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Park Hotel Almaty

4.0 star property

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Photo gallery for Park Hotel Almaty

Premium Suite | Bathroom | Rainfall showerhead, free toiletries, hair dryer, bathrobes
Daily buffet breakfast for a fee
Lobby lounge
Exterior
Fitness facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar
  • Laundry room

Explore the area

View in a map
164, Nursultan Nazarbayev Avenue, Almaty, 050021
  • Place, Almaty Opera House
    ‪9 min walk‬
  • Place, Republic Square
    ‪9 min walk‬
  • Place, National Museum of Kazakhstan
    ‪12 min walk‬
  • Airport, Almaty (ALA-Almaty Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, memory-foam beds, minibar, in-room safe

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(9 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Twin Room

Superior Twin Room | Premium bedding, memory-foam beds, minibar, in-room safe

Superior Twin Room

  • 46 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite | Premium bedding, memory-foam beds, minibar, in-room safe

Junior Suite

  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Suite

Premium Suite | Premium bedding, memory-foam beds, minibar, in-room safe

Premium Suite

  • 84 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Premium bedding, memory-foam beds, minibar, in-room safe

Standard Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Twin Room

Premium bedding, memory-foam beds, minibar, in-room safe

Superior Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Double Room

Premium bedding, memory-foam beds, minibar, in-room safe

Deluxe Double Room

  • Sleeps 2
  • Free Wi-Fi

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About this property

Park Hotel Almaty

This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service and concierge services are on-site.
Park Hotel Almaty offers 60 accommodations with minibars and laptop-compatible safes. This accommodation offers separate sitting areas. Memory foam beds feature premium bedding. A pillow menu is available. LCD televisions come with cable channels and pay-per-view films. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Almaty hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

With your stay at Park Hotel Almaty, you're connected to the convention centre and just a quick walk from Lermontov Russian Drama Theatre. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 10-minute walk of Lermontov Russian Drama Theatre and Nedelka Park
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Park Hotel Almaty.

This 4-star Almaty hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Saltanat – This restaurant serves breakfast, brunch and dinner. Guests can enjoy al fresco dining (weather permitting).
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Ski shuttle nearby
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; KZT 7,000 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Saltanat

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Park Hotel Almaty

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for KZT 7000 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately KZT 7000 per person
  • Airport shuttle fee: KZT 12000 per person (one-way)
  • Rollaway bed fee: KZT 7000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Park Hotel Almaty offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Saltanat Almaty
Worldhotel Almaty
Worldhotel Saltanat
Worldhotel Saltanat Almaty
Worldhotel Saltanat Hotel
Worldhotel Saltanat Hotel Almaty
Saltanat Residence Almaty
Worldhotel Saltanat Almaty Hotel
Park Hotel Almaty Hotel
Park Hotel Almaty Almaty
Worldhotel Saltanat Almaty
Park Hotel Almaty Hotel Almaty

Park Hotel Almaty Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 132 out of 200 reviews
Rating 8 - Good. 56 out of 200 reviews
Rating 6 - Okay. 10 out of 200 reviews
Rating 4 - Poor. 1 out of 200 reviews
Rating 2 - Terrible. 1 out of 200 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Rick

Liked: Cleanliness, amenities, property conditions & facilities
Staff was incredibly friendly and welcoming. Made me feel comfortable immediately!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Tokuei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staffs and excellent room. Breakfast is also nice.
Stayed 21 nights in Mar 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good place to stay

Good hotel in center of they city. very clean and modern
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, property conditions & facilities
Fantastic property. The staff at the front desk could be a bit less robotic and learn a more friendly demeanor, otherwise everything about the property was amazing.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 4 nights in Oct 2025
Verified

8/10 Good

emre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant is fine for dinner. Breakfast is poor.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice in all ways. Very large room woth nice modern furniture and big windows. Greart location with 10-15 min walk to many restaurants. Great breakfast.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel: well planned and spacious rooms, friendly and knowledgable personnel. Well-priced. Excellent quality overall.
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Aishah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good room for solo travelers or two friends max, close from many city landmarks and many restaurants and cafes around so it’s no difficult to find something to eat.. staff are friendly
Room
Lobby
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Anastasiia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I truly enjoyed my stay at the hotel. To my surprise, they even congratulated me on my birthday during breakfast! It was such an unexpected and thoughtful gesture that made my day extra special. Thank you for the amazing hospitality!
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

The room was nice. The bed was confortable to lay on. The location was good you can easily walk around the city but there was no nearby convenient store. They have separated bathroom and toilet which we didnt like. No bidet. Amenities are always available.
Stayed 4 nights in Dec 2024
Verified

2/10 Terrible

atacan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We pay the room but our flights is delayed vy time we get to hotel they don't have room for us
Stayed 2 nights in Aug 2024
Verified

6/10 Okay

Alberto

Liked: Cleanliness, staff & service
Regular Necesita una lavada de cara Ducha y baño claustrofóbicos Servicios mínimos
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

TOMOHISA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
フロントスタッフの方々の対応がとても丁寧で、安心してアルマトイに滞在出来ました。
Stayed 3 nights in Apr 2024
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The room was too warm and could not be cooled until the evening outside air was available via windows.
Stayed 1 night in Mar 2020
Verified

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant staying

Hotel very nice but the room was too hot
Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
modern style of the room, of the lobby :very nice. Everything was very clean. The environment was very comfortable, quiet in a little park of trees. Very peaceful journey here.
Stayed 4 nights in Sep 2019
Verified

10/10 Excellent

Mehmet Olcay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean hotel

Very clean. Close to bus stop and metro. Good for business trip
Stayed 6 nights in Aug 2019
Verified

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Stay.

Great location, excellent service! Very modern and comfortable!
Stayed 4 nights in Jun 2019
Verified

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best hotel in Almaty

알마티에 출장을 가게 되면 늘 이 호텔에서 묵습니다. 지금까지 3번 모두 월드 호텔 살타낫에서 지냈습니다. 굉장히 깨끗하고 친절합니다. 호텔 조식도 맛있고 종류가 다양합니다. 다만 샤워하고 나오면 물이 바닥에 좀 많이 샌다는 점이 있습니다.
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

DXM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was fairly decent. Room was sizeable, clean, functioning. The staff tried to help. Overall quite pleased.
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central Location. Helpful staff. There is an ATM in hotel
Stayed 3 nights in May 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Convenient location, good value, clean and efficient design.
Stayed 2 nights in Apr 2019
Verified

10/10 Excellent

Young Wu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern, clean and good English speaking

It was nice and built as modern interior. But shower booth and toilet is small. Workers for Saltanat are very kind, good english ability. Especially I got many helps, from Zhanar and Irina. Finally, breakfast was nice.
Stayed 2 nights in Feb 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Angenehmes Hotel in relativ zentraler Lage. Freundliches Personal. Frühstücksangebot (Buffet) war ausreichend. Zimmer waren stark geheizt (hier könnte man ne Menge Energie sparen)
Stayed 4 nights in Jan 2019