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Hotel Albuquerque at Old Town

3.5 star property
VIP Access

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Photo gallery for Hotel Albuquerque at Old Town

Property entrance
Lobby sitting area
Lobby
Spa
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air-conditioning

Explore the area

View in a map
800 Rio Grande Blvd Nw, Albuquerque, NM, 87104
  • Place, Albuquerque Museum
    ‪5 min walk‬
  • Place, Old Town Plaza
    ‪7 min walk‬
  • Place, New Mexico Museum of Natural History and Science
    ‪10 min walk‬
  • Airport, Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    ‪13 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Traditional Room, 1 King Bed

Premium bedding, desk, laptop workspace, blackout curtains

Traditional Room, 1 King Bed

9.4 out of 10
Exceptional
(116 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Premium bedding, desk, laptop workspace, blackout curtains

Traditional Room, 2 Double Beds

9.0 out of 10
Wonderful
(110 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, Balcony

Traditional Room, 1 King Bed, Balcony | Premium bedding, desk, laptop workspace, blackout curtains

Traditional Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(96 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Balcony

Traditional Room, 2 Double Beds, Balcony | Premium bedding, desk, laptop workspace, blackout curtains

Traditional Room, 2 Double Beds, Balcony

9.4 out of 10
Exceptional
(35 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite | Premium bedding, desk, laptop workspace, blackout curtains

Junior Suite

9.8 out of 10
Exceptional
(28 reviews)
  • Mountain view
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Balcony

Junior Suite, Balcony | Premium bedding, desk, laptop workspace, blackout curtains

Junior Suite, Balcony

9.6 out of 10
Exceptional
(19 reviews)
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Albuquerque at Old Town

Along with an outdoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. Other amenities include a coffee shop/cafe, a hot tub and a business centre.
Hotel Albuquerque at Old Town offers 188 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Premium cable televisions are provided.

Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the shopping around Hotel Albuquerque at Old Town. During your stay, you're just a quick walk from Albuquerque Museum. 2 bars, an outdoor pool and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Just a 4-minute drive from Albuquerque Convention Center and 7 minutes from University of New Mexico
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hotel Albuquerque at Old Town offers its guests an outdoor pool and a hot tub. There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges.

A business centre and meeting rooms are available. Event space at this hotel measures 39719 square feet (3690 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Hotel Albuquerque at Old Town.

This 3.5-star Albuquerque hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7 AM to 10:00 AM.
Hotel Albuquerque at Old Town has a restaurant on site.
Gardunos of Mexico – This restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transport

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 10:00 AM for a fee: USD 10 to 30 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Gardunos of Mexico

Things to do

  • Hot tub
  • Outdoor pool
  • Shopping

Family friendly

  • In-room cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 39,719 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 11 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 26.91 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • Internet access
  • Newspaper
  • Parking
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 30 per person
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Albuquerque Old Town
Hotel Albuquerque Old Town
Hotel Old
Holiday Inn Express And Suites Albuquerque Old Town
Albuquerque At Old Town
At Old Town Hotel Albuquerque
At Old Town Albuquerque
Hotel Albuquerque at Old Town Hotel
Hotel Albuquerque at Old Town Albuquerque
Hotel Albuquerque at Old Town Hotel Albuquerque

Hotel Albuquerque at Old Town Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1131 out of 1616 reviews
Rating 8 - Good. 297 out of 1616 reviews
Rating 6 - Okay. 108 out of 1616 reviews
Rating 4 - Poor. 41 out of 1616 reviews
Rating 2 - Terrible. 39 out of 1616 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Easy parking, attentive staff, clean room, quiet, great view.
Stayed 3 nights in Feb 2026

10/10 Excellent

christine

Stayed 1 night in Feb 2026

10/10 Excellent

Gila

Stayed 1 night in Feb 2026

10/10 Excellent

Charles, TAMPA

Stayed 1 night in Feb 2026

10/10 Excellent

Nerissa

Stayed 1 night in Feb 2026

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff!
Stayed 1 night in Dec 2025

6/10 Okay

Rosabel

Staff, restaurant food and services
Stayed 1 night in Feb 2026

10/10 Excellent

Virginia

Stayed 1 night in Feb 2026

2/10 Terrible

Shanna

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
During our stay, the elevator was broken, which made it extremely difficult for us. We had to use the stairs repeatedly while hauling luggage up and down. At times there was only one elevator barely operating, which caused long waits and added to the frustration. What concerned me the most was the safety issue. Because the elevators were not functioning properly, the doors to the stairwell and other areas were left open. This made us feel very uncomfortable and unsafe during our stay. We chose to book through Hotels.com expecting a comfortable and secure experience, but unfortunately this situation made our stay very stressful. I would appreciate your help in reviewing this matter and letting us know what can be done to address this issue. Then your post said taxes and fees included, and they charged me an extra hundred and some dollars for tax and travel fee
Stayed 2 nights in Feb 2026

10/10 Excellent

Camille

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful!
Stayed 1 night in Feb 2026

10/10 Excellent

Virginia

Stayed 3 nights in Feb 2026

10/10 Excellent

Charlotte

Stayed 3 nights in Feb 2026

10/10 Excellent

Jose

Stayed 1 night in Feb 2026

10/10 Excellent

Tori

Stayed 1 night in Feb 2026

10/10 Excellent

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
Great location and kind helpful staff the rooms were clean and cozy.
Stayed 2 nights in Feb 2026

10/10 Excellent

Linette Mavis

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Staff were friendly
Stayed 6 nights in Nov 2025

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and amenities! Clean comfortable rooms. Friendly staff.
Stayed 1 night in Feb 2026

6/10 Okay

Jane

Stayed 1 night in Feb 2026

10/10 Excellent

John

Stayed 1 night in Feb 2026

10/10 Excellent

Marysela

Stayed 3 nights in Feb 2026

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, staff & service, amenities
Beautiful hotel within walking distance of Sawmill and Old Towne. Room was cozy and clean. The staff is so nice.
Stayed 1 night in Feb 2026

10/10 Excellent

Steve

Liked: Amenities, property conditions & facilities
Nice clean room, spacious, great bathroom, beautiful view
Stayed 1 night in Feb 2026

10/10 Excellent

Sarah

Stayed 1 night in Feb 2026

10/10 Excellent

Melissa, Abilene

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This is our second stay in a week as we traveled from Texas to Arizona! Awesome accommodations and so easy to walk to Old Town to restaurants in the evening!
Stayed 1 night in Feb 2026

10/10 Excellent

Julissa

Stayed 2 nights in Dec 2025