The front desk staff were genuinely friendly and check-in was quick and easy- big win right out of the gate.
Now… let’s talk about expectations vs. reality. You’ll see the photos online and think, “Oh wow, this looks cool! Family-friendly! Fun vibes!” And honestly, the idea of this place is great. The execution, however, not so much.
Our room told a story. The shower head was slowly attempting to escape the wall, held in place by what appeared to be a very optimistic amount of caulk. One of the walls had soft spots near the bottom which often indicates damage has entered the chat. I didn’t see visible mold, but let’s just say my instincts were on high alert. The bathtub also looked rough, like it had been through one too many rushed renovations.
The sheets were clean (always appreciated). I did a bed bug check and happy to report none were found. However, there were multiple small brown splatter-looking spots on the walls that weree concerning and definitely not cleaned recently.
The hotel clearly is trying to be funky and semi upscbut it feels like someone tried to renovate in a hurry and said, “Eh, close enough.”
What said I have to give credit where The it's due:
1. Indoor pool
2.The kids’ indoor play area is actually well built and clean
3. The restaurant attached to the hotel was very nice and the food was good (though it felt a bit pricey considering the hotel it’s attached
Breakfast is advertised as included, but it’s important to know what that actually means.