurant server, was outstanding, very personable, professional and was very attentive to all our needs. Jessica is definitely the employee of the month.
Stayed 3 nights in Aug 2025

10/10 Excellent

Shelley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and staff very friendly. Restaurant/bar was nice but under staffed. We had to eat outside of hotel because the restaurant was so far behind in the kitchen.
Stayed 1 night in Aug 2025

6/10 Okay

Kimberly

Travelled with family
Liked: Staff & service, room comfort

Better to stay at a non-Hilton chain.

Lobby smelled like a sewer. Tv didn't work for the first few hours. Coffee was expensive at the bar. Street parking only or $15/day for lot across the street,
Stayed 1 night in Aug 2025

10/10 Excellent

David K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff!
Stayed 1 night in Aug 2025

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another great stay!

This is my second stay at this hotel. Great downtown location and less than 10 minutes to Hall of Fame Village.
Stayed 2 nights in Aug 2025

8/10 Good

Craig, Pittsburgh

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good property. But room was dusty and dirty.
Stayed 1 night in Aug 2025

10/10 Excellent

Angie

Stayed 1 night in Aug 2025

4/10 Poor

Nathan

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very uncomfortable bed, dirty bathroom and walls. Very unimpressed for the price that we paid. Honestly had such a bad time in the city itself as well with everything being closed and out of business I probably will never come back to the city.
Stayed 2 nights in Aug 2025

10/10 Excellent

Heidi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the food, friendly staff, the comfortable mattress, and the amenities.
Stayed 1 night in Aug 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Debbie

Stayed 4 nights in Jul 2025