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Holiday Inn Express & Suites Albuquerque Historic Old Town by IHG

Property class: 2.5

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Photo gallery for Holiday Inn Express & Suites Albuquerque Historic Old Town by IHG

Restaurant
Point of interest
Indoor pool
Exterior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
2300 12th St Nw, Albuquerque, NM, 87104
  • Place, Indian Pueblo Cultural Center
    ‪2 min walk‬
  • Place, Explora Science Center and Children's Museum
    ‪4 min drive‬
  • Place, New Mexico Museum of Natural History and Science
    ‪4 min drive‬
  • Airport, Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Pet Friendly)

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed (Pet Friendly)

9.8 out of 10
Exceptional
(11 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Pet Friendly)

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds (Pet Friendly)

8.2 out of 10
Very good
(17 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Roll-in Shower (Mobility Accessible)

Shower, free toiletries, hair dryer, towels

Standard Room, 2 Double Beds, Roll-in Shower (Mobility Accessible)

8.0 out of 10
Very good
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

9.0 out of 10
Wonderful
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Mountain View

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Mountain View

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Roll-in Shower (Communications, Mobility)

Pillow-top beds, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Roll-in Shower (Communications, Mobility)

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(2 reviews)
  • Mountain view
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

8.2 out of 10
Very good
(13 reviews)
  • Mountain view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mountain View

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Mountain View

9.4 out of 10
Exceptional
(15 reviews)
  • Mountain view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(55 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Room amenity

Standard Room

  • City view
  • 32 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds, Mountain View

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Mountain View

8.8 out of 10
Excellent
(10 reviews)
  • Mountain view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, Multiple Beds

8.6 out of 10
Excellent
(12 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(9 reviews)
  • Mountain view
  • 53 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Holiday Inn Express & Suites Albuquerque Historic Old Town by IHG

An indoor pool, a 24-hour fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free self-service breakfast and free WiFi in public areas are also provided. Other amenities include a hot tub, a business centre and conference space. Weekly housekeeping is available.
Holiday Inn Express & Suites Albuquerque Historic Old Town by IHG offers 108 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. A pillow menu is available. Flat-screen televisions come with premium cable channels. Bathrooms include a shower and complimentary toiletries.

This Albuquerque hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Holiday Inn Express & Suites Albuquerque Historic Old Town by IHG gets high marks from our customers. During your stay, you're just a quick walk from Indian Pueblo Cultural Center. You'll find features such as free WiFi in public areas, plus an indoor pool and a 24-hour gym.
  • Free self-service breakfast served daily
  • Free WiFi
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym and archery
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 3-minute drive from Old Town Plaza and a few minutes from Albuquerque Convention Center
  • Cats and dogs welcome for a fee (restrictions apply)
Holiday Inn Express & Suites Albuquerque Historic Old Town by IHG offers its guests an indoor pool, a hot tub, and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre, 3 meeting rooms, and coworking spaces are available. Free breakfast is served daily. Event space at this hotel measures 1020 square feet (95 square metres) and includes conference space. A vending machine, gift shops/newsstands, and concierge services are also featured at the business-friendly Holiday Inn Express & Suites Albuquerque Historic Old Town by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Holiday Inn Express & Suites Albuquerque Historic Old Town by IHG was completed in March 2019.

This Albuquerque hotel is smoke free.

Guests are served a free self-service breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (USD 7 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Limited number of on-site self parking spaces per unit
  • Onsite parking includes off-street options

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Archery
  • Hot tub
  • Indoor pool
  • TV in common areas
  • Wine tours

Family friendly

  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 1,020 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2008
  • Renovated entire property - March 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 65 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self-parking fee: USD 7.00 per day
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Historic Albuquerque
Holiday Inn Express Historic Hotel Albuquerque
Holiday Inn Express Historic Hotel
Holiday Inn Express Historic
Holiday Inn Express Suites Historic

Holiday Inn Express & Suites Albuquerque Historic Old Town by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 597 out of 1000 reviews
Rating 8 - Good. 228 out of 1000 reviews
Rating 6 - Okay. 80 out of 1000 reviews
Rating 4 - Poor. 51 out of 1000 reviews
Rating 2 - Terrible. 44 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

4/10 Poor

Xiaoxing

Travelled with group
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
I booked a room with a mountain view; however, the window in my room was extremely dirty and foggy, making it impossible to see outside. In addition, there was no light-blocking curtain, so I barely slept due to the bright lights from nearby buildings and the street. The bathroom sink was partially clogged and drained very slowly, and there were no plastic liners in the waste bins. Overall, the room felt as though it had been neglected for some time. The front desk staff was also unhelpful. When I requested a room change, I was told it was not possible because there was no one available to clean another room. I had wonderful experiences at Holiday Inn Express & Suites in Socorro and Alamogordo during my visit last week, so this stay was quite disappointing and unexpected. I hope improvements will be made to maintain the strong reputation of Holiday Inn.
Stayed 1 night in Jan 2026

10/10 Excellent

Elaina

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean and safe area.
Stayed 1 night in Jan 2026

8/10 Good

Miguel e

Stayed 1 night in Jan 2026

8/10 Good

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Jan 2026

10/10 Excellent

Garrett

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean rooms. Great security in the parking lot - saw them patrolling frequently. Staff was friendly. The breakfast was one of the better hotel breakfasts in this price range.
Stayed 1 night in Dec 2025

8/10 Good

Doug

Stayed 1 night in Jan 2026

4/10 Poor

Linda

Travelled with family
Disliked: Cleanliness
Room not very clean. Floor by the bed was wet. Floor in the bathroom and entryway was sticky.
Stayed 1 night in Jan 2026

6/10 Okay

George

Travelled with family
Stayed 1 night in Jan 2026

8/10 Good

Sonya

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay except for noisy kids on the floor above us. Very thin floors/ceilings
Stayed 1 night in Dec 2025

10/10 Excellent

Jehan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very nice rooms and the breakfasts is great! You can dine in or grab and go. They have a variety of choices that my family loved and enjoyed.
Stayed 1 night in Dec 2025

4/10 Poor

Katsiaryna

Disliked: Cleanliness, property conditions & facilities
Room. Amenities
Stayed 1 night in Dec 2025

10/10 Excellent

Roy

Staff was very good and pleasant.
Stayed 5 nights in Dec 2025

4/10 Poor

Jesus

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Front desk lady a total disgrace as costumer service person. The room was on the first floor and a room room where pets are allowed.... smelly. Also all the noise from the highway and cars racing the streets didn't let us sleep. That area of Santa Fe is dead... nothing to do around. Great breakfast included and Starbucks right across the street.
Stayed 1 night in Dec 2025

10/10 Excellent

RICARDO

Stayed 3 nights in Dec 2025

8/10 Good

Byron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Freshly warm breakfast.
Stayed 1 night in Dec 2025

10/10 Excellent

Andy

Liked: Cleanliness, amenities, property conditions & facilities
Yes,room was oustanding and a very flindly service.
Stayed 1 night in Dec 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 2 nights in Nov 2025

2/10 Terrible

Miguel

Liked: Staff & service
Disliked: Cleanliness, amenities
The water was grey, murky, and cloudy. Went to fill up my dogs water bowl when we saw how cloudy the water was. Used our own bottled water to brush our teeth
Stayed 1 night in Dec 2025

10/10 Excellent

Jason

Stayed 1 night in Dec 2025

8/10 Good

Pam

Liked: Cleanliness, room comfort
Shower was great. Bed was comfortable. Common areas could use a little sprucing up.
Stayed 1 night in Dec 2025

10/10 Excellent

Natalie A

Liked: Cleanliness, staff & service, amenities
Clean room
Stayed 1 night in Dec 2025

8/10 Good

Kellerie

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Friendly helpful staff. Nicely appointed room with thoughful amenities.
Stayed 1 night in Dec 2025

6/10 Okay

Eric, Rockford

Travelled with partner
Staff was great. Room could use some updating. Bathroom door was covered in what could be mold.
Stayed 1 night in Dec 2025

8/10 Good

Catherine

Stayed 1 night in Dec 2025

6/10 Okay

Jennifer

Travelled with partner
Liked: Cleanliness, amenities
Staff was great, room was clean, breakfast was decent. The only drawback was that the mattress was rock hard, which really messed with our backs. That’s the only reason for my rating, otherwise it was an excellent visit.
Stayed 2 nights in Nov 2025