The breakfast was great for the kids to get a big meal before we went out for the day. Beds were clean and comfortable. Airport shuttle was a plus when our flight came in late at night.
I required a receipt for work and they refused to issue one, saying it was Expedia's responsibility. But this reservation was a "pay at the property," so there was no way for Expedia to do that, because they had no proof of payment. Expedia tried to help and the property said it was their issue and hung up on them twice. If you will need reimbursement for your stay, don't stay here.
Staff was nice and main beds were clean. Folded out the couch bed at bedtime to find what looked to be a huge wet urine spot on the mattress. The mattress was eventually replacedâŠ.with another that had exposed springs in the corner and another huge stain on it (but at least dry). Bathroom tub didnât drain correctly so you stood in your shower water. Bathroom ceiling covered in mold and exhaust fan nearly blocked with lint.
The staff was courteous and capable. The breakfast room was welcoming with variety in their offerings and an amazing staff to keep it all going!
Our room was clean and comfortable.
Such a great location