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Quality Inn Andrews

2.5 star property

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Photo gallery for Quality Inn Andrews

Seasonal outdoor pool
Lobby sitting area
Exterior
Free buffet breakfast
Desk, iron/ironing board, rollaway beds, free WiFi

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Pool
  • Laundry
  • Housekeeping
  • Breakfast included
  • 24/7 front desk

Explore the area

View in a map
138 Country Hearth Inn Dr, Andrews, NC, 28901
  • Place, Andrews Recreation Park
    ‪12 min walk‬
  • Place, Ferebee Park
    ‪16 min walk‬
  • Place, Hugh Hamilton Stadium
    ‪2 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(14 reviews)
  • 27 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(19 reviews)
  • 27 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(4 reviews)
  • 27 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 Queen Bed, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, 1 Queen Bed, Accessible, Non Smoking

  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Quality Inn Andrews

Hotel in Andrews with free breakfast and seasonal outdoor pool
This hotel features coffee/tea in a common area, a seasonal outdoor pool and laundry facilities. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, barbecues and a picnic area are on-site.
Quality Inn Andrews offers 50 accommodations with coffee/tea makers and complimentary newspapers. Flat-screen televisions come with cable channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Quality Inn Andrews's great location gets high marks from our customers. During your stay, you're just a quick walk from Nantahala National Forest. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include newspapers, laundry facilities and a fireplace at reception
  • Guests have great things to say about the location and the helpful staff
  • Steps from Nantahala National Forest and a 2-minute drive from Ferebee Park
  • Pets welcome for a fee (restrictions apply)
Free breakfast is served. Public spaces have free WiFi. A seasonal outdoor pool, barbecue grills, and a vending machine are also featured at the business-friendly Quality Inn Andrews. Self parking is free.

Smoking is allowed in designated areas at this Andrews hotel.

Guests are served a free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas
  • Volleyball

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift

More

  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Weight limit: 45 lb per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in June and close in September.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Quality Andrews
Quality Inn Andrews
Quality Inn Andrews Hotel
Quality Inn Andrews Andrews
Quality Inn Andrews Hotel Andrews

Quality Inn Andrews Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 248 out of 558 reviews
Rating 8 - Good. 171 out of 558 reviews
Rating 6 - Okay. 84 out of 558 reviews
Rating 4 - Poor. 33 out of 558 reviews
Rating 2 - Terrible. 22 out of 558 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very nice and the rooms were comfortable and clean
Stayed 1 night in Jun 2025

4/10 Poor

Cynthia

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish we would have kept going and looked for another place. Didn’t sleep well at all. Beds were itchy and uncomfortable. Room smelled funny and not in a good way.
Stayed 1 night in Jul 2025

8/10 Good

Terrie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always very helpful Staff we will stay here again when traveling
Stayed 1 night in Jul 2025

10/10 Excellent

Houston

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice folks, great location
Stayed 5 nights in Jun 2025

10/10 Excellent

Larry

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

andrea

Stayed 1 night in Jun 2025

8/10 Good

William

Travelled with family
Liked: Staff & service
Very convenient location for Andrews Valley Rail bike tour, friendly staff
Stayed 2 nights in Jun 2025

8/10 Good

Gregory

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful setting.

Beautiful town close to good restaurants down the block. Friendly staff and they let us park motorcycles under the awning in case of bad weather. I look forward to returning.
Stayed 3 nights in Jun 2025

2/10 Terrible

Brandon

Travelled with family
Disliked: Cleanliness, property conditions & facilities
There was a strong mildew smell coming from the AC unit and the room was full of fruit flies and nats. We asked for another room, but I was told there wasn’t one, so we asked for a refund so we could go somewhere to find a better room and was denied a refund.
Stayed 1 night in Jun 2025

6/10 Okay

John

Liked: Cleanliness, staff & service
It’s definitely due for a facelift. Biggest issue was the seal of the door. Gave easy access to flying insects in and out of the room.
Stayed 1 night in Jun 2025

10/10 Excellent

Denise

Business traveller
Liked: Property conditions & facilities
Disliked: Amenities
Desk clerks both check in and check out were top notch. Room was decent. Biggest issues were the bathroom was dirty, had bugs and someone's used soap out, my room was poolside and the screaming and music went on well past 10 pm and while this isn't on the facility there was apparently some parties going on because I had drunks bounce off my door a few times.
Stayed 1 night in Jun 2025

6/10 Okay

David

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty bathroom, comfortable bed.
Stayed 2 nights in Jun 2025

8/10 Good

Justin

Stayed 3 nights in May 2025

6/10 Okay

Nikole

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We didnt have power our entire stay, there is no generater at this hotel so there was no accommodations. We had no money returned to us, the hotel is nice but what does that matter if you cant take a shower, watch the tv, heat food, or anything else. 2/10 experience
Stayed 1 night in Jun 2025

4/10 Poor

WILLIE

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The only reason I have it a poor rating is because the power was out due to storms. From 7pm til we checked out we had No ac. We had no hot water. We had no ice. Roomwas clean. Staff was great. No breakfast yet except muffins and cereal because they were unable to cook. It's been nice if they had offered free stay at one of their other hotels but we paid full price for half the services. If it had not been for the outage it would have got an excellent rating from me
Stayed 1 night in Jun 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

Mediocre stay

Power went out at 7pm and still wasn’t on by the time we checked out at 9:30am. Beds were hard as rocks. Under renovation so there was constant drilling and banging sounds.
Stayed 2 nights in Jun 2025

2/10 Terrible

Krista

Travelled with partner
Disliked: Cleanliness, amenities
When we arrived back to the Inn. The place was completely dark. No outdoor lights were on. The cable TV didn’t work. There were stains on sheets, ripped/torn/holes. When we went to check out the lady wasn’t very pleasant because her electricity wasn’t working properly. Limited choice of breakfast options than usual because equipment wasn’t working. It definitely wasn’t even worth the $95 I paid for the night. I will not return.
Stayed 1 night in Jun 2025

6/10 Okay

Vivian

Travelled with family
Disliked: Property conditions & facilities
There was a storm on the Saturday afternoon when we there and the lights went out. NO ONE from the desk checked in with us!! Finally went to front desk at 12 AM. Said power was to be on about 230 AM. Went back to room and discovered other rooms had AC! Discovered in our room that some of the outlets were actually working while others weren’t. Front desk tried to blame on power company. Sounds like faulty wiring to me!!! Left at 730 AM and still no power.
Stayed 2 nights in Jun 2025

8/10 Good

Fatiha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel dans un bel endroit Et propre
Stayed 1 night in May 2025

10/10 Excellent

Ed

Stayed 1 night in May 2025

4/10 Poor

Claudia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was construction in the room next door. We are an older couple staying for 2 nights after a 3 day drive. We would like to have been able to sleep in. That didn't happen because of all the noise. The outside hallways were cluttered wiyh furniture etc from the rooms they were working on.
Stayed 2 nights in May 2025

10/10 Excellent

Raymond

Liked: Cleanliness, property conditions & facilities
Easy access from highway. Very friendly staff
Stayed 1 night in May 2025

10/10 Excellent

Ginger

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The room could have been cleaner.
Stayed 2 nights in May 2025

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay and very very nice hotel employee checking us in. Great place to stay!
Stayed 1 night in May 2025

2/10 Terrible

Justin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The only hotel in town

Got locked out of my room in the morning to grab shampoo since there wasn’t any and no one was at the front desk. Walked around the entire property looking for anyone since the water was running and finally found someone after 30 minutes had past. Check it was at 11 and it was 8:30am. I was also bitten by something on my arm in the night and even though it was a non smoking room that had a plastic bag over the smoke detector and it clearly smelled of weed.
Stayed 1 night in May 2025