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Hotel Pagi

2.5 star property

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Photo gallery for Hotel Pagi

Lobby
Lobby lounge
Lobby sitting area
Standard Room | In-room safe, blackout curtains, iron/ironing board, free WiFi
Front of property

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Business services
  • Housekeeping

Explore the area

View in a map
Rokin 104, Amsterdam, 1012 KZ
  • Place, Dam Square
    ‪6 min walk‬
  • Place, Rembrandt Square
    ‪7 min walk‬
  • Place, Anne Frank House
    ‪11 min walk‬
  • Airport, Amsterdam (AMS-Schiphol)
    ‪20 min drive‬

Room options

View all photos for Standard Triple Room, 3 Single Beds

Standard Triple Room, 3 Single Beds | In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Triple Room, 3 Single Beds

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Family Room

Family Room | In-room safe, blackout curtains, iron/ironing board, free WiFi

Family Room

  • 1 bedroom
  • Sleeps 5
  • 5 Single Beds

View all photos for Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed | In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Single Room, 1 Single Bed

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room

Standard Room | In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

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About this property

Hotel Pagi

Conference space, express check-out and tour/ticket assistance are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a front desk safe, multilingual staff assistance and a vending machine are on-site.
Hotel Pagi offers 21 accommodations with a safe and blackout curtains. LED televisions come with satellite channels.

Bathrooms include a shower. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hotel Pagi. During your stay, you're just a quick walk from Dam Square. You'll find features such as free WiFi in public areas.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Amenities include a front desk safe, conference space and multilingual staff
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Dam Square and Rembrandt Square
As a guest of Hotel Pagi, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Event space at this hotel measures 129 square feet (12 square metres) and includes conference space. WiFi is free in public spaces. Hotel Pagi also features express check-out and a front desk safe.

This Amsterdam hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 25 per day)
  • Street parking available

Things to do

  • Bicycle rentals
  • Designer stores
  • Shopping centre

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 129 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with satellite channels

More

  • Heating
  • Iron/ironing board on request
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 12.50 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 25 per day (3281 ft away)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8:00 AM - midnight.
Guests arriving after 5:30 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Guests should be aware that 1 cat resides at this property.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 2 star Superior, and is displayed on this page as 2.5 stars.

Property is also known as

Hotel Ajax
Hotel Ajax Amsterdam
Ajax Hotel Amsterdam
Hotel Pagi Amsterdam
Pagi Amsterdam
Hotel Pagi Hotel
Hotel Pagi Amsterdam
Hotel Pagi Hotel Amsterdam

Hotel Pagi Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 149 out of 465 reviews
Rating 8 - Good. 136 out of 465 reviews
Rating 6 - Okay. 89 out of 465 reviews
Rating 4 - Poor. 52 out of 465 reviews
Rating 2 - Terrible. 39 out of 465 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

6/10 Okay

Courtney

Liked: Staff & service
The location was the best thing about this hotel, within walking distance to everything. The room itself was nothing like the photos we had seen online, it was very very small with only a slim walkway around the bed. No storage and nowhere to hang clothes which meant living out of our suitcases for 3 days. Can hear everything in the hallways and rooms next door through the walls and the windows were very old so also let a lot of noise through. Overall I wouldn’t return to this hotel.
Stayed 2 nights in Dec 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities
Walkable. Had basic necessities! Had a room facing the Main Street. Some guys came in super late and were incredibly loud in the lobby which was right under my room.
Stayed 1 night in Nov 2025

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was decent sized and clean-ish. A little noisy at night from outside, but it’s a tourist area so to be expected. I wish I got her name but the girl at check in/check out was so friendly. Good stay for a night.
Stayed 1 night in Nov 2025

10/10 Excellent

Luis

Stayed 1 night in Nov 2025

8/10 Good

monica

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Good overall
Stayed 4 nights in Oct 2025

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff, location & overall experience was fantastic! We really felt welcomed and enjoyed our stay to the fullest. Already talking about our next visit.
Stayed 2 nights in Oct 2025

8/10 Good

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No evaluator, shower stand leak water out to bathroom floor (be careful slippery), water pressure is low. Other than that staffs are excellent, talkative and helpful, housekeeping is good.
Stayed 5 nights in Sep 2025

6/10 Okay

fks

Travelled with family
Stayed 1 night in Sep 2025

10/10 Excellent

Kortnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Steve

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

2/10 Terrible

David

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The shower flooded the bathroom. The linen had other peoples hair in it. There was someone else’s dirty sock in the corner. Our money was not refunded after we refused to stay. I have not heard back from anyone after emailing my complaint with pictures of the conditions.
Stayed 1 night in Sep 2025

8/10 Good

Erma Ramones

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Sharon, Atherstone

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay in Amsterdam - perfect location for shopping, sight seeing and transport. Tea and coffee any time in reception. Small room but perfectly adequate for a city stay. Definitely stay here again
From the window in reception
Stayed 1 night in Sep 2025

6/10 Okay

Diane

Travelled with partner
Liked: Cleanliness, staff & service
We liked the receptionist as she was very nice and helpful. The hotel’s location was pretty convenient to transportation. The room was quite small and cramped. There were two fans, but air conditioning would have been better, of course. Not having an elevator was the biggest issue, especially since the stairs are very narrow and not easy to climb, especially when trying to carry luggage up and down. The hotel needs to clearly convey that the hotel closes for check-in at 11:00P, not 12M as indicated on the confirmation email.
Stayed 2 nights in Aug 2025

10/10 Excellent

Thomas, London

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you to the local front desk staff. Very nice people!
Stayed 2 nights in Aug 2025

4/10 Poor

Andrew

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was nothing like the pictures or description. The luxury bed linens consisted of a 3 inch thick mattress topper on top of a stained mattress with scratchy sheets. The shower had mold around the bottom and there was no rain shower head as it said there was in the description. The AC that was supposed to be in the room was a portable fan. The good things, it was a place to sleep for 1 night.
Stayed 1 night in Aug 2025

10/10 Excellent

Jeneene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We absolutely loved staying at Hotel Pagi. It's in the best location. 10min walk from Central Train station. The Metro is across the road. Eateries, activities, canals all around. The staff are lovely and helpful. The beds comfy. Great shower. Would defintiely stay here again.
Stayed 2 nights in Aug 2025

2/10 Terrible

Rosy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Keep looking for another hotel

The room stung a sewage. I requested to be sent to another room and I was told to let the water run 10 min bc it is an old building. I would not recommended this place. I had a hard time sleeping with that smell.
Stayed 2 nights in Aug 2025

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Super helpful staff. Loved it. Only thing heatwave in Europe with just a fan. Was quite hot overnight but it was unusually hot.
Stayed 1 night in Aug 2025

8/10 Good

Meredith Flowers

Travelled with family
Liked: Staff & service
Disliked: Amenities
The location is excellent! There was an odd smell in the room. The hotel would benefit from a dehumidifier. There is too much moisture in the building. The fan helps to muffle the noise outside.
Stayed 1 night in Jul 2025

4/10 Poor

Sofia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is NOTHING like the pictures they show on the website. It also smells really bad. Like sewer! The window would not stay open and had a dove bottle holding it open. I would not stay there again. The two ladies that work there are amazing though. Not their fault the hotel is in such bad condition. No elevator and the stairs are super steep.
Stayed 3 nights in Jul 2025

10/10 Excellent

Alex

Stayed 3 nights in Jul 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although room was small it was ok for the long weekend we were in Amsterdam. Brilliant location and staff couldn’t do enough from allowing us to use fridge to dining recommendations.
Stayed 3 nights in Jul 2025

6/10 Okay

Ethan Yahel

Travelled with family
Liked: Staff & service
When we got there we realized the lobby was on the second floor with tight stairs and as my mother cannot walk up too many stairs this would have been good to know beforehand as well as the rooms seemed bigger on the pictures. And on our first night she got bitten by an animal that looked a lot alike a bedbug which we took a picture of it and mentioned it to the staff which he was helpful to take care of it and advise on possible ticks carrying lime disease
Stayed 2 nights in Jul 2025

10/10 Excellent

Anel

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean
Stayed 2 nights in Jul 2025