Had a problem when booking in, in afternoon. We had booked a family room but receptionist told us they are only for 4 people and since there was only my husband and myself we were given a standard room. Contacted Hotels.com through Messenger App and they had it sorted out by late evening.
First room was a standard room 108, socket hanging off wall and night light cover missing.
Our new room 106 was big, clean and had lots of windows and balconies (not to sit out on). Beware when having a shower as pressure very strong (which is good) but head can swing up to ceiling and flood bathroom.
Lady doing breakfasts was excellent, very attentive. I had a coughing spell she came over with a glass of water. Nothing was too much bother for her. Breakfast consisted of bread, 2 meats, frittata, cheese, yoghurts, cereals, cakes, fruit, teas and coffee.
Hotel in easy walking distance to everything.
Plenty parking round about hotel.
Hotel has small areas needing tended to, curtain hooks missing, sockets hanging off wall etc. Wouldn't take much to make it look smarter.
Overall we enjoyed our stay.
