"First time staying in this hotel and we had a great stay! Very good value for money. Brilliant selection at breakfast. I requested gluten free bread m ... " More
1 Sep 2022 by Beatriz Português - Guest Relations
Dear Susan,Thank you very much for sharing your experience at our Hotel NAU São Rafael Atlântico.We are very pleased to note your satisfaction with our service and hotel facilities. Your satisfaction is our main focus and we are proud to see that we met your expectations.We look forward to welcoming you back in the near future.Kind Regards Beatriz PortuguêsGuest Relations
7 Aug 2022 by Beatriz Português - Guest Relations
Dear Donal Wrynn, Thank you very much for sharing your experience at our Hotel NAU São Rafael Atlântico. We are very pleased to note your satisfaction with our service and hotel facilities. Your satisfaction is our main focus and we are proud to see that we met your expectations. We look forward to welcoming you back in the near future. Kind Regards, Beatriz Português Guest Relations
10 Jan 2019 by Guest Relations
Dear Guest, Thank you for choosing our Hotel NAU São Rafael Atlântico for your stay and for taking the time to share your experience. We are delighted to read such an amazing review. Also, we appreciate your kind words regarding our attentive Team, they are truly appreciated by all of us. Thank you for your kind words of recognition. Our commitment to making our Guests holiday a memorable experience is our goal and your comments further motivate us on this daily objective. We look forward to an opportunity to welcome you again at our hotel in the near future and provide you another wonderful experience. Kind regards, Sara Fernandes Guest Relations
10 Sep 2018 by Guest Relations
Dear Guest, Thank you for taking the time to share your experience at our Hotel NAU São Rafael Atlântico. We are really pleased to hear that you have enjoyed your stay with us. Also, we appreciate your positive comments about our privileged location near São Rafael beach. We take good note of your observation regarding the toilets next to the pool area. Our Managment Team is already aware of the situation and will, certainly, solve this aspect as soon as possible. We are looking forward to welcome you back sometime soon. Kind regards, Sara Alves Guest Relations
12 Aug 2018 by Guest Relations
Dear Katia, Thank you for taking the time to share your experience at Nau São Rafael Atlântico. We are really pleased to hear that you have enjoyed your stay with us and particularly appreciated our amazing sushi restaurant and also the service provided by our attentive team. We appreciate your feedback about the buffet price and we will certainly take your suggestion into consideration. We look forward to an opportunity to welcome you back. Kind Regards, Mariana Reis Guest Relations
27 Mar 2018 by Filipa Freitas – Assistant Manager
Dear Mr. Simon, We thank you for choosing NAU São Rafael Atlântico for your stay and for sharing your review. We are really happy to read that you enjoyed our food offer and had a comfortable stay at our hotel. We strive to continuously provide a high quality service to our guests and we are really glad to hear that the same took place during your stay. Thank you again for sharing your comments We are looking forward to welcome you again at our hotel in the near future. Best regards, Filipa Freitas – Assistant Manager
24 Feb 2018 by Filipa Freitas – Assistant Manager
Dear Mr. Geoff, We thank you for choosing NAU São Rafael Atlântico for your stay and for sharing your amazing review. We are also really grateful with your positive comments concerning our location close to the beach, buffet breakfast and indoor pool. Our teams work to continuously provide a high quality service to our guests and we are really glad to hear that the same took place during your stay. Thank you again for sharing your review. We really hope to have the opportunity to welcome you again at our hotel in the near future and provide you another perfect short break. Best regards, Filipa Freitas – Assistant Manager
15 Oct 2017 by Filipa Freitas – Assistant Manager
Dear Mr. Billy. We thank you for choosing NAU São Rafael Atlântico for your stay and for taking your time to share your experience at our hotel in the Expedia platform. We are really happy to hear that you found our hotel lovely, modern and comtemporary, specially by reading your positive comments concerning our facilities, location, overall cleanness and staff service. We work to continuously provide a high quality service, therefore we took note of your suggestion concerning our Arabian Sea Chill Out bar service for the consideration of the improvement of our service. Thank you again for sharing your review. We hope to have the opportunity in welcome you again at our hotel in the near future. Kind regards, Filipa Freitas – Assistant Manager