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"We booked Ourabay only one week before we visited after we cancelled another booked hotel due to poor customer service - and we are glad we did - oura
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Ourabay Hotel Apartamento ratings based on 6 Verified Reviews
Review Summary
3.8
out of 5
4.0 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.5 out of 5.0
Room comfort3.5 out of 5.0
Hotel condition3.5 out of 5.0
Guest reviews for Ourabay Hotel Apartamento
Everyone (5)Couples (1)
4 out of 5
Posted by Mark on 18 Apr 2022
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5 out of 5
We booked Ourabay only one week before we visited after we cancelled another booked hotel due to poor customer service - and we are glad we did - oura Bay was perfect !!!
From our initial enquiry to departure absolutely seamless !!!
We asked what rooms were best for Sunsets - we go the best available !!
The rooms were spotless - staff were amazing - pool was heaven - pool bar was reasonably priced - hotel bar was quiet but also reasonably priced
Location - 5 mins walk to The Strip - 15 mins walk to the Old Town (or only Euros 5 in a taxi)
We had toom 360 - perfect ! - great evening sun - large double bed - basic kitchen - but freezer and ice cold beers when required from the large supermarket 2 mins across the road !!
Special thanks to Igor - you made this the perfect holiday - many thanks
Posted by a verified traveller on 10 Apr 2019
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Comment from Hotel Management
11 Apr 2019
by Front Office Manager
Dear Mr. McLaren,
Thank you for your preference and feedback it means a lot to us.
hope to welcome you in a near Future.
Warm Regards,
4 out of 5
Good locaion
Pros:Good room facilities - good choice of TC channels too
Cons:Disabled access to hotel as no access for wheelchair users
Location:Good location between old town and strip with a number of bars/restaurants close by.
Very nice apartment in good location - very comfortable rooms with good facilities and quiet - lovely pool area.
Posted by Dolly, from West Midlands UK on 30 Sep 2017
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2 out of 5
Great location - Busy
The location was great. Close to supermarket and great car rental spot. However as I went with family the albufeira strip wasn't very appropriate for them so there wasn't much to do for the evening. We generally took a cab to old town which cost around 4 euros to get there and spent most of our evenings there. The strip can be really busy and lots of load music and alcohol!
The hotel room itself was ok in terms of it being clean but the sofa bed was terrible it was a single sofa bed with no pillow so had to borrow a friends. The showers were awful, the water wasn't being drained from the bath tub and was flooding while showering. We called several times to get it fixed and the receptionist was very rude. We also had no hot water for 4 days in a row. We went to reception many times and they always said they will fix it and they didn't.
However one of the receiptionsts called Natalja was probably the best receiptionst I've ever Met. She was always out to help and go the extra mile. (Unlike her colleagues).
The shower head kept falling off whilst showering and still nothing was done about it.
The pool is shared with a close by hotel and it becomes ridiculous busy.
Would I stay here again? No, there are much better hotel close by for a slightly higher price but we'll worth it.
Posted by chris, from london on 21 Aug 2017
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4 out of 5
Good stay, excellent staff, great holiday!
Was the very beginning of the season so first few days quiet and renovations being carried out. Disappointed pool bar shut as had to go elsewhere for drinks etc. upon arrival we could have or room straight away at1pm and was changed to a room that had sunshine (literally) all afternoon until sunset on our balcony which was great if not a little noisy due to the roundabout. The rooms were tired but the bar area and lobby were a lot better. To be fair though a lot of Albufeira looked tired (lots of sights spoiled by mindless graffiti tagging- a real shame) and for the price we could not fault it, we also were offered late checkout as our flight wasn't until 6:40pm and this was at no charge. Every member of Staff on reception were incredibly friendly and helpful, a real credit to the hotel. We wished we could have stayed longer. It was quiet at the hotel until the last night and day we were there and to be honest we liked it like that. Supermarket straight across the street for all supplies and 5-10mins walk to the strip. 20 -25 mins walk to centre of albufeira and in the lovey weather we had this was no chore. Thanks for a great stay :-)
Posted by Rob, from Castleford, Uk on 11 Mar 2017
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4 out of 5
Cc
Tres bienraport qualite prix
trescentral entre la vieille ville et la nouvelle beaucoup de point forts la tranquillite
Posted by wa, on 18 Mar 2017
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
