8/10 Good
Michael
Travelled with family, Travelled with family and small children, Travelled with group
23 Oct 2025
Reservations were difficult to get. The confirmation numbers provided by Expedia at the time of booking were incompatible on the Bahia Principe app to check-in 10 days in advance and make dinner reservations, which is required if you have a hope of making reservations. I had to message the hotel through Expedia and it takes about a day or 2 to hear back..
Some people in our group tried to make reservations upon arrival at the resort and the staff seemed very unsympathetic and basically said it was our problem that nothing was available. They did absolutely nothing to help us. Some of our group could only get 1 reservation for the week but no one got reservations for more than 3 or 4 nights. The resort advertises unlimited ala cartes for luxury guests, but I would not call getting 1 reservation over 7 days unlimited. The restaurants we went to were barely half full and some were closed. You should have more restaurants open and staff to accommodate reservations from all of your checked in guests.
Expedia should work with Bahia to provide booking numbers that are actually work for making dinner reservations and shouldn't leave it up to guests to figure it out on their own. At the very least the need to check-in 10 days in advance to get dinner reservations should be clearly stated on the hotel page within expedia.
Lack of reservation availability makes me question returning to a Bahia resort in the future.
Michael
Stayed 7 nights in Oct 2025

























