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Tru By Hilton Amarillo West

2.5 star property

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Photo gallery for Tru By Hilton Amarillo West

Interior
Exterior
Fitness facility
Lobby
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
2202 S Soncy Road, Amarillo, TX, 79124
  • Place, Westgate Mall
    ‪12 min walk‬
  • Place, Baptist St. Anthony's Health Care System
    ‪3 min drive‬
  • Place, Northwest Texas Hospitals
    ‪3 min drive‬
  • Airport, Amarillo, TX (AMA-Rick Husband Amarillo Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 1 King Bed

Free WiFi, bed sheets, wheelchair access

Room, 1 King Bed

9.4 out of 10
Exceptional
(109 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Free WiFi, bed sheets, wheelchair access

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(72 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Free WiFi, bed sheets, wheelchair access

Room, 1 King Bed, Accessible, Bathtub

8.6 out of 10
Excellent
(7 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

Free WiFi, bed sheets, wheelchair access

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Free WiFi, bed sheets, wheelchair access

Room, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(2 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Free WiFi, bed sheets, wheelchair access

Room, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(6 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Free WiFi, bed sheets, wheelchair access

Room, 2 Queen Beds, Accessible (Hearing)

9.8 out of 10
Exceptional
(12 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Tru By Hilton Amarillo West

Hotel in Amarillo with free breakfast and fitness centre
A fitness centre, a snack bar/deli and coffee/tea in a common area are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a 24-hour front desk and a front desk safe are on-site. Weekly housekeeping is available.
Tru By Hilton Amarillo West offers 90 accommodations. 49-inch flat-screen televisions come with premium digital channels.

Bathrooms include baths or showers. This Amarillo hotel provides complimentary wired and wireless Internet access. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the free breakfast at Tru By Hilton Amarillo West. During your stay, you're just a quick walk from Shops At Soncy. Features include free WiFi in public areas and free self-parking, plus a gym.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a business centre and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 15-minute walk of Shops At Soncy and Westgate Mall
  • Cats and dogs welcome for a fee
There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi. There's an onsite business centre. Tru By Hilton Amarillo West also features a fitness centre, coffee/tea in common area, and a front desk safe. Self parking is free.

This Amarillo hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium digital channels

More

  • Air conditioning (climate-controlled)
  • Free local calls

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Amarillo West Hotel
Tru Hilton Amarillo West
Tru By Hilton Amarillo West Hotel
Tru By Hilton Amarillo West Amarillo
Tru By Hilton Amarillo West Hotel Amarillo

Tru By Hilton Amarillo West Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 846 out of 1153 reviews
Rating 8 - Good. 176 out of 1153 reviews
Rating 6 - Okay. 81 out of 1153 reviews
Rating 4 - Poor. 27 out of 1153 reviews
Rating 2 - Terrible. 23 out of 1153 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jonathan

Stayed 1 night in Oct 2025

10/10 Excellent

Lisa

Stayed 1 night in Oct 2025

10/10 Excellent

Beth

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very nice place! Friendly staff and good breakfast.
Stayed 1 night in Oct 2025

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Sep 2025

10/10 Excellent

Jesse

Stayed 1 night in Oct 2025

10/10 Excellent

Ann

Liked: Cleanliness, amenities, property conditions & facilities
Great stay. Quiet, clean, comfy!
Stayed 1 night in Oct 2025

10/10 Excellent

Rosanna

Liked: Cleanliness, staff & service, amenities
Everything was wonderful!!!!!!! Super pet friendly!!
Stayed 1 night in Oct 2025

8/10 Good

Phillip

Stayed 2 nights in Oct 2025

4/10 Poor

H Andrea

Travelled with family
Disliked: Cleanliness, staff & service, room comfort

Smelly Pet Friendly hotel

It is a pet friendly hotel, but that doesn't mean it has to be smelly. Every time the AC comes, pet smell was so strong and the overall the room smelled was not so fresh. Broken hair dryer could not be replaced because they do not have any extras. Hard to believe they do not anticipate something like this. I have to make several more trips to Amarillo by end of this year but I will not be back to this hotel.
Stayed 2 nights in Oct 2025

10/10 Excellent

Rebecca

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Very comfortable room. Modern. Love the soap and lotion!! Truly enjoyed our stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Kostyantyn

Stayed 1 night in Oct 2025

10/10 Excellent

Velda

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. We didn't check in until 1am and door was open. Staff was helpful and friendly. Thank you.
Stayed 1 night in Oct 2025

10/10 Excellent

ESLA, HIALEAH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay
Stayed 1 night in Oct 2025

10/10 Excellent

MICHELLE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Lynnetta

Stayed 1 night in Oct 2025

8/10 Good

Sean

Stayed 1 night in Oct 2025

2/10 Terrible

Cathy

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
They have no thought to allergies, the scent the spray throughout the hotel was awful, full allergic reaction
Stayed 1 night in Oct 2025

8/10 Good

Raymond

Liked: Cleanliness, staff & service, room comfort
Newer glass shower door leaked water onto floor. Understand the ecofriendly concept but 3 full size towels is exponentially better than two towels. Please upgrade to quality 2xply toilet paper
Stayed 1 night in Oct 2025

10/10 Excellent

julian

Stayed 1 night in Oct 2025

4/10 Poor

Fank

Stayed 1 night in Oct 2025

10/10 Excellent

Patti

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 1 night in Oct 2025

6/10 Okay

Walter

Stayed 1 night in Oct 2025

8/10 Good

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stat first time at Tru prefer other Hilton locations.
Stayed 1 night in Oct 2025

6/10 Okay

colleen

Travelled with partner
Liked: Staff & service, amenities
Roll in shower has a hump that wheelchair cannot get over making the grab bar inaccessible. Bed mattress bottoms out (no pillow top), talked to breakfast cook re: soggy bacon And not being any or enough available, yet each 3 days bacon was obviously being cooked AFTER breakfast bar served, as you could smell it. Breakfast sausage substitute undercooked and greasy. Oatmeal runny. The excuse of her not having time or any didn’t hold true. Especially watching her stand there on her phone. I guess staff breakfast takes priority ! Front desk staff and cleaning staff very nice and accommodating though. Good snack and drink selection for reasonable prices. But no cash purchase available, so we went next door to Wyndham for that. Lots of parking. Though it seemed the accessible stalls were being abused by some that clearly were not physically challenged. Dog owners terrible at cleaning up poos during our 4 nights but lots of areas to let them do their business with bags and cans provided by hotel. Great location to get to popular sites.
Stayed 3 nights in Oct 2025