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Ibis Almaty Jetisu

3.5 star property

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Photo gallery for Ibis Almaty Jetisu

Property amenity
Daily buffet breakfast (KZT 9000 per person)
Lobby
Lobby
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Parking included
  • Laundry
  • Housekeeping

Explore the area

View in a map
Abylai Khan Avenue 55, Almaty, A05A2K5
  • MEGA Park
    ‪10 min walk‬
  • Zenkov Cathedral
    ‪12 min walk‬
  • Almaty Opera House
    ‪2 min drive‬
  • Almaty (ALA-Almaty Intl.)
    ‪14 min drive‬

Room options

View all photos for Premium Room, 1 Double Bed

Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 Double Bed

8.0 out of 10
Very good
(3 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

8.4 out of 10
Very good
(9 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Exterior

Mercure Almaty City Center

  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, 79 reviews
The price is CHF 134
includes taxes & fees
31 Aug - 1 Sept
Mercure Almaty City Center

About this property

Ibis Almaty Jetisu

Eco-certified hotel with 24-hour fitness centre and steam room
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a steam room, a 24-hour business centre and concierge services are on-site. Housekeeping is available on request.
Ibis Almaty Jetisu offers 166 air-conditioned accommodations with minibars and a safe. LCD televisions are featured in guestrooms. Bathrooms include a shower, hairdryers and toothbrushes and toothpaste.

This Almaty hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a steam room and a 24-hour fitness centre.
During your stay at Ibis Almaty Jetisu, you'll be within walking distance of Gabit Musrepov Kazakh Theatre for Children and Youth. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a 24-hour business centre and laundry facilities
  • On-site recreation includes a 24-hour gym and a steam room
  • Within a 15-minute walk of Gabit Musrepov Kazakh Theatre for Children and Youth and 28 Panfilov Heroes Memorial Park
Ibis Almaty Jetisu offers its guests a steam room and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

You'll find a 24-hour business centre on site. The eco-certified Ibis Almaty Jetisu also features concierge services, laundry facilities, and dry cleaning/laundry services. Self parking is free.

This 3.5-star Almaty hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.
Ibis Almaty Jetisu has a restaurant on site.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; KZT 9,000 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Steam room

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (76 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (65 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ibis Almaty Jetisu

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately KZT 9000 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Ibis Almaty Jetisu Hotel
Ibis Almaty Jetisu ALMATY
Ibis Almaty Jetisu Hotel ALMATY

Ibis Almaty Jetisu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 67 out of 93 reviews
Rating 8 - Good. 19 out of 93 reviews
Rating 6 - Okay. 4 out of 93 reviews
Rating 4 - Poor. 3 out of 93 reviews
Rating 2 - Terrible. 1 out of 93 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ram

Stayed 1 night in May 2025

10/10 Excellent

Karen, Columbus

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to where the action is! Plenty of shopping and restaurants.
Stayed 2 nights in May 2025

8/10 Good

Jason Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern hotel in downtown Almaty.

Clean and modern hotel. Loved the refillable glass water jugs. Responsive room service. The sauna was nice and hot too.
Stayed 5 nights in Apr 2025

10/10 Excellent

Mohammad

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Louis

Stayed 3 nights in Apr 2025

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Frustrating that you cannot adjust the room temperature. It is fixed during winter to be quite hot
Stayed 2 nights in Mar 2025

10/10 Excellent

Denis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern hotel, well located, friendly staff and welcoming.
Stayed 3 nights in Feb 2025

10/10 Excellent

Siu Tjing Tammy

Great location
Stayed 1 night in Jan 2025

10/10 Excellent

Siu Tjing Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurants and malls around, room is warm in winter, clean, modern design, sufficient space for 2 big luggages.
Stayed 1 night in Jan 2025

8/10 Good

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Only two negatives really - laundry very expensive (always is). Room card stopped working 6 times and I had to go to the reception each time. They eventually changed a battery in the door but this took too long. Everything else great
Stayed 5 nights in Sep 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice in Almaty

Very nice option in Almaty in a walkable area with lot of restaurants. The room was very new and clean and well-appointed with a great shower. Staff was friendly and helpful. No complaints, and would happily stay there again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Santiago

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Caroline

Stayed 1 night in Aug 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice for Almaty

Hotel was clean and comfortable. Decor was modern and neat. Location is nice with lots nearby to do, and the breakfast buffet had a wide selection of foods.
Stayed 1 night in Jun 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trendy

Comfortable for two nights. Great location.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ekaterina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
This is a very nice hotel. Recommend!
Stayed 2 nights in Jun 2024

10/10 Excellent

Newel

Business traveller
Liked: Cleanliness, staff & service, room comfort
Very comfortable and convenient location.
Stayed 4 nights in May 2024

10/10 Excellent

LEO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and very helpful. Modern and very upbeat and fun. Great Breakfast
Stayed 1 night in Apr 2024

10/10 Excellent

Michael, Meridian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern, well-equipped in a dynamic neighborhood with lots of eating/drinking options.
Stayed 2 nights in Apr 2024

8/10 Good

Aya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was good except the room cleaning
Stayed 1 night in Dec 2023

2/10 Terrible

Ignacio

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort

dont stay here

Terrible beds, constant power cuts, false evacuation alarms (3) in the middle of night, never use a French chain again!
Stayed 1 night in Nov 2023