Hotel Soleil La Antigua is a resort with a lot of potential, located in a beautiful setting with convenient access to Antigua's main attractions. While the hotel offers stunning views and a charming, dated aesthetic, my recent stay highlighted some significant maintenance and service issues.
Upon arrival, we were moved from our first room due to a non-working A/C. The hotel staff was quick to accommodate us, which we appreciated, but the new room presented its own set of challenges. The bathroom tub leaked almost constantly, creating puddles on the floor, and a roof leak required us to strategically place garbage cans to protect our belongings. While these were major inconveniences, we were able to manage around them.
The bright spots of the trip were a wonderful surprise for my birthday. The hotel provided a thoughtful slice of birthday cake and a customized card. I also took advantage of the birthday discounts at the on-site spa, receiving 50% off a Lomi Lomi massage, while my friend got 25% off. This was a fantastic perk. However, the spa experience itself was problematic. During my first massage, the A/C unit leaked, spilling water onto the floor and disrupting the peaceful environment. When I returned for a second massage, I was placed in the same room. This time, the A/C was completely off, and the heat triggered an asthma attack. The massage therapist had me move rooms while still completely unclothed—an awkward and unprofessional moment, even though I was the only p
