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Sheraton Samoa Aggie Grey's Hotel & Bungalows

5.0 star property

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Photo gallery for Sheraton Samoa Aggie Grey's Hotel & Bungalows

Suite, 1 Bedroom | Terrace/patio
2 outdoor pools, open 7:00 AM to 7:00 PM, pool loungers
Suite, 1 Bedroom | Desk, iron/ironing board, free cots/infant beds, free WiFi
View from property
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Main Beach Road, Apia
  • Place, Falemataaga – The Museum of Samoa
    ‪3 min walk‬
  • Place, Apia Park
    ‪19 min walk‬
  • Place, Fugalei Fresh Produce Market
    ‪19 min walk‬
  • Airport, Apia (APW-Faleolo Intl.)
    ‪41 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 King Bed

9.0 out of 10
Wonderful
(19 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 2 Queen Beds

8.8 out of 10
Excellent
(15 reviews)
  • City view
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Harbour View

Room, 1 King Bed, Harbour View | Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 King Bed, Harbour View

8.0 out of 10
Very good
(8 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Harbour View

Room, 2 Queen Beds, Harbour View | Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 2 Queen Beds, Harbour View

8.0 out of 10
Very good
(1 review)
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Bungalow, 1 King Bed, Garden View

Bungalow, 1 King Bed, Garden View | Desk, iron/ironing board, free cots/infant beds, free WiFi

Bungalow, 1 King Bed, Garden View

9.6 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | Desk, iron/ironing board, free cots/infant beds, free WiFi

Family Room

  • Garden view
  • 60 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Family Room

Desk, iron/ironing board, free cots/infant beds, free WiFi

Family Room

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living room

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite | Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

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About this property

Sheraton Samoa Aggie Grey's Hotel & Bungalows

Luxury hotel with 2 outdoor pools, near Palolo Deep Marine Reserve
This smoke-free hotel features 2 outdoor pools, a restaurant and a bar/lounge. Free buffet breakfast is provided, as well as free WiFi in public areas, free valet parking and a free manager's reception. Additionally, a snack bar/deli, a conference centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
Sheraton Samoa Aggie Grey's Hotel & Bungalows offers 174 air-conditioned accommodations, which are accessible via exterior corridors, and features complimentary bottles of water and coffee/tea makers. This Apia hotel provides complimentary wireless Internet access.

Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

2 outdoor swimming pools are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Sheraton Samoa Aggie Grey's Hotel & Bungalows, you're just a quick walk from Falemataaga – The Museum of Samoa. You'll find features such as free breakfast, free WiFi in public areas and free valet parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the 2 outdoor pools
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Within a 15-minute walk of Palolo Deep Marine Reserve and Fish Market
  • Airport and bus station shuttle shuttle service available for a fee
Sheraton Samoa Aggie Grey's Hotel & Bungalows offers its guests 2 outdoor swimming pools. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

Business amenities include a business centre and 6 meeting rooms. Event space at this hotel measures 5371 square feet (499 square metres) and includes a conference centre. A terrace, gift shops/newsstands, and a garden are also featured at the luxury Sheraton Samoa Aggie Grey's Hotel & Bungalows. An airport shuttle (available 24 hours) and a bus station shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.

This 5-star Apia hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
Sheraton Samoa Aggie Grey's Hotel & Bungalows has a restaurant on site.
Feast – This poolside restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
The Lobby Lounge – This delicatessen specialises in international cuisine and only serves light fare. Guests can enjoy drinks at the bar. Open 24 hours. Open daily.
Lobby Bar – On-site cocktail bar. Open daily.
Tea Lounge – On-site coffee shop. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Feast
  • Lobby Bar
  • Tea Lounge
  • The Lobby Lounge

Things to do

  • 2 outdoor pools
  • Designer stores

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • In-room cot
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 6 meeting rooms
  • Business centre
  • Conference centre (5,371 square foot of space)

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 11 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1933
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed: Lunar New Year, Valentine's Day, Christmas Eve, Christmas Day, New Year's Eve, New Year's Day and during Ramadan.
The following facilities are closed on Wednesday, Thursday, Friday, Saturday and Sunday:
  • Fitness facility
  • Full-service spa
  • Outdoor pool
The following facilities are closed on Monday and Tuesday:
  • Fitness facility
  • Full-service spa
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for WST 80.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: WST 50 per person (one-way)
  • Airport shuttle fee per child: WST 25 (one-way), (from 3 to 12 years old)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: WST 80.0 per night
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Sheraton Samoa Aggie Grey's Hotel & Bungalows offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Sheraton Samoa Aggie Grey's Hotel Bungalows Apia
Sheraton Samoa Aggie Grey's Hotel Bungalows
Sheraton Samoa Aggie Grey's Bungalows Apia
Sheraton Samoa Aggie Grey's Hotel Bungalows
Sheraton Samoa Aggie Grey's Hotel Bungalows Apia
Sheraton Samoa Aggie Grey's Bungalows Apia
Sheraton Samoa Aggie Grey's Bungalows
Hotel Sheraton Samoa Aggie Grey's Hotel & Bungalows Apia
Apia Sheraton Samoa Aggie Grey's Hotel & Bungalows Hotel
Hotel Sheraton Samoa Aggie Grey's Hotel & Bungalows
Sheraton Samoa Aggie Grey's Hotel & Bungalows Apia
Sheraton Samoa Aggie Grey's Hotel & Bungalows Apia
Sheraton Samoa Aggie Grey's Hotel & Bungalows Hotel
Sheraton Samoa Aggie Grey's Hotel & Bungalows Hotel Apia

Sheraton Samoa Aggie Grey's Hotel & Bungalows Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 265 out of 535 reviews
Rating 8 - Good. 139 out of 535 reviews
Rating 6 - Okay. 78 out of 535 reviews
Rating 4 - Poor. 26 out of 535 reviews
Rating 2 - Terrible. 27 out of 535 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Whitney Joy

Travelled with family
Liked: Amenities, property conditions & facilities
Overall the experience was better than average however room for improvements. Staff all friendly.
Stayed 3 nights in Nov 2025

6/10 Okay

Anna

Stayed 6 nights in Nov 2025

8/10 Good

Horepa

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was always clean every time we came back home. Towels and waters always stocked up. Staff were great and service too. Would recommend to family and friends.
Stayed 6 nights in Oct 2025

10/10 Excellent

Wof, TAUPO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was Awesome Staff, Food, Facilities & Room. Highly Recommend
Stayed 4 nights in Oct 2025

10/10 Excellent

Richard, New Plymouth

Stayed 1 night in Nov 2025

10/10 Excellent

Logan

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff and the view was breathtaking
Stayed 2 nights in Aug 2025

10/10 Excellent

Derrell

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect in all respects!
Stayed 8 nights in Oct 2025

8/10 Good

Jennifer

Liked: Staff & service, room comfort

Be prepared

Our room was clean and tidy on arrival. Bed was comfy. Staff were helpful and friendly. Breakfast was standard. On our second night the fire alarm went off in the early morning hours twice - an hour or so apart. It was loud it woke my husband and I up. We have stayed at many hotels and have never experienced this happening. We couldn't get through the phone to reception so my husband went down to see what was going on the first time. Second time the alarm went off I went down and expressed my frustration to be woken again and no proper fire protocol or procedure was in place. Was told maintenance was looking into it. Reception was aware of which room we were in and it was very disappointing management didn't contact us regarding the matter.
Stayed 4 nights in Oct 2025

2/10 Terrible

Kasandra

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Arrived late for check in after 3pm, around 3:45pm still had to wait 1.5hrs to check in so sat in the lounge area. Room was falling apart the cupboard broke off the hinge and fell on my partners foot, outdated room, shower in the bath tub (not ideal for anyone over 5’8) toilet pretty much at the wall. Pool was murky, opened at 7am but the pool was still getting cleaned all the way until 9am and rusty nails sticking out on the side of the pool. Staff were rude just standing around giggling and watching tv, breakfast buffet was subpar compared to what we had at taumesina and coffees ordered upon entering the breakfast buffet weren’t served until we almost finished eating after 2-3 follow-ups. My parents bungalow was leaking they couldn’t even stay in their room the first night, my sister had no hot water in her room and after complaining to reception nothing they could do, reception phone was unanswered most of the time, had to go down to see them if you wanted someone to answer. A 14 year old was followed to her room by a random man and distraught crying along w her mother that didn’t speak English and yet there was nothing the staff or security could do especially with no cameras in the hall. There were also condoms on the staff doors which is completely unprofessional and not great to explain to children. Always ran out of pool towels and when asked it took hours for pool towels to arrive so we used our room towels. Will never choose to stay here again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Kathleen-Cassey

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing place, great rooms, excellent food and walking distance to town. Staff were incredibly friendly and helpful.
Stayed 5 nights in Oct 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect place for a Samoan Holiday

Beautiful and historic property. The lobby is the epitome of 'South Pacific' with its open air set up and cool breezes. The room was large and comfortable. The staff is delightful.
Stayed 6 nights in Sep 2025

6/10 Okay

Tipi

Travelled with family and small children, Travelled with group
Disliked: Staff & service
Friendly staff but not very quick to attend orders
Stayed 2 nights in Oct 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

2/10 Terrible

Veronica

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE! Before we even got there issues started you’ll get communication a week after and that’s after following up multiply times. For our 2 day stay there was no hot water, I called reception twice no answer so went down and found all the staff standing outside. They sent someone up to our room and he said he fixed it. Surprise he did not! The showers are slippery and disgusting like they have not been cleaned. The floors are sooo dirty when you try to get into bed you have black soot on your feet and this was after a cold shower. My mum booked into the bungalow and it leaked so she had to be moved not once twice. The first room she was moved it was freshly painted and reeked of paint fumes. So she went back in the pouring rain for another room and didn’t get to sleep till 1am. I was called at our room to ask when I was checking out as they had another guest who wanted to come early so if we could check out earlier. I’ve never had this happen at any other hotel. What was the worse! As we were waiting check out, we saw a teenage girl clearly shaken with her mother. A man has followed this girl into her room and locked the door behind him. I asked the receptionist if they had a camera and she said there are no cameras. The staff did not nothing for this poor girl and her mother. If you have teenage daughters this place is not safe! The staff are rude and do not want to help in anyway, the rooms are disgusting outdated, cracked windows, roachs! Yuck
Stayed 2 nights in Oct 2025

8/10 Good

Wayne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food menu not many choices to order from. However the free breakfast was so satisfying, and a variety of choices
Stayed 3 nights in Oct 2025

10/10 Excellent

Arthur

Stayed 2 nights in Oct 2025

10/10 Excellent

Manu

Travelled with family
Liked: Cleanliness
Yes. Balcony view was amazing. Bar and front lobby was great and a good place to relax and hangout with friends and family.
Stayed 7 nights in Oct 2025

6/10 Okay

Suzanne

Liked: Staff & service
I thought the staff were amazing. The room i had had a great view, but bathroom was tired and run down. Shower over a bath which for a 75 year old was pretty hard to get in and out of. The cleaning in the corridors was not flash. The dinning room was great. Staff were very helpful. The cocktails were yum.Hotel was in great place. Easy to get anywhere.
Stayed 10 nights in Oct 2025

10/10 Excellent

Arthur

Stayed 8 nights in Oct 2025

10/10 Excellent

AJ

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best part of our stay was the hospitality of the staff. Nothing was ever too much to ask and we were treated with the utmost kindness and professionalism.
Stayed 1 night in Oct 2025

6/10 Okay

Jessie

Mai
Stayed 4 nights in Oct 2025

10/10 Excellent

Chao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent resort in centre Apia…Samoa

Very nice location, excellent customer service, the check in was smooth and beyond my expectations. A lovely lady who took me to my room, she includes all resort information also the most interesting sightseeing of Samoa, Later on I knew her name is Hannah, director of customer service of the hotel, outstanding communication skills with guest, well done. Breakfast buffet has various options for local and international cuisine, I do like their special coffee with soy milk; Friday night there is a dance show with fire dance, is absolutely amazing. Overall is a great place for vacation in Samoa.
Stayed 4 nights in Oct 2025

10/10 Excellent

Viena, Brisbane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely
Stayed 5 nights in Sep 2025

10/10 Excellent

Lesi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Ross Stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff were very friendly and welcoming and keen to please. The room was smaller than expected and the toilet continued to flow after flushing. While rather tired, the room was comfortable and clean. On thing I thought was that the shower over bath could be a hazard as the bottom of the bath was sloped and difficult to stand in when getting out.
Stayed 10 nights in Sep 2025