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Embassy Suites by Hilton Amarillo Downtown

3.5 star property

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Photo gallery for Embassy Suites by Hilton Amarillo Downtown

Bar (on property)
Exterior
Lobby
Terrace/patio
Miscellaneous

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
550 South Buchanan Street, Amarillo, TX, 79101
  • Place, Amarillo Civic Center
    ‪1 min walk‬
  • Place, Hodgetown Stadium
    ‪2 min walk‬
  • Place, Amarillo City Hall
    ‪2 min walk‬
  • Airport, Amarillo, TX (AMA-Rick Husband Amarillo Intl.)
    ‪15 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(10 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Studio Suite, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Premium Studio Suite, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Suite, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Premium Suite, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(8 reviews)
  • 33 sq m
  • Sleeps 6
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Suite, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Premium Suite, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(10 reviews)
  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Presidential Suite, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Presidential Suite, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Suite, 1 King Bed, Accessible, Non Smoking (w/ roll-in shower)

In-room safe, desk, blackout curtains, iron/ironing board

Premium Suite, 1 King Bed, Accessible, Non Smoking (w/ roll-in shower)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Suite, 1 King Bed, Accessible, Non Smoking (hearing acc)

In-room safe, desk, blackout curtains, iron/ironing board

Premium Suite, 1 King Bed, Accessible, Non Smoking (hearing acc)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (w/ bathtub)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking (w/ bathtub)

10.0 out of 10
Exceptional
(6 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (w/ roll-in shower)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking (w/ roll-in shower)

8.6 out of 10
Excellent
(4 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (hearing acc)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking (hearing acc)

10.0 out of 10
Exceptional
(6 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Suite, 2 Queen Beds, Accessible, Non Smoking (w/ bathtub)

In-room safe, desk, blackout curtains, iron/ironing board

Premium Suite, 2 Queen Beds, Accessible, Non Smoking (w/ bathtub)

  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Premium Room, 2 Queen Beds, Accessible, Non Smoking (hearing acc)

In-room safe, desk, blackout curtains, iron/ironing board

Premium Room, 2 Queen Beds, Accessible, Non Smoking (hearing acc)

  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (w/ bathtub)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, Accessible, Non Smoking (w/ bathtub)

9.6 out of 10
Exceptional
(16 reviews)
  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (hearing acc)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, Accessible, Non Smoking (hearing acc)

10.0 out of 10
Exceptional
(12 reviews)
  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Non Smoking

9.0 out of 10
Wonderful
(39 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Non Smoking

9.2 out of 10
Wonderful
(70 reviews)
  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

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4.7 out of 5, Exceptional, 2,326 reviews
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About this property

Embassy Suites by Hilton Amarillo Downtown

Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness centre. Free cooked-to-order breakfast, free WiFi in public areas and a free manager's reception are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Weekly housekeeping is available.
Embassy Suites by Hilton Amarillo Downtown offers 226 accommodations with laptop-compatible safes and a safe. 43-inch flat-screen televisions come with cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include slippers, complimentary toiletries and hairdryers.

This Amarillo hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Embassy Suites by Hilton Amarillo Downtown. During your stay, you're just a quick walk from Globe-News Center. You'll find features such as free WiFi in public areas and a free manager's reception, plus an indoor pool.
  • Free cooked-to-order breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Steps from Hodgetown Stadium and a 4-minute drive from American Quarter Horse Association
  • Cats and dogs welcome for a fee
Embassy Suites by Hilton Amarillo Downtown offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

A 24-hour business centre, 11 meeting rooms, and coworking spaces are available. Event space at this hotel measures 18000 square feet (1672 square metres) and includes a conference centre. The business-friendly Embassy Suites by Hilton Amarillo Downtown also features gift shops/newsstands, a picnic area, and concierge services. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Amarillo hotel.

Guests are served a free cooked-to-order breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
Embassy Suites by Hilton Amarillo Downtown has a restaurant on site.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 18 per day)
  • Covered valet parking on site (USD 33 per day; includes in/out privileges)
  • Limited on-site valet parking
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 11 meeting rooms
  • 24-hour business centre
  • Conference centre (18,000 square foot of space)
  • Coworking space

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 0.65 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 33.00 per day (in/out privileges)
  • Nearby parking fee: USD 18 per day (50 ft away)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Amarillo Downtown Hotel
Hotel Embassy Suites Amarillo Downtown Amarillo
Amarillo Embassy Suites Amarillo Downtown Hotel
Hotel Embassy Suites Amarillo Downtown
Embassy Suites Amarillo Downtown Amarillo
Embassy Suites Hotel
Embassy Suites
Embassy Suites Amarillo
Embassy Suites Amarillo Downtown
Embassy Suites by Hilton Amarillo Downtown Hotel
Embassy Suites by Hilton Amarillo Downtown Amarillo
Embassy Suites by Hilton Amarillo Downtown Hotel Amarillo

Embassy Suites by Hilton Amarillo Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 793 out of 1090 reviews
Rating 8 - Good. 150 out of 1090 reviews
Rating 6 - Okay. 67 out of 1090 reviews
Rating 4 - Poor. 34 out of 1090 reviews
Rating 2 - Terrible. 46 out of 1090 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Elizabeth

I accidentally made the reservation for the wrong city (4 hours drive away) and just needed to change the city location for the same night. Embassy Suites told me to contact Expedia and Expedia told me to contact Embassy Suites. Never got the problem resolved or my money back. I asked the hotel manager to please donate the room to anyone “over served” in their bar since I couldn’t get my money back but that didn’t work either.
Stayed 1 night in Feb 2026

10/10 Excellent

Stayci

Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff, room cleanliness
Stayed 1 night in Feb 2026

10/10 Excellent

Heather, Kyle

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff, clean room, comfortable.
Stayed 2 nights in Feb 2026

10/10 Excellent

Elaine

Stayed 2 nights in Feb 2026

10/10 Excellent

Carol j

Liked: Cleanliness, staff & service, amenities
Room was clean and comfortable. Close to venue. Great happy hour and breakfast.
Stayed 1 night in Feb 2026

6/10 Okay

Kristin

Stayed 1 night in Feb 2026

4/10 Poor

Crystal, Pecos

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom sink was clogged, there was pet hair on the sofa, there were streaks on the table where it wasn’t cleaned. The bed had crumbs underneath the sheets and of course we didn’t notice all of this at once, so there was no point in going and complaining to front desk. The valet didn’t even have the vehicle ready for us. It was cold outside and our truck was off they didn’t open doors load/unload our luggage.
Stayed 1 night in Feb 2026

10/10 Excellent

Randy

Stayed 1 night in Feb 2026

10/10 Excellent

John

Clean facilities, and a great omlet bar for breakfast.
Stayed 1 night in Feb 2026

10/10 Excellent

Samantha, Snyder

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless! Very spacious!! Will stay again.
Stayed 1 night in Nov 2025

6/10 Okay

Jessica

Travelled with family
Liked: Cleanliness, amenities
Room was very hot would not deep below 71
Stayed 1 night in Feb 2026

10/10 Excellent

Aloen

Stayed 1 night in Jan 2026

4/10 Poor

Anoop

Travelled with family
Liked: Cleanliness, property conditions & facilities
The check in experience was poor.
Stayed 1 night in Feb 2026

4/10 Poor

David

Liked: Cleanliness, staff & service, amenities
The parking situation was frustrating and not explained adequately. We were given key cards that did not work, were given 2 more cards, one worked on the room but neither worked on entrance doors - I had to come in the front entrance every time. The room issues; one light flicked on then went back off, the toilet seat was loose, the shower handhelp mount fell off during my shower. Breakfast was advertised as cooked fresh, made to order and ended up being a mediocre buffet. Had to wait in line for about 15 minutes to check in. I reserved a King bed was given a room with 2 queens. I was asked if I wanted a room on the 6th or 5th floor, I said 6th, we were given one on the 5th. It was a nice room. I expected nicer room with no hassles in a Luxury Hotel at that price.
Stayed 1 night in Feb 2026

10/10 Excellent

Jessica

Stayed 2 nights in Jan 2026

8/10 Good

Kalette

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good place for a weekend stay in Amarillo
Stayed 2 nights in Feb 2026

2/10 Terrible

Jesse

Disliked: Amenities
Rude staff
Stayed 1 night in Feb 2026

10/10 Excellent

Brady

Stayed 1 night in Feb 2026

2/10 Terrible

kevin

Stayed 2 nights in Feb 2026

10/10 Excellent

Carman

Stayed 1 night in Feb 2026

10/10 Excellent

rodd

Stayed 1 night in Feb 2026

10/10 Excellent

Arely

Business traveller
Liked: Amenities, property conditions & facilities
Very welcoming and kind staff, amenities were up to standard. The only complaint were the cleaning staff only picked up the towels but never replaced them or made the bed. The shower head and bathroom sink were pretty dirty as well but overall satisfactory.
Stayed 2 nights in Jan 2026

6/10 Okay

Mark E

Liked: Cleanliness, amenities
Room was good. House Keepers were extraordinary nice. However, found your bar keepers not very gay friendly. Still, I left over 20% tip on my tab because these are working stiffs.
Stayed 2 nights in Jan 2026

10/10 Excellent

Richard

Stayed 1 night in Feb 2026

10/10 Excellent

christi

Business traveller
Liked: Cleanliness, staff & service, amenities
Nice
Stayed 2 nights in Feb 2026