In all the years I've traveled I have never stayed in a hotel this dirty! The first room 321 they put us in was absolutely disgusting. They offered us a room with double bed (first floor) instead of queen, which was fine so we looked at that room. The room looked way better at first. The floor, you could tell hadn't been cleaned in a while, there was a bar of soap left in the shower from previous guests. Hair in tub, on floors. The bed frame needs scrubbed but the bed mattress was ok. No shampoo or conditioner. No outlets in bathroom, towels and wash cloths are very thin. We will never stop here again. You can tell some people are living there.
MY ROOM HAD A STRONG CIGARET SMELL MY DAUGHTER IN LAWS REFRIDGE DIDN'T WORK AND MY GRAND DAUGHTER IS DIABETIC MY ROOM DIDN'T HAVE ONE ALSO THE WASHER AND DRYER WERE NOT HOOKED UP POOL AND HOT TUB NOT IN SERVICE
Pictures have pool and hot tub that have been closed for years. Totally the reason we booked. Tv didnt work had to change rooms. No shampoo or anything in room. Noisy and smoke filled. Front desk person was very noce as he is working to make a living. Property is sold as apmething it is not!
Housekeeping did a very poor job of tidying the room before not check inâŠthere were no pillows but pillowcases were available in the roomâŠthere was dog food on the floor and dog hair along with human hair everywhere in the room. I was uncomfortable literally!!
Floor was dirty. Bed broke. No toiletries or extra towels. Beer caps on tub. Tub not clean. Privacy was kinda nice but ac leaked on floor and I almost fell
The staff was either surly, or extremely helpful, there wasn't a middle ground. None of the doors have handicap buttons, and are heavy, making it very inconvenient for those with mobility issues to get in and out.