Enjoyed the good breakfasts each morning.
Managed to get good sleep, queen bed was firm - had to adjust the air-conditioning to a bit of heating in the middle of the night.
No table-chair to sit at.
Otherwise comfortable and quiet for the most part.
The customer service was excellent/friendly - thank you.
Recently stayed at this property, booked a room for four nights. First room i was given had bad smell in it. On complaining i was offered another room, which did not had smell but no drinking water in the room while there were some coffee and tea there in the room. Only HOT water in bathroom not even warm water. Complained three times but did not get fixed. No TV in the room. Queen bed was made by joining two beds which means one cannot sleep in the middle of bed. Checked out a day earlier and went to another hotel. Staff were very welcoming and friendly though, that was only one good thing there.
Very closed to everything in Apia that we liked the staff are very welcoming and friendly the food very good and healthy and the rooms are clean
Thank you White House Hotel for your hospitality look forward to see you again next time
The main highlight of this property to us was the staff and their best service to their customers. Our first checked in unil checked out on 29th January 2025 we don't have any problems.Thank you Ana and your great quality of customer service you've giving to all your clients with all your hard work, you have managed your staff really well to make sure the customers are happy during their vacation.
Blessings and great pleasure to have someone always asking and checked out to make sure we're okay ( Matilda or Tile ) Thank you so much for helping when we needed your great service and your yummy buger is the number 1 in town. Your wonderful hospitality makes us feel welcome. You guys best customer service wanting us to used this facility again.
Thanks again Ana and the team...
Very friendly staff also it has everything that you need.
I would prefer a downstairs room, only because we had our grandson. Overall I will definitely book to stay there again.
Booked this for my mum and aunty, they said the room had everything they needed and service was amazing. They loved the location, not far from the market and would definitely stay here again. Thank you.
This place has the best customer service. The ladies at the front desk are so helpful. I have stayed here every time I go to Apia because I feel at home here.