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Akumal Bay Beach & Spa Resort

4.0 star property

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Photo gallery for Akumal Bay Beach & Spa Resort

Body treatments, facials
4 outdoor pools, pool umbrellas, pool loungers
Buffet
4 restaurants, lunch, dinner served; Mexican cuisine
Junior Suite Penthouse Premium Roof Top Terrace | Free minibar, in-room safe, iron/ironing board, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

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Km 104 Carr. Cancun-Chetumal, Akumal, QROO, 77760
  • Place, Akumal Beach
    ‪8 min walk‬
  • Place, Akumal Ecological Center
    ‪10 min walk‬
  • Place, Hekab Be Biblioteca
    ‪10 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Suite Junior with Ocean View

Free minibar, in-room safe, iron/ironing board, free WiFi

Suite Junior with Ocean View

  • Ocean view
  • Sleeps 3

View all photos for Double Suite Superior with Ocean View

Free minibar, in-room safe, iron/ironing board, free WiFi

Double Suite Superior with Ocean View

  • Ocean view
  • Sleeps 2

View all photos for Suite Junior with Ocean View

Free minibar, in-room safe, iron/ironing board, free WiFi

Suite Junior with Ocean View

  • Ocean view
  • Sleeps 3

View all photos for Junior Suite Ocean Front

Junior Suite Ocean Front | Free minibar, in-room safe, iron/ironing board, free WiFi

Junior Suite Ocean Front

9.0 out of 10
Wonderful
(144 reviews)
  • Ocean view
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Garden Ocean Front

Junior Suite Garden Ocean Front | Free minibar, in-room safe, iron/ironing board, free WiFi

Junior Suite Garden Ocean Front

9.0 out of 10
Wonderful
(43 reviews)
  • Ocean view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Penthouse Ocean Front Rooftop terrace

Junior Suite Penthouse Ocean Front Rooftop terrace | Free minibar, in-room safe, iron/ironing board, free WiFi

Junior Suite Penthouse Ocean Front Rooftop terrace

8.4 out of 10
Very good
(56 reviews)
  • Ocean view
  • 79 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Premium Ocen Front

Junior Suite Premium Ocen Front | Free minibar, in-room safe, iron/ironing board, free WiFi

Junior Suite Premium Ocen Front

8.8 out of 10
Excellent
(3 reviews)
  • Sea view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Garden Premium Ocean Front

Junior Suite Garden Premium Ocean Front | Free minibar, in-room safe, iron/ironing board, free WiFi

Junior Suite Garden Premium Ocean Front

  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Penthouse Premium Roof Top Terrace

Junior Suite Penthouse Premium Roof Top Terrace | Free minibar, in-room safe, iron/ironing board, free WiFi

Junior Suite Penthouse Premium Roof Top Terrace

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite Premium with Sea View

  • Sea view
  • 46 sq m
  • Sleeps 3

Suite Premium with Sea View

  • Sea view
  • 55 sq m
  • Sleeps 3

Suite Premium with Sea View

  • Sea view
  • 79 sq m
  • Sleeps 2

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About this property

Akumal Bay Beach & Spa Resort

Catch some rays on Akumal Bay Beach & Spa Resort's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
Akumal Bay Beach & Spa Resort offers 310 accommodations with outdoor private hot tubs and free minibar items. Rooms open to furnished balconies or patios. A pillow menu is available. 65-inch plasma televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include espresso makers and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

A private beach and an outdoor tennis court are featured at the property. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, I'na Yana K'iin Wellness. Services include facials and body treatments.
Our customers tell us that they can't get enough of the helpful staff at Akumal Bay Beach & Spa Resort. During your stay, you're just a quick walk from Akumal Beach. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 4 restaurants, a coffee shop, a beach bar and a poolside bar
  • Take a swim in the 4 outdoor pools or soak in the hot tub
  • Indulge with massages, facials or body treatments at I'na Yana K'iin Wellness
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a private beach, an outdoor tennis court and a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 2-minute drive from Akumal Beach and 10 minutes from Xel-Há Park
Akumal Bay Beach & Spa Resort is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. At Akumal Bay Beach & Spa Resort, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool and outdoor tennis courts. Self parking is free.

Smoking is allowed in designated areas at this 4-star Akumal property.

Guests are served a free buffet breakfast daily from 7 AM to 10 AM.
On-site venue – This restaurant specialises in Mexican cuisine and only serves dinner.
On-site venue No. 2 – This restaurant specialises in French cuisine and only serves dinner.
On-site venue No. 3 – This restaurant specialises in Asian cuisine.
On-site venue No. 4 – This restaurant specialises in sushi and only serves lunch.
Rodizio Grill – This restaurant specialises in Brazilian cuisine and only serves dinner.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All meals and snacks included
In-room minibar (all beverages included)

Land activities

Volleyball

Lessons/classes/games

Dancing

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • 3 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Rodizio Grill

Things to do

  • 24-hour gym
  • 4 outdoor pools
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Hot tub
  • Outdoor tennis court
  • Playground
  • Scuba diving
  • Snorkelling

Family friendly

  • 4 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Living room
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre

Outdoors

  • Beach towels
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Facials
  • Massage

Accessibility

  • No lift
  • Tile flooring in room

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 54.29 per accommodation, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

Property is also known as

Akumal Bay Beach Wellness Resort All Inclusive
Akumal Bay Beach Wellness All Inclusive
Akumal Bay Beach Wellness
Beach Resort Akumal
Akumal Bay Beach & Wellness Resort Riviera Maya, Mexico
Akumal Bay Wellness Inclusive
Akumal Bay Beach Wellness Resort All Inclusive
Akumal Bay Beach & Wellness Resort - All Inclusive Akumal

Akumal Bay Beach & Spa Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 649 out of 1010 reviews
Rating 8 - Good. 214 out of 1010 reviews
Rating 6 - Okay. 93 out of 1010 reviews
Rating 4 - Poor. 35 out of 1010 reviews
Rating 2 - Terrible. 19 out of 1010 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Erin

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility, hard working and friendly staff, nice amenities, good food choices.
Stayed 6 nights in Nov 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, property conditions & facilities
Incredible service, beautiful location and friendly staff- what more could you ask for!
Stayed 6 nights in Nov 2025

8/10 Good

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect beach ! Amazing service
Stayed 3 nights in Nov 2025

10/10 Excellent

Jan

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Always a true pleasure to stay at this hotel; our eighth time now! The staff are wonderful, especially the bar and restaurant groups and still see many friendly members from our previous visits such as Albert (incredible manager), Adriana (buffet, the best!), Wilbert (lobby bar extraordinaire), German (beach manager, outstanding) and so many more - Thank you to all for your service. The renovated rooms are very pleasant and comfortable, with a small seating area and couch. However, the true beauty is outside with a stunningly kept property - a true paradise on earth. Until next time, friends.
Stayed 3 nights in Nov 2025

6/10 Okay

Denise

Liked: Cleanliness, amenities, property conditions & facilities
The room was lovely however the terrace flooded for two days which made it impossible to sit there. We were offered another room but this was disappointing as it only had a balcony.The buffet was not very good for vegetarians and usually cold. Views were splendid. The staff were lovely except the public relations member of staff who was quite rude.
Stayed 7 nights in Nov 2025

10/10 Excellent

LaDena

Liked: Cleanliness, amenities, property conditions & facilities
Most of the customer service was outstanding!
Stayed 11 nights in Nov 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely stay . I personally enjoy the daily yoga with Hiram. This is our 1th visit here . Home away from home
Stayed 7 nights in Nov 2025

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is our 5th year staying at ABBR and we absolutely love it. What makes this resort is the people, the staff all the way down to the folks that keep your room clean. They make you feel like family. If there are any issues, please high we have had few, they are quick to rectify to make your stay enjoyable.
Stayed 12 nights in Oct 2025

10/10 Excellent

Joseph Paul

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Best all-inclusive I have ever visited.
Stayed 8 nights in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness, property conditions & facilities
Beautiful resort and staff. Enjoyed the gym and tennis court. Great snorkelling right off the beach. Food was mediocre.
Stayed 6 nights in Oct 2025

10/10 Excellent

Margaret, Wernersville

Stayed 7 nights in Oct 2025

10/10 Excellent

Flora

Staff is wonderful…always cheerful and helpful.pool Otis well maintained with lots of activities. Love this place!
Stayed 7 nights in Oct 2025

10/10 Excellent

Raymond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and beautiful property. Ocean view from all rooms. Smaller resort and family friendly. Wonderful staff!
Stayed 14 nights in Sep 2025

8/10 Good

Arely

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Oct 2025

10/10 Excellent

Merri Lee

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for my 40th birthday with another couple. A bit disappointed with the steak from the steakhouse but the other food options were great. The guys actually took a short excursion to fish and they prepared our caught fish with a special table and dinner for us. Highly recommend that experience! Spa experience was probably the best I've had and the water at the beach was so calm and peaceful. Would suggest bringing bug spray as little tiny flies were annoying and mosquitoes came out towards the evening. Also bring your own snorkel gear. Plenty on snorkeling water, but no equipment on property available. There just isn't a shop on premise for basic essentials. Rooms were spacious, cool and comfortable! Would go back for a long weekend experience with friends!
Stayed 3 nights in Oct 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service. Made our trip more beautiful by adding little touches to celebrate our anniversary. Rooms were so clean and the ocean view was amazing.
Stayed 3 nights in Oct 2025

10/10 Excellent

Christopher

Stayed 7 nights in Jul 2025

6/10 Okay

Karen Sue

Stayed 5 nights in Sep 2025

10/10 Excellent

Harold

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing it was so relaxing and welcoming. All the staff was very helpful except one staff at the buffet was kind of short but other than that all the other staff was wonderful we wanted to take some of them home with us especially Adriana. The staff at the Peruvian restaurant gave us the best service we have ever had at any restaurant. We went there on our anniversary and had such a special intimate time. I plan to go back. We really wanted to call out the Peruvian staff by name because they were so wonderful and we lost the card that had their names on it. We stayed September 13th through the 21st so it should be pretty easy for the resort to figure out the wonderful staff that we had. I hope all of the staff gets paid very well as it was superb service.
Stayed 7 nights in Sep 2025

10/10 Excellent

vladislav

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great for us except probably the food is good quality ,but boring .Thank you anyway.
Stayed 9 nights in Sep 2025

10/10 Excellent

Tatyana

Stayed 9 nights in Sep 2025

10/10 Excellent

Sean Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every room in the facility has an ocean view. I've stayed here numerous times and it never disappoints. They are consistently upgrading and improving the property. The staff is amazing. I've never had a bad experience here. If I could give them 10 Stars I would.
Stayed 7 nights in Sep 2025

8/10 Good

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best thing is the ocean view and the magic of Akumal bay . It is quiet and safe . The staff working for over 10 years in this resort are very nice and helpful . The new hires kids from the block not so helpful . The food : bufet dinner and lunch not great . Too much cheap Chinese rice food , cheap paella, cheap pizza , cheap gelatin deserts. It used to be amazing Mexican fresh authentic food ten years ago .
Stayed 12 nights in Sep 2025

10/10 Excellent

Shaquana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Sep 2025

10/10 Excellent

barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, easy to navigate, good selection of food and drink. Buffet is great, snack bar is a great hang with breezy views and amazing pizza. Overall a great quiet resort.
Stayed 5 nights in Sep 2025