Ciao Papa Hotel Amsterdam Central Station

3.0 star property

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Photo gallery for Ciao Papa Hotel Amsterdam Central Station

Lobby sitting area
Staircase
Front of property
Reception
Basic Twin Room, 2 Single Beds, Shared Bathroom | View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Free WiFi

Explore the area

View in a map
15 Nieuwendijk, Amsterdam, NH, 1012 LZ
  • Place, Dam Square
    ‪9 min walk‬
  • Place, Anne Frank House
    ‪10 min walk‬
  • Place, Leidseplein
    ‪4 min drive‬
  • Airport, Amsterdam (AMS-Schiphol)
    ‪20 min drive‬

Room options

Standard Double Room, 1 Double Bed, Private Bathroom

8.0 out of 10
Very good
(14 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

Economy Double Room, 1 Double Bed, Private Bathroom

7.6 out of 10
Good
(8 reviews)
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room, 2 Single Beds, Private Bathroom

9.6 out of 10
Exceptional
(5 reviews)
  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

Basic Twin Room, 2 Single Beds, Shared Bathroom

  • 10 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Triple Room, Private Bathroom

10.0 out of 10
Exceptional
(2 reviews)
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Basic Single Room, 1 Single Bed, Shared Bathroom

7.6 out of 10
Good
(10 reviews)
  • 8 sq m
  • Sleeps 1
  • 1 Single Bed

Similar properties

About this property

Ciao Papa Hotel Amsterdam Central Station

Hotel in Amsterdam, a short walk to Dam Square
Along with a microwave in a common area, this smoke-free hotel has a fridge in a common area and a TV in a common area. WiFi in public areas is free. Other amenities include multilingual staff assistance.
Ciao Papa Hotel Amsterdam Central Station offers 16 air-conditioned accommodations with laptop-compatible safes and free toiletries. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a hydromassage showerhead.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Ciao Papa Hotel Amsterdam Central Station. During your stay, you're just a quick walk from Dam Square. You'll find features such as free WiFi in public areas.
  • Free WiFi
  • Amenities include multilingual staff, a communal living room and TV in a common area
  • Guests have great things to say about the location and the clean guestrooms
  • Within a 15-minute walk of Dam Square and The 9 Streets
As a guest of Ciao Papa Hotel Amsterdam Central Station, you'll find multilingual staff, a communal living room, and a microwave in a common area. WiFi is free in public spaces. Ciao Papa Hotel Amsterdam Central Station also features a fridge in a common area and a water dispenser.

This 3-star Amsterdam hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • TV in common areas

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • No lift

More

  • 100% renewable energy
  • Communal living room
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children 17 and younger are not allowed at this property. All guests older than 17 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 12.50 per cent will be charged

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses wind and solar energy
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
The front desk at this property is open daily from 8:00 AM - 9:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number KVK Number: 83460543

We should mention

  • Children 17 years old and younger aren't allowed at this property.

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Ciao Papa Hotel Amsterdam Central Station Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 196 out of 400 reviews
Rating 8 - Good. 122 out of 400 reviews
Rating 6 - Okay. 39 out of 400 reviews
Rating 4 - Poor. 25 out of 400 reviews
Rating 2 - Terrible. 18 out of 400 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ellen

Stayed 1 night in Jul 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Very clean!
Stayed 2 nights in Jun 2025

10/10 Excellent

Cole

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great place if you’re looking to come and go as you please. Close to train station, lots of things to explore nearby.
Stayed 2 nights in Jun 2025

6/10 Okay

Andrea

Travelled with family
Liked: Amenities, property conditions & facilities
Staff and location were great! Unfortunately, there were bedbugs, so my daughter and I got bit pretty bad. Staff was nice and they did a deep cleaning of the room, but I’m not sure if that got rid of the bedbugs.
Stayed 3 nights in Jun 2025

10/10 Excellent

luc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating and friendly staff. Hotel was in very convenient location and the room was clean and comfortable.
Stayed 1 night in Jun 2025

8/10 Good

Jaidyn

Stayed 1 night in Jun 2025

8/10 Good

Mr

Liked: Cleanliness, property conditions & facilities
Centrally located. Extremely pleasant and helpful staff. Would stay there again.
Stayed 2 nights in Jun 2025

2/10 Terrible

Hao

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I booked two nights in your property and there are bugs in the room, and I was bitten by them. The sanitary condition is terrible. Also the guy at the front desk is rude. No apology after I complained to him. Told me either I can leave or they just do some cleaning in the room. The worst experience of a hotel for me!
Stayed 2 nights in Jun 2025

8/10 Good

Michael Maclean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t beat the location from the train station and walking distance to entertainment. Room is a bit tight and there is a steep walk up.
Stayed 3 nights in Jun 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Both at Check and on check out the reception staff could not have been warmer and more helpful. Definitely staying here again.
Stayed 1 night in Jun 2025

8/10 Good

Mary Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Well kept hotel, super convenient location, very “cozy” The staff was always quite friendly and helpful. While my partner and I had no issues navigating the stairs, it is very snug and steep so take that for what it’s worth. We booked a small double bed room and it is small. No knocking the size of the room, though there could be more clearance between the toilet and the wall. The bed was not particularly comfortable. Windows are huge, open wide and are super well insulated against sound. Mini-split in the room worked well, but was a touch loud. I’d likely stay here again, but may bring a camping pad to use on top of the bed.
Stayed 2 nights in May 2025

8/10 Good

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel close to Amsterdam Centraal

Great location and a very friendly and helpful staff. Rooms are small but the location is very good.
Stayed 3 nights in May 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Ian

Liked: Cleanliness, property conditions & facilities, room comfort
Friendly reception
Stayed 1 night in May 2025

10/10 Excellent

Ishmam

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay with great service and hospitality from start to finish. As two people traveling with a checked bag and a carry-on each, we really appreciated the staff helping us carry everything up to our room. Although we booked a double room, they kindly upgraded us to a triple room at no extra cost. Huge shoutout to Tesfaye for the amazing recommendations around Amsterdam, he was incredibly helpful! Overall, 10/10 would highly recommend this hotel. Just a heads-up: try to avoid bringing a checked bag lol lesson learned the hard way!
Stayed 2 nights in May 2025

10/10 Excellent

Andrew

Stayed 3 nights in May 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While. It a typical hotel for those used to 4-star doorman service, the Ciao Papa is an ideal choice for small groups or couples that want a clean (spotless!) and convenient hotel in the heart of Amsterdam Centrum. We bookended a trip here and feel we made a great decision.
Stayed 3 nights in May 2025

6/10 Okay

Constance

Liked: Cleanliness, staff & service, property conditions & facilities

Good location, clean but too small room

Clean and updated room - but just too small*. Limited space to store luggage in room and no space to move about. Very small (yet very clean) bathroom. No hairdryer and safe in room did not work. Steep stairs and no lift - as reported in earlier reviews. Staff, particularly Tes Fi, was friendly and very helpful. Convenient location - near Central Station. We enjoyed our three nights in Amsterdam with Caio Papa as our base. (*Room 203 is a 7.5 ft/ 2.3m square space with a queen size bed built in against two walls)
Stairs from street to reception
Outside door with communication to reception
Stayed 3 nights in May 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, cute hotel, but ...

The Staff at Ciao Papa was very helpful and friendly, but the one thing I wish I knew before traveling with family in their late 60s is that there is no elevator in this hotel, and the stairs are very steep. I'm sure the stairs incline is common in Amsterdam, I just wish I had know that before booking. As a single traveler, I would not have an issue, but just be aware of the limitation.
Stayed 2 nights in May 2025

10/10 Excellent

Sharon

Liked: Amenities
Na
Stayed 3 nights in Mar 2025

10/10 Excellent

Vincent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Maya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing! The building itself is dated back to 16th century! Inside, it’s bully renovated with modern amenities! The room is small, but has everything you need! Even a window! Amazing water pressure, and hot water! Comfortable beds! And LOCATION LOCATION LOCATION!!! In the heat of everything!!! Also, reasonable in price for all you get and the location.
Stayed 3 nights in Apr 2025

6/10 Okay

Merry

Disliked: Room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean, comfortable bed, international channels on the TV - perfectly functional for what I needed - a room for one night close to the train station because I had a super early flight. The staff was extraordinarily helpful and kind - overall a great experience and I would definitely recommend.
Stayed 1 night in Feb 2025

4/10 Poor

Abbey

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very dirty, dirty towels and bedding when we arrived
Stayed 3 nights in Mar 2025