Let me start by saying we only stayed here to stop and rest from travel and the reviews were 7 out of 10 so we went with it. But TRAVELERS BEWARE!!! DO NOT STAY HERE.
I checked in to a rude unprofessional staff. After seeing the reviews I was wondering how could this be the same place. I soon found out the hotel was under NEW Management, the reviews were from the prior operators. NOT the current.
I left to go have dinner and when I returned my key did NOT work. I went to the office, they did not have the ability to program my key or program a new key. (shocking right). The lady in the office who was extremely rude told me to wait at my room and maintenance would come let me in only he her "The box to program the door". I went to my door and after 20 minutes I called my employer to let her know I would be late getting on the video call because my room is still locked and I am awaiting maintenance to let me in.
My employer called customer service, connected me, we called the hotel after I was out there for 28 minutes. She began yelling and speaking belligerently saying "He's not outside, he hasn't been up there 30 minutes, Now, mind you I was NOT the only person with this issue that night. The maintenance guy at that time walked into the office. He later came, could NOT get in with his box. He left & came back later to break in my room to get us in. I was afraid to sleep, if he can just break in, anyone can. DO NOT STAY HERE. Being cheap got us this experience.