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Mercure Amsterdam City

4.5 star property

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Photo gallery for Mercure Amsterdam City

Enjoy dining in a stylish space with a European flair, featuring a mural of classic buildings and modern furnishings.
Enjoy a comfortable stay with a flat-screen TV, desk, and kitchenette featuring a microwave and coffee maker.
Relax in style with a black leather sofa, armchair, and ottoman, surrounded by a framed art piece and lush greenery.
Relax and socialize in this inviting outdoor seating area with wicker furniture and lush greenery.
Enter through the hotel's glass facade, marked by a prominent sign, and access the interior via a revolving door.

Popular amenities

  • Gym
  • Bar
  • Parking available
  • Laundry
  • Room service

Explore the area

Map
Joan Muyskenweg 10, Amsterdam, 1096 CJ
  • RAI Exhibition and Congress Centre
    ‪2 min drive‬
  • Van Gogh Museum
    ‪7 min drive‬
  • Rijksmuseum
    ‪8 min drive‬
  • Amsterdam (AMS-Schiphol)
    ‪13 min drive‬

Room options

View all photos for Privilege, Room, 1 Double Bed

1 bedroom, in-room safe, desk, laptop workspace

Privilege, Room, 1 Double Bed

8.8 out of 10
Excellent
(12 reviews)
  • 21 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Multiple Beds (Privilege)

1 bedroom, in-room safe, desk, laptop workspace

Twin Room, Multiple Beds (Privilege)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Privilege, Twin Room, 2 Single Beds

Privilege, Twin Room, 2 Single Beds | 1 bedroom, in-room safe, desk, laptop workspace

Privilege, Twin Room, 2 Single Beds

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Double Bed with Sofa bed (Privilege)

View from room

Room, 1 Double Bed with Sofa bed (Privilege)

8.8 out of 10
Excellent
(3 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Classic Room, 1 Double Bed

1 bedroom, in-room safe, desk, laptop workspace

Classic Room, 1 Double Bed

8.8 out of 10
Excellent
(28 reviews)
  • 21 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed with Sofa bed (Privilege)

Room, 1 Double Bed with Sofa bed (Privilege) | 1 bedroom, in-room safe, desk, laptop workspace

Room, 1 Double Bed with Sofa bed (Privilege)

9.6 out of 10
Exceptional
(11 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Twin Room, 2 Single Beds

1 bedroom, in-room safe, desk, laptop workspace

Classic Twin Room, 2 Single Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 21 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

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About this property

Mercure Amsterdam City

Riverfront hotel with fitness centre and sauna
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a sauna, a coffee shop/cafe and self parking. Housekeeping is available on request.
Mercure Amsterdam City offers 368 accommodations with laptop-compatible safes and espresso makers. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Amsterdam hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Mercure Amsterdam City. During your stay, you're just a quick walk from Amstel Business Park. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy international cuisine while dining at Bar/Lounge FLOOR
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 4-minute drive from RAI Exhibition and Congress Centre and a few minutes from Ziggo Dome
Mercure Amsterdam City offers its guests a sauna and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 11 meeting rooms. Event space at this hotel measures 9042 square feet (840 square metres) and includes conference space. A library, a terrace, and a vending machine are also featured at the luxury Mercure Amsterdam City. Parking is available for a fee.

This 4.5-star Amsterdam hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 10:00 AM.
Bar/Lounge FLOOR – This restaurant specialises in international cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar.
L'Ambiance – This restaurant only serves breakfast. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Dutch, English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 33 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to noon on weekends; EUR 25.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Bar/Lounge FLOOR
  • L'Ambiance

Things to do

  • Bicycle rentals
  • Foosball table
  • Gym
  • Library
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 11 meeting rooms
  • 9,042 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • In a regional park
  • On a river
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 18 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1990
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Early check-in subject to availability
Early check-in fee: EUR 30.00
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 12.50 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25.50 per person
  • Self-parking fee: EUR 33 per day
  • Early check-in fee: EUR 30.00 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

Amsterdam City Mercure Hotel
Mercure Amsterdam City
Mercure Hotel Amsterdam City
Mercure Amsterdam
Mercure Amsterdam City Hotel
Mercure Amsterdam City Amsterdam
Mercure City Amsterdam City Hotel
Mercure Amsterdam City Hotel Amsterdam

Mercure Amsterdam City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 483 out of 1004 reviews
Rating 8 - Good. 368 out of 1004 reviews
Rating 6 - Okay. 99 out of 1004 reviews
Rating 4 - Poor. 36 out of 1004 reviews
Rating 2 - Terrible. 18 out of 1004 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

MACHIKO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and cozy

The room was comfortable, very clean and had a Nespresso machine. We can fill a water bottle at the reception service area. The location is good, just 5 minutes to the Metro station. Around the hotel there's no cafe, supermarket or shopping area. So, if you need something snack or breakfast, you should get them at the city.
Stayed 2 nights in Apr 2025

8/10 Good

Rachel Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel but a shame checking in was poor and not much near by
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Kamin, Toronto

Business traveller
Disliked: Cleanliness, staff & service, amenities
Housekeeping service extremely weak, front desk not once apologized once complained about issues in the bathroom! Unique experience!
Stayed 4 nights in Mar 2025

8/10 Good

Juan Ernesto, Santo Domingo

Stayed 1 night in Mar 2025

8/10 Good

Basil

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff very helpful
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, but far from town centre

Nice, clean hotel, easy access to airport. But too far from the town centre. We have to get an Uber, and it costs a fortune over 3 days.
Stayed 2 nights in Mar 2025

6/10 Okay

Timothy, St Albans

Business traveller
Liked: Cleanliness, staff & service
Poor lighting in room and bathroom. Glad I don’t have makeup to apply, I’m sure if my wife was travelling with me she would have commented. Lack of power sockets - phone is plugged into guest socket should be plugged in below / behind bed. Light switches for bathroom should be my bathroom door and not 2 metres away by front door.
Stayed 2 nights in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Heidi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room but far from the city centre
Stayed 3 nights in Dec 2024

4/10 Poor

Ella

Disliked: Cleanliness
Stayed 3 nights in Jan 2025

10/10 Excellent

Sara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and professional staff, room was very comfortable and modern.
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Teased me with a TV

It was great however the TV channels didn’t work and also Airplay to watch your own stuff on the TV didn’t work when spoken to the attendant they disclaimed all rooms were like this so there was no need for them to tease me with a TV.
Stayed 3 nights in Dec 2024

10/10 Excellent

Elliot

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice place with easy access to Amsterdam using the metro
Stayed 3 nights in Dec 2024

10/10 Excellent

Simon

Stayed 3 nights in Nov 2024

10/10 Excellent

Maddy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing weekend away, easy transport into the city. Overall really good!! Staff were very helpful, the room was clean and very modern. Great facilities. Would definitely recommend ☺️
Stayed 3 nights in Nov 2024

10/10 Excellent

Syed, Waterdown

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

William

Travelled with partner
Liked: Staff & service, property conditions & facilities
Very nice.
Stayed 1 night in Nov 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Deborah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were fabulous! Extremely helpful and friendly! Would recommend this property.
Stayed 1 night in Nov 2024

8/10 Good

JIA SHU

Liked: Cleanliness, staff & service
Good view but limited breakfast options
Stayed 3 nights in Oct 2024

10/10 Excellent

Virginia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, good size and clean room, buffet breakfast had very good selection of foods. Located slightly outside of city centre but still quite convenient.
Stayed 1 night in Oct 2024

8/10 Good

Aleema

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was really nice. The only downfall was the replenishment of coffee facilities within the room. A phone call had to be made for clean cups and coffee pods. The hotel is situated in a quiet location, however another downfall is that their ‘bar menu’ is the only food they have outside of the buffets. This was inconvenient for us as the buffet option was not suitable.
Stayed 3 nights in Oct 2024

10/10 Excellent

Emanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel , probably I will sleep here again But my room was not cleaned for 3 days They just change my towels and made the bed
Stayed 5 nights in Oct 2024