See all properties

Best Western Plus Franklin Square Inn Troy/Albany

2.5 star property

Choose dates to view prices

Photo gallery for Best Western Plus Franklin Square Inn Troy/Albany

Terrace/patio
Suite, 1 King Bed, Balcony, River View (with Sofabed) | Blackout curtains, iron/ironing board, free cots/infant beds, Internet
Suite, 1 King Bed, Non Smoking (with Sofabed) | Living area | 32-inch flat-screen TV with cable channels, TV
Exterior
Blackout curtains, iron/ironing board, free cots/infant beds, Internet

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Gym
  • Laundry
  • 24/7 front desk
  • Parking included

Explore the area

Map
One Fourth Street, Troy, NY, 12180
  • Rensselaer Polytechnic Institute
    ‪3 min walk‬
  • Troy Savings Bank Music Hall
    ‪5 min walk‬
  • Russell Sage College
    ‪6 min walk‬
  • Albany, NY (ALB-Albany Intl.)
    ‪13 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

Suite, 1 King Bed, Non Smoking (with Sofabed) | Living area | 32-inch flat-screen TV with cable channels, TV

Suite, 1 King Bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Shower Only;with Sofabed)

Blackout curtains, iron/ironing board, free cots/infant beds, Internet

Suite, 1 King Bed, Non Smoking (Shower Only;with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Larger Room;with Sofabed)

Standard Room, 1 King Bed, Non Smoking (Larger Room;with Sofabed) | Blackout curtains, iron/ironing board, free cots/infant beds, Internet

Standard Room, 1 King Bed, Non Smoking (Larger Room;with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Blackout curtains, iron/ironing board, free cots/infant beds, Internet

Standard Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Blackout curtains, iron/ironing board, free cots/infant beds, Internet

Standard Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub (Pet Friendly)

Blackout curtains, iron/ironing board, free cots/infant beds, Internet

Standard Room, 1 Queen Bed, Accessible, Bathtub (Pet Friendly)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Pet Friendly)

Blackout curtains, iron/ironing board, free cots/infant beds, Internet

Standard Room, 1 King Bed, Accessible, Non Smoking (Pet Friendly)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Blackout curtains, iron/ironing board, free cots/infant beds, Internet

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

9.0 out of 10
Wonderful
(32 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Blackout curtains, iron/ironing board, free cots/infant beds, Internet

Standard Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Balcony, River View (with Sofabed)

Suite, 1 King Bed, Balcony, River View (with Sofabed) | Blackout curtains, iron/ironing board, free cots/infant beds, Internet

Suite, 1 King Bed, Balcony, River View (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Blackout curtains, iron/ironing board, free cots/infant beds, Internet

Standard Room, 1 King Bed, Non Smoking, Refrigerator

9.2 out of 10
Wonderful
(27 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

2 restaurants, breakfast, lunch, dinner served; American cuisine

Hilton Garden Inn Troy

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (1001)
The price is CHF 119
for 1 room
includes taxes & fees
21 Jul - 22 Jul
Hilton Garden Inn Troy

About this property

Best Western Plus Franklin Square Inn Troy/Albany

Hotel with free breakfast, a quick walk to Rensselaer Polytechnic Institute
This smoke-free hotel features a 24-hour fitness centre, a coffee shop/cafe and a business centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, laundry facilities and a 24-hour front desk.
Best Western Plus Franklin Square Inn Troy/Albany offers 88 air-conditioned accommodations with a hairdryer and an iron/ironing board. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Additionally, rooms include free toiletries and blackout curtains. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Best Western Plus Franklin Square Inn Troy/Albany gets high marks from our customers. During your stay, you're just a quick walk from Rensselaer Polytechnic Institute. Enjoy features like free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free full breakfast offered
  • Free WiFi and wired Internet in some public areas
  • Free self-parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Amenities include free newspapers in reception, a business centre and conference space
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the breakfast
  • Just a 4-minute walk from Rensselaer Polytechnic Institute and 7 minutes on foot from Troy Savings Bank Music Hall
  • Dogs welcome for a fee (restrictions apply)
There's a coffee shop/cafe on site. Free breakfast is served. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business centre. A 24-hour fitness centre, a terrace, and a vending machine are also featured at Best Western Plus Franklin Square Inn Troy/Albany. Self parking is free.

This Troy hotel is smoke free.

Guests are served a free full breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast
  • A coffee shop/cafe

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

BEST WESTERN PLUS Franklin Square Albany
BEST WESTERN PLUS Franklin Square Inn Albany
BEST WESTERN PLUS Franklin Square Inn Troy Albany
BEST WESTERN PLUS Franklin Square Troy Albany
Best Western Plus Franklin Square Inn Troy/Albany Troy
Best Western Plus Franklin Square Inn Troy/Albany
Best Western Plus Franklin Square Troy/Albany Troy
Best Western Plus Franklin Square Troy/Albany
Best Western Plus Franklin Square Inn Troy/Albany Troy
Best Western Plus Franklin Square Troy/Albany Troy
Best Western Plus Franklin Square Troy/Albany
Hotel Best Western Plus Franklin Square Inn Troy/Albany Troy
Troy Best Western Plus Franklin Square Inn Troy/Albany Hotel
Hotel Best Western Plus Franklin Square Inn Troy/Albany
Best Western Plus Franklin Square Inn Troy/Albany Troy
Best Western Plus Franklin Square Inn Troy/Albany Hotel
Best Western Plus Franklin Square Inn Troy/Albany Hotel Troy

Best Western Plus Franklin Square Inn Troy/Albany Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 571 out of 1004 reviews
Rating 8 - Good. 280 out of 1004 reviews
Rating 6 - Okay. 75 out of 1004 reviews
Rating 4 - Poor. 47 out of 1004 reviews
Rating 2 - Terrible. 31 out of 1004 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great price great location

The price was right and the location was excellent. Came into town for a show and was able to walk to the venue. Staff was friendly and the breakfast was better than expected.
Stayed 1 night in Mar 2025

10/10 Excellent

Steve

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Benjamin

Stayed 1 night in Mar 2025

10/10 Excellent

Kara, Flemington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to RPi for Athlete families is great
Stayed 1 night in Mar 2025

10/10 Excellent

Syed, New Hartford

Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 1 night in Mar 2025

2/10 Terrible

alla

Disliked: Cleanliness, staff & service, property conditions & facilities
No one was at the front desk when we came to check in. We’ve waited for over an hour, other guests called the police, and we ended up leaving to another hotel. Then the hotel would not agree to refund us the money. Horrible horrible place
Stayed 2 nights in Mar 2025

10/10 Excellent

Edward F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Cora

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Laura

Stayed 1 night in Mar 2025

10/10 Excellent

Tina, Massapequa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay if you are visiting RPI.
Stayed 1 night in Mar 2025

10/10 Excellent

Swarna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel. Room and bed were comfortable. Included Breakfast spread had good options
Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again

Hidden fees! Dont say here they dont advertise the 50.00 fee that they try to charge you at check in. Didnt stay front desk person has a poor attitude would not recommend
Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The woman at the check in desk was friendly and welcoming. She made the check in process so easy. It was refreshing to have such great customer service.
Stayed 1 night in Mar 2025

4/10 Poor

Jonathan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

beth

Liked: Cleanliness, staff & service, property conditions & facilities
Close to several restaurants and concert venue. Hotel was the cleanest I have been in. Breakfast was one of the best I’ve had in a hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Priscilla

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

monica, ozone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is much better when there are no weddings going on across the street. It was quiet and peaceful this time Great experience
Stayed 1 night in Mar 2025

10/10 Excellent

Michael J

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Spot for Exploring.

First time staying here. Great spot for access to historic downtown Troy. Near waterfront, food, shops, etc.
Stayed 2 nights in Mar 2025

10/10 Excellent

Bobbi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Derek

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff was very nice but hotel is in desperate newd of renovations
Stayed 2 nights in Feb 2025

8/10 Good

josephy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Poor sleep due to a very firm matress, loud traffic noise, loud heating unit, and overhearing an argument. The second night was very good after moving rooms.
Stayed 2 nights in Feb 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Feb 2025

10/10 Excellent

Leonora

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Room is clean It’s not a walking distance as it was describe when I booked to where we have to go, it’s more of a driving distance.
Stayed 1 night in Feb 2025

2/10 Terrible

Garrett

Stayed 1 night in Feb 2025