Parmi les services offerts, vous trouverez un service de nettoyage à sec / blanchisserie et un service d'assistance pour les visites touristiques ou l'achat de billets
Staff were smart helpful and efficient. Room was smart and clean and shower hot. Air conditioning was old fashioned and water was dirty light brown. Offers and service were very good
Receptionist got confused as my sister went to check in as I couldnât make it to the trip. Theyâve also charged her for dental kits when she asked but itâs supposed to be included for staying for 7 nights which was later corrected by a staff member. Theyâve also called her that she got 20 mins to check out when itâs only Monday and check out is Wednesday. I think staff needs more training and improving customer service.
I heard one staff member sayingâ thatâs why I hate foreignersâ the rest of the staff were really good and went out of their way to help. A fairly pleasant experience.
concierge good they do well, food is good room is good for my day I sleep well coz Iâm so tired on my trip. Evening time brush and use basin is choke - move us to horrible room noisy aircon bus trycicle even next room here they shower midnight thatâs my nightmare I experience in room 211 suggest only they should separately oversea booking to daily booking special d room if guest can sleep well or not as we pay correctly.
Our second stay at this hotel, We still had to ask multiple times to exchange dirty towels each night. Also, very disappointing that we had no Wi-Fi in our room. The shower drain was slow so the bathroom flooded during each shower. Desk staff are fast but also very cold and too business like. Room and other staff are very friendly. Hotel is very well kept and maintained.
Clean, Quiet and right next to the Dau Bus Terminal. Wi-Fi was strong. You need to ask then call multiple times before they exchange your towels. Desk staff seem rushed and too business like. Poor customer service manners.