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Best Western Plus University Park Inn & Suites

2.5 star property

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Photo gallery for Best Western Plus University Park Inn & Suites

Lobby
Fitness facility
Exterior
Lobby
Indoor pool, pool umbrellas

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pet-friendly
  • Parking included
  • Air-conditioning

Explore the area

View in a map
2500 University Blvd., Ames, IA, 50010
  • Place, Reiman Gardens
    ‪19 min walk‬
  • Place, Iowa State University
    ‪2 min drive‬
  • Place, Stephens Auditorium
    ‪4 min drive‬

Room options

Room

  • Sleeps 3

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator | Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(43 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator | Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(49 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.2 out of 10
Wonderful
(12 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Executive Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, desk, blackout curtains, iron/ironing board

Executive Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly;with Sofabed)

Family Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly;with Sofabed) | Premium bedding, desk, blackout curtains, iron/ironing board

Family Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly;with Sofabed)

8.8 out of 10
Excellent
(5 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

Room

  • Sleeps 2

Room

  • Sleeps 4

Room

  • Sleeps 2

Room

  • Sleeps 2

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub | Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite-1 King Bed, Non-Smoking, Executive Room, Sofabed, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 3

2 Queen Beds, Non-Smoking, Pet Friendly Room, Family Room, Sofabed, Microwave and Refrigerator

  • Sleeps 5

1 King Bed, Non-Smoking, Refrigerator, High Speed Internet Access, Coffee Maker, Hairdryer

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Separate Living Area, Microwave and Refrigerator, Sofabed

  • Sleeps 3

2 Queen Beds, Non-Smoking, Refrigerator, High Speed Internet Access, Coffee Maker, Hairdryer

  • Sleeps 4

King Bed Two Rooms Suite

  • Sleeps 2

King Room

  • Sleeps 2

King Suite With Sofabed

  • Sleeps 4

King Room-Mobility Accessible

  • Sleeps 3

Room

  • Sleeps 3

Room

  • Sleeps 2

Room

  • Sleeps 2

Room

  • Sleeps 2

Room

  • Sleeps 4

Room

  • Sleeps 4

Room

  • Sleeps 2

Room

  • Sleeps 2

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4.6 out of 5, Wonderful, 1,322 reviews
The price is CHF 86
includes taxes & fees
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About this property

Best Western Plus University Park Inn & Suites

An indoor pool, a fitness centre and a hot tub are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and a meeting room are on-site.
Best Western Plus University Park Inn & Suites offers 87 air-conditioned accommodations with free newspapers and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with satellite channels.

Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit and hairdryers. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Best Western Plus University Park Inn & Suites gets good marks from our customers. During your stay, you're just a quick walk from Christofferson Park. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free continental breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a business centre, a meeting room and laundry facilities
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 9 minutes on foot from Christofferson Park and a 3-minute drive from Iowa State University
  • Dogs welcome for a fee (restrictions apply)
Best Western Plus University Park Inn & Suites offers its guests an indoor pool, a hot tub, and a fitness centre. Public spaces have free WiFi. Business amenities include a business centre and a meeting room. Free breakfast is available daily. A terrace, a vending machine, and coffee/tea in common area are also featured at the business-friendly Best Western Plus University Park Inn & Suites. Self parking is free.

This Ames hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 5:30 AM to 9:30 AM and at the weekend from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 5:30 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Plus University

Plus University Park & Suites

Best Western Plus University Park Ames

Best Western Plus University Park Inn & Suites Ames

Best Western Plus University Park Inn Ames

Best Western University Park

Best Western Ames

Ames Best Western

BEST WESTERN PLUS University Park Inn & Suites Ames, Iowa

Best Western Plus University Park Inn Suites

Best Western Plus University Park Inn & Suites Hotel

Best Western Plus University Park Inn & Suites Hotel Ames

Best Western Plus University Park Inn & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 568 out of 1002 reviews
Rating 8 - Good. 279 out of 1002 reviews
Rating 6 - Okay. 86 out of 1002 reviews
Rating 4 - Poor. 40 out of 1002 reviews
Rating 2 - Terrible. 29 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Great pool area
Stayed 1 night in Feb 2026

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
My room was very clean. Quiet. The room HVAC ran quietly. I had a strawberry waffle but saw plenty of other things to eat at breakfast. Great price.
Stayed 1 night in Feb 2026

10/10 Excellent

Terri

Stayed 1 night in Feb 2026

8/10 Good

Amy

Stayed 4 nights in Jan 2026

6/10 Okay

Christopher

Business traveller, Travelled with group
Liked: Cleanliness, amenities
Disliked: Staff & service
The room itself was great for the price. We do overnight investigations at haunted locations and didnt arrive back to the hotel until around 5am. Check out was scheduled for 12pm. We got some sleep while our videos had been transferring from our sd cards to our hard drives. Upon waking up, only one of us had time to shower while the other started taking our bags outside to the car. It was 1135am and we can hear the staff talking, asking each other if we have left already. Another staff member answered and said "no they are not, they are taking their sweet time" made it felt like we where not valued guest and wanted us out of their hotel so they can clean and go home. About 2 minutes before we left i looked outside of the door peep hole and noticed the worker was sitting down on the floor next to her cleaning cart. If you dont want your guest there until 12pm check out then change your check out times.
Staff member who was sitting by her cart outside of our door.
Stayed 1 night in Jan 2026

10/10 Excellent

Darci

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel never disappoints! I love the pillows and cozy bed!
Stayed 1 night in Jan 2026

10/10 Excellent

Marti

Stayed 1 night in Jan 2026

10/10 Excellent

Dennis

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. Clean, courteous & above avg. breakfast. Going back over Valentine's weekend with a group of people!
Stayed 2 nights in Jan 2026

10/10 Excellent

Rosendo, Iowa City

Stayed 1 night in Jan 2026

6/10 Okay

KEVIN

Travelled with family
Liked: Amenities, property conditions & facilities
stayed here four times, first three times on the second floor. 5 stars for those stays. however, if I ever stay here again, I will demand to be on the second floor, as this time I was on the first floor at the very end of the building, and it was like I was transported back 50 years. Bed was cheap and uncomfortable, sink faucet was loose, TV was old and blurry, and bathroom light bulb was burnt out. But not the worst part...I don't know if there were furniture movers above us, but they were working from about 10pm to 2am non-stop. Heard every step and movement like it was in our own room. Heard every time they turned on the bathroom fan, faucet, shower, or flushed the toilet. Constant noise...and I'm guessing they really weren't that loud; just that there was nothing to muffle the sound. My daughter and I couldn't sleep until after 2am it was so loud.
Stayed 1 night in Jan 2026

8/10 Good

Andrew

Stayed 2 nights in Jan 2026

4/10 Poor

jody

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The evening front desk woman was less than accommodating. Loud, rude. Unhelpful.
Stayed 1 night in Jan 2026

10/10 Excellent

Amy

Stayed 1 night in Jan 2026

10/10 Excellent

Steven

Travelled with family, Business traveller, Travelled with pets
Liked: Staff & service, property conditions & facilities
Breakfast was okay, but not great. The eggs I think would do better as scrambled. The biscuits and gravy were great though. Everything else was great about the stay, and I will look to get another room if I need to stay overnight in Ames again.
Stayed 1 night in Jan 2026

10/10 Excellent

Rafael

Stayed 1 night in Jan 2026

10/10 Excellent

Leo

Stayed 1 night in Jan 2026

10/10 Excellent

Scott

Stayed 1 night in Jan 2026

8/10 Good

Derek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Best Western Plus in Ames was really great for our stay! We were in town to see family for a few days and spent the nights here as well as breakfast everyday. The Pros - Price, Breakfast food + coffee machine, Safe location, Clean and well kept lobby and rooms. Cons - the hot tub was wayyyy too hot to use. The beds and pillows could be better. Overall a good place for the value that is really well kept up by staff! I will recommend!
Stayed 2 nights in Jan 2026

10/10 Excellent

Kristen, Colorado Springs

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great, rooms were clean, beds were comfortable. Overall good hotel
Stayed 1 night in Jan 2026

10/10 Excellent

Lillian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. Staff was courteous and helpful. Breakfast was average.
Stayed 1 night in Dec 2025

2/10 Terrible

Megan

Travelled with group
Disliked: Cleanliness, staff & service, amenities
If I could give zero stars, I would. I was traveling to Ames with a friend who was having surgery. Upon arriving, the whole room smelled like toilet bowl cleaner. Our originally planned 3 night stay turned into one; the beds were like sleeping on plyboard that was on some springs. The paint was cracking and peeling in several spots on the walls. Let’s not even talk about the tacky “crown molding” job in the hallways. When I inquired the following morning about either mattress padding or bed toppers - they looked at me like I was crazy. When I realized that wasn’t going to happen - I asked for check out that day without a fee. While they complied with my ask - once she realized she could check me out, even though I booked 3rd party - they did so without anything even close to an apology, and before confirming that was what I would like to do. Service was beyond rude, and the property is way under sub par.
Stayed 3 nights in Dec 2025

10/10 Excellent

Carol

Stayed 1 night in Dec 2025

10/10 Excellent

Beatrice

Business traveller
Liked: Cleanliness, staff & service, amenities
everyone helpful and kind
Stayed 3 nights in Dec 2025

6/10 Okay

Melissa

Liked: Cleanliness, property conditions & facilities
Room was fine. Staff was not overly courteous.
Stayed 1 night in Dec 2025

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very courteous and very clean room.
Stayed 2 nights in Dec 2025