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Diplomat Hotel Alice Springs

3.5 star property

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Photo gallery for Diplomat Hotel Alice Springs

2 restaurants, lunch served
Outdoor pool, open 7 AM to 9 PM, pool loungers
Hypo-allergenic bedding, desk, soundproofing, iron/ironing board
Reception
Double Room | Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
20 Gregory Terrace, Corner Hartley St and Gregory Terra, Alice Springs, NT, 0870
  • Australian Aboriginal Dreamtime Gallery
    ‪2 min walk‬
  • Todd Mall
    ‪2 min walk‬
  • Lasseters Casino
    ‪4 min drive‬
  • Alice Springs, NT (ASP)
    ‪15 min drive‬

Room options

View all photos for Deluxe Queen Twin

Deluxe Queen Twin | Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

Deluxe Queen Twin

8.0 out of 10
Very good
(10 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Queen Twin

Standard Queen Twin | Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

Standard Queen Twin

7.0 out of 10
Good
(29 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Queen

Deluxe Queen | Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

Deluxe Queen

8.0 out of 10
Very good
(2 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Double Room | Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Queen

Standard Queen | Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

Standard Queen

  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Single Room

Single Room | Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

Single Room

7.0 out of 10
Good
(2 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe King

Deluxe King | Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

Deluxe King

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Diplomat Hotel Alice Springs

Motel in Alice Springs with 2 restaurants and 24-hour front desk
Along with 2 restaurants, this motel has an outdoor pool and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, concierge services and dry cleaning.
Diplomat Hotel Alice Springs offers 80 accommodations with coffee/tea makers and an iron/ironing board. This Alice Springs motel provides complimentary wireless Internet access.

Bathrooms include a shower. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the motel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Diplomat Hotel Alice Springs. During your stay, you're just a quick walk from Australian Aboriginal Dreamtime Gallery. Free WiFi in public areas, free self-parking and 2 restaurants are available.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Australian Aboriginal Dreamtime Gallery and Mbantua Fine Art Gallery and Cultural Museum
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, a terrace, and barbecue grills are also featured at the business-friendly Diplomat Hotel Alice Springs. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Alice Springs motel.

For a fee, guests can enjoy a continental breakfast daily from 6:00 AM to 11:30 AM.
Uncles Tavern – This bar serves lunch and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:00 AM to 11:30 AM for a fee: AUD 13.50 to 28 for adults and AUD 10 to 12.50 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Uncles Tavern

Things to do

  • Bicycle storage
  • Billiards/pool table
  • Bingo
  • Karaoke
  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • In a nature reserve
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 floors
  • 3 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Private bathroom
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per day.
  • Cots (infant beds) are available for AUD 10.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately AUD 13.50 to 28.00 for adults and AUD 10.00 to 12.50 for children
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 30.0 per day
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7 AM to 9 PM

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Diplomat Alice Springs
Diplomat Motel Alice Springs
Diplomat Alice Springs Motel
Diplomat Motel Alice Springs
Diplomat Hotel Alice Springs Motel
Diplomat Hotel Alice Springs Alice Springs
Diplomat Hotel Alice Springs Motel Alice Springs

Diplomat Hotel Alice Springs Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 236 out of 1001 reviews
Rating 8 - Good. 424 out of 1001 reviews
Rating 6 - Okay. 199 out of 1001 reviews
Rating 4 - Poor. 84 out of 1001 reviews
Rating 2 - Terrible. 58 out of 1001 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Priscilla

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
We enjoyed our stay , It was nice & peaceful, Staff were great
Stayed 2 nights in May 2025

8/10 Good

Ravi

Stayed 1 night in May 2025

10/10 Excellent

Eddy

Stayed 1 night in May 2025

6/10 Okay

Andi

Stayed 1 night in Apr 2025

6/10 Okay

Thornly

Liked: Cleanliness, staff & service, amenities
The room needs refurbishment. Feels old.
Stayed 2 nights in Apr 2025

10/10 Excellent

shane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

HOMELY

PERFECT LOCATION/FOOD ON SITE WITH FOXTEL/HELPFUL STAFF CULTURE MIX KIWIS AND SRI LANKANS A1 SERVICE
Stayed 1 night in Apr 2025

8/10 Good

Adrienne

Travelled with family
Liked: Amenities
Location was really good
Stayed 1 night in Apr 2025

4/10 Poor

Timothy D

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Basic accommodation

Prison cell feeling bars on windows, no shower stall, Spartan furniture. Clean sheets and bed was okay.
Stayed 1 night in Apr 2025

8/10 Good

Robyn

Business traveller
Disliked: Amenities
Situated in a very convenient place, restaurant/pub attached with good food and very friendly helpful staff. just a little noisy as in the middle of town.
Stayed 2 nights in Apr 2025

2/10 Terrible

Kaitlin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Adam

Stayed 1 night in Apr 2025

8/10 Good

Stephen

Business traveller
Liked: Cleanliness, staff & service, amenities
Timely and friendly staff
Stayed 4 nights in Mar 2025

2/10 Terrible

Shannon

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Adam

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Bonnie

Travelled with partner
Liked: Cleanliness, staff & service
The room we got was not like the room on the Expedia website. The bathroom needed work and cleaning and the air conditioning didn't work well. The stairs leading to our room felt like they were going to break. The manager told us he had trouble getting someone to fix them, but it would happen next week. It is in a seedy part of town and we didn't feel safe going out after dark. The staff was very nice.
Stayed 1 night in Mar 2025

6/10 Okay

Daniel

Stayed 1 night in Jan 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Staff & service, property conditions & facilities
It was a nice place , but bath/spa , I wouldn’t have as it didnt look very clean , had no spoon to make coffee. Sliding doors were very hard to open and close and lock
Stayed 1 night in Jan 2025

8/10 Good

Julia

Stayed 3 nights in Jan 2025

4/10 Poor

Verified traveller

Disliked: Staff & service
Stayed 1 night in Dec 2024

6/10 Okay

Kate

Travelled with family
Liked: Cleanliness, staff & service, amenities
The old orange curtains had holes & were falling down. They were that thin that the curtains didn’t block out any sunlight . Plus the street lights shon straight through the thin curtains. We all had a terrible nights sleep.
Stayed 1 night in Dec 2024

10/10 Excellent

Susan

Great motel

Booked a single room but was given a room for three,bed/ pillows very comfy,lovely clean towels and had toiletries, plenty of tea coffee suger and even biccies, staff were lovely very accommodating,although given I bigger room I’d much prefer fed the single,aircon better tv worked better but definitely would stay again,over road to shopping mall, woolies etc, might be budget but a very good budget hotel and no better location and great pool
Stayed 3 nights in Nov 2024

6/10 Okay

Yvonne Lesley

Disliked: Amenities, property conditions & facilities
Firstly I booked a flight and hotel package. Great price but when I got there I realised why. I was placed in a old tired room. Fridge was leaning, no shelves or bottle racks. Mould in places in shower. It was not at all like the bright photo shown on this site. Mine was dark grey and very tired. Paint chipped. Just run down overall. Some rooms on other side looked like they had been redone but not my section. So false advertising. It was very close to shopping so that was a bonus. I could hear music until the early hours and the bed was not comfy. The view from the window was run down back yards of businesses. I would not book here again for this single room.
Stayed 4 nights in Nov 2024

6/10 Okay

Ethel

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Excellent location, very friendly and helpful staff. Furnishings could be updated. One window wouldn't lock which gave us a bit of a feeling of insecurity. The room door and lock were awful.
Stayed 1 night in Nov 2024

8/10 Good

Jerilyn

Liked: Staff & service, room comfort

Bang for the Buck Very Good Motel

Staff was very friendly. Room was comfortable. Bathroom needed to be "refreshed", meaning there was what appeared to be mildew in the cracks in the shower and walls, however, you could tell it was cleaned, just needed to be repainted/repaired. Restaurants were good. The pool was refreshing, and having laundry facilities was great. Bang for the buck this is a very good motel.
Stayed 3 nights in Oct 2024

6/10 Okay

Michael

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Have stayed here several times in the past on way to Darwin and return and have always recommended to friends to stay there. This time was disappointed with condition of room bed looked like it was made by a 5 year old and curtains wouldnt cover window properly had to use sheet to cover gaps. Would recommend owners have a serious look at how the hotel is being run.